existing customer new domain activation pain

[Andy]

I am an existing customer
wish to buy new domain
Will I go through same activation pain?

[Brian]

On 6/3/2021 at 9:32 AM, Andy said:

I am an existing customer
wish to buy new domain
Will I go through same activation pain?

Sorry for the (very!) delayed reply to this, I managed to overlook this thread! Both new and existing customers undergo the same fraud checks for all orders. When placing your new order there is an option to add order notes on the final step of the checkout. If you are worried about the fraud check I would recommend adding notes in that section about this so if your new order is flagged our team can review your ticket history first to see the previous fraud check discussions. Thank you!