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Posted
site isn't open, solutions for IP, 3 days did not reply, hosting service for 24 hours, why a few days did not solve

 

Hello,

 

Do you have an open ticket? If so please provide us with the ID so we can investigate what you're referring to.

 

Thanks!

 

EDIT: It appears you had multiple tickets open for the same issue. I've gone ahead and moved you to a new IP so you shouldn't be having any more issues. Please feel free to update the ticket if you experience any further problems :).

  • 2 weeks later...
Posted
site blocked by Chinese firewall

 

Hello,

 

Do you have an open ticket? If so please provide us with the ID so we can investigate what you're referring to.

 < ... >

Please feel free to update the ticket if you experience any further problems :).

Whoa! I'm for a 3.5+ years with you, and have known you guys are cool, but would never have thought you have an access to the control panel of the Great Firewall of China and can handle unblock requests.  B):D

  • 3 weeks later...
Posted

Just curious on this, it think this is more likely to be an ISP issue. If users from China are blocked from accessing this site, is there something that you guys can do about this? 

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