President-Anonymous Posted May 4, 2012 Report Share Posted May 4, 2012 Uptime 81.67% Downtime 5d 11h 59m 4s Number of downtimes 1157 Quote Link to comment Share on other sites More sharing options...
Cody R. Posted May 4, 2012 Report Share Posted May 4, 2012 Uptime 81.67% Downtime 5d 11h 59m 4s Number of downtimes 1157 Hello, This can be caused due to resource restrictions on your website alone and has no bearing on the server uptime. If you can provide us with a ticket and or which server you're on we can provide you with legitimate server uptime stats. I can confidently say none of our servers have any downtime that resembles that. Without any context of this post it's all but meaningless. Quote Link to comment Share on other sites More sharing options...
Cody R. Posted May 4, 2012 Report Share Posted May 4, 2012 I've actually found the server you're on. This clearly shows there is an issue specific to your website and not the server. Feel free to submit a ticket so we can help you diagnose the issues you're seeing . http://share.pingdom...anners/03450c50 It may be worth noting there was planned hardware maintenance on your server on 3/22. ** It may be worth noting we monitor all of our web servers via a third party (Pingdom) and internally in 1-minute intervals for both ICMP and HTTP checks. Quote Link to comment Share on other sites More sharing options...
President-Anonymous Posted May 4, 2012 Author Report Share Posted May 4, 2012 I've actually found the server you're on. This clearly shows there is an issue specific to your website and not the server. Feel free to submit a ticket so we can help you diagnose the issues you're seeing . http://share.pingdom...anners/03450c50 It may be worth noting there was planned hardware maintenance on your server on 3/22. ** It may be worth noting we monitor all of our web servers via a third party (Pingdom) and internally in 1-minute intervals for both ICMP and HTTP checks. I have a reselll account with only 1 single XenForo website, which uses far less resources than your IPB forum requirements or even vBulletin. Uses a little less resources than phpBB (free open source) edit: And the target page is only a simple HTML page, not the forum which Pingdom does not test. Further, I have it setup to check once every 5 minutes, which means it checks less often then you claim to test and yet found more issues. And finally, the report does not cover March 22, but April (outside and after the planned hardware maintenance). Finally, this is my ticket. Unless I feel it is a security issue, I stick to forums in public. President-Anonymous 1 Quote Link to comment Share on other sites More sharing options...
Cody R. Posted May 4, 2012 Report Share Posted May 4, 2012 I have a reselll account with only 1 single XenForo website, which uses far less resources than your IPB forum requirements or even vBulletin. Uses a little less resources than phpBB (free open source) edit: And the target page is only a simple HTML page, not the forum which Pingdom does not test. Further, I have it setup to check once every 5 minutes, which means it checks less often then you claim to test and yet found more issues. And finally, the report does not cover March 22, but April (outside and after the planned hardware maintenance). I'm not sure what to tell you without a ticket sir. It's abundantly clear that there haven't been any ongoing issues with the server you're on as noted by our internal monitoring and third party monitoring (posted above). Also as noted previously we do 1-minute interval checks on an HTTP page to ensure the web server is functioning as well as ICMP to ensure the machine and network is online. Beyond this we do monitor other metrics (server resources) however there have been no issues on that front either. Taking a peak at your domain you're using CloudFlare which has had some serious issues lately (primarily Europe / Asia). Your outages likely stem from this. Please evaluate your current setup before pointing fingers. We have not had the outages you think we do. https://www.cloudfla...m/system-status https://twitter.com/#!/CloudFlare/status/198123182841016320 You can't assume we're having downtime / issues when you're not using our name servers as that's outside of our network and will cause outages which are out of our control. Kyuubi 1 Quote Link to comment Share on other sites More sharing options...
President-Anonymous Posted May 4, 2012 Author Report Share Posted May 4, 2012 I'm not sure what to tell you without a ticket sir. It's abundantly clear that there haven't been any ongoing issues with the server you're on as noted by our internal monitoring and third party monitoring (posted above). Also as noted previously we do 1-minute interval checks on an HTTP page to ensure the web server is functioning as well as ICMP to ensure the machine and network is online. Beyond this we do monitor other metrics (server resources) however there have been no issues on that front either. Taking a peak at your domain you're using CloudFlare which has had some serious issues lately (primarily Europe / Asia). Your outages likely stem from this. Please evaluate your current setup before pointing fingers. We have not had the outages you think we do. https://www.cloudfla...m/system-status https://twitter.com/...123182841016320 You can't assume we're having downtime / issues when you're not using our name servers as that's outside of our network and will cause outages which are out of our control. I do apologies. Before coming here, I did check Cloudflare's status page. Perhaps my browser had cached a local copy. Respectfully, I use Cloudflare for my protection, but for yours too. Quote Link to comment Share on other sites More sharing options...
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