CloudLinux [08/25/2010]

[Cody R.]

On Wednesday August 25th between 6am and 9am PDT we will be switching the Spitfire server to CloudLinux. The window is for 3 hours however we estimate there will only be about 10 minutes of downtime while we reboot the server in order to load the CloudLinux kernel. CloudLinux will allow for us to better control resources being utilized by users as well as to better track the usage. This should result in an even more stable environment where single users will be unable to cause service degradation in most situations where typically a technician would be required to intervene to stop any service degradation a user may be causing. With this change a user who is using an abnormal amount of resources will see strictly their website slow down rather than the entire server slowing down.

This is an extension of todays maintenance. We ran into unexpected issues relating to the software we used so we have to postpone this until tomorrow.

If you have any questions about this maintenance window do not hesitate to contact support.

Date: 08/25/2010

Start time (PDT): 6:00am

End time (PDT): 12:00pm

Estimated Down Time: 10 minutes

Duration: TBD

[Cody R.]

This will be starting shortly and should only affect users for about 5-10 minutes.

[Cody R.]

We're temporarily disabling cPanel during this maintenance window. Everything is online per usual except your control panel.

[Cody R.]

We'll be extending this maintenance window while we diagnose some lingering issues. There should be little service interruptions during this time period.

[Cody R.]

This maintenance window has been closed. Unfortunately due to some unforeseen circumstances the machine is not yet utilizing CloudLinux. We will be reposting maintenance windows in several weeks when we resolve a few issues.