hi,...
i already have an account with hawk host that I opened recently as you own sticky mail and I was having trouble with it and decided to go to the source, because if it didnt work with you it never will.
At the moment I have having major problems with my main host account with another provider.. I am fearful of moving but I am now just as fearful of staying with them.. after 5 years with them the support today told me more or less to get stuffed and to suck it up... in the end I cannot deal with that sort of arrogance..
I am fearfull of moving as sometimes the devil you know is better.... I have had bad experiences with shared servers, even though I am using shared hosting at the moment, my current provider provided a number of ip addresses that I assigned to my primary domains, they are still on a shared system but I dont see as many of the issues I do with the other domains i have are not on any assigned ip addresses..
I see you have a semi dedicated hosting accounts.. But I am not really understanding what they are about...
The issue I am having with my current provider is now all about my usuage.. I have used it up and now they want to stop my account, I am on their top shared account but the only choice I now have with them is to move to cloud hostig... However to do this it will mean a leap from $100 a year (plus some extras that I pay for) and pay over $2.5k for fully serviced cloud hosting.. They dont have any prices in between.. Well I tell a lie they do, but when you question them you discover that you have to also run and manage the server, thats a hidden cost... Or you can pay as much as the cloud hosting and then some to have them maintain the servers.. As you can guess if I wanted to pay over $250 a month then I would have already been doing that..
However this brings me here.. The only issue I have is that your live chat support is rarely up, each time I visit its never live.. So when there is an issue I am frightened that I will be waiting a couple of days for support tickets to be responded to.. But maybe this forum will have additional benefits.. its not something I usually see with a hosting company..
Anyway am I right to say that your semi dedicated hosting accounts are fully serviced, in that they are the same as the normal host account, i only have to be aware of my side of the fence, you carry out everything server side...
Also with this semi dedicated I am still not sure what these are.. They look better then shared, i am guessing this is still a shared environment, am I right..
What are the main differences, I see that you have a list of things, but that still means nothing in reality, as I can say I look like a god but as you havent seen me you can only take my word for it, but my view of myself will most definately be different from you... What are the main differences, what should I really be excited about, what are the main important features..
On a shared account you run the risk of running a script that gets out of control.. Such as installing a wp plugin that is a cpu hog (even though you have no idea that some dumb arse has wrongly created the plugin), then you eat up cpu usage and having your account suspended, I have seen so many honest unsuspecting people get into trouble this way..... So I am always worried about this sort of thing.. Will the semi dedicated account help me overcome this if I am exposed to this...
After dealing with help support on my other host account I am convienced I need to find another host provider.. I have been through serveral over the years and I am scared to even change.. But I think the time has come for another change.. I am worried that hawkhost could disappear like so many others have in the past, but you have been around for a number of years so I am hoping this will be ok..
Can my current account with hawkhot easily be upgraded to semi dedicated... Or will it mean that everything that is setup will have to be redone, or are you able to easily shift everything accross..
The base plan looks like more then I need..
10gig of space and 150gig of bandwith per month is fine.. Its four times more then what I need at present.
however is states is does not come with a dedicated ip.. this is where you lose me a bit... if its a semi dedicated plan why wouldnt it come with a dedicated ip.. i see there is mention that i can pay for one... So can you explain what all this is.. As this sort of smells like shared hosting but with some extras.. if I pay for a dedicated ip, what will be the advantage of doing this.....
I am use to multiple ips, so with a dedicted ip, that will mean that all the domains share the same ip address, is this correct..
What if I ended up paying for 2 ipaddresses, would I be able to choose each time I add a domain to cpannel which ip address it will be assinged with ?
Also I will need an ssl certificate for one of my domains what is the cost of that..
i am not sure, do you accept paypal.. i am not sure how I paid for my current account, but all my online money funnels through paypal then back to me, i can pay by credit card but I prefer not to as its a personal card..
thanks
Tracy