Cody R.

We'll be performing a kernel upgrade on Monday the 10th between 9:00am and 10:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel.

Date: 01/10/2011
Start time (CST): 9:00am
End time (CST): 10:00am
Duration: 1 hour
Estimated Down Time: 10 minutes

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

We'll be performing a kernel upgrade on Monday the 10th between 9:00am and 10:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel.

Date: 01/10/2011
Start time (CST): 9:00am
End time (CST): 10:00am
Duration: 1 hour
Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on on Thursday April 12th between 10PM-1AM CDT. While we use KSplice to keep our kernels up-to-date for critical bugs and security fixes it doesn't pull in new features from the upstream kernel. As a result we perform semi-annual kernel updates to keep everything up-to-date and in-line with upstream.

Date: 04/12/2011
Start time (CDT): 10:00pm
End time (CDT): 1:00AM
Duration: 1 hour
Estimated Down Time: 10 minutes

We will be updating the kernel on the Yoda VPS node to the latest version between 10:00pm and 2:00am EST.

The maintenance window is for 4 hours however the estimated downtime is 5 to 10 minutes for the actual downtime.

Date: 03/23/2011 - 03/24/2011
Start time (EST): 03/23/2011 10:00pm
End time (EST): 03/24/2011 2:00am
Duration: 4 hours
Estimated Down Time: 5-30 minutes

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

We'll be performing a kernel upgrade on Monday the 10th between 9:00am and 10:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel.

Date: 01/10/2011
Start time (CST): 9:00am
End time (CST): 10:00am
Duration: 1 hour
Estimated Down Time: 10 minutes

Earlier this morning Mars experienced a brief bout of slowness / crashed. After a reboot everything is online and optimal.

It appears the issue was something exhausted all of the memory in the server rapidly causing SWAP usage / high disk IO that ultimately brought the machine to a halt. We're currently investigating the origins.

This is just a reminder that PHP4's will completely be discontinued to be supported by PHP on August 8th, as a result we'll be removing it from our machines August 9th. If you have any concerns whether your scripts will run please contact the vendor of the script, or if you can't get ahold of them you can contact us and we'll take a peak.

PHP4 has numerous security issues and lack of functionality - this is the main reason for discontinuing it in favor of PHP5 - most of your scripts should work and the transition won't be noticeable.

Please see this thread for our previous announcements regarding this.

- Hawk Host Staff

We will be updating all of our servers kernels to the latest version on Tuesday September 21st to to address a recent vulnerability found in some 64bit distributions which affect us. You may recall we run ksplice on all of our servers and they did attend to this issue prior to an official release from the vendor (Red Hat) however due to the nature of the vulnerability we've decided to perform an actual kernel upgrade to ensure this won't affect us in the future.

The maintenance window is for the next 12 hours during which each machine will be updated and experience about 10 minutes of downtime.

Date: 09/21/2010
Start time (EDT): 1:00pm
End time (EDT): 1:00am
Duration: 12 hours
Estimated Down Time: 10 minutes

Mars came under a large distributed denial of service attack around 10:00AM EST - we mitigated it within a few minutes. There may have been a brief period of slowness or service outage as a result.

We're currently monitoring the service and working with data center technicians to fully mitigate the attack.

We'll leave this ticket open for 24 hours until we can confirm service is full restored and back to normal.

This is just a reminder that PHP4's will completely be discontinued to be supported by PHP on August 8th, as a result we'll be removing it from our machines August 9th. If you have any concerns whether your scripts will run please contact the vendor of the script, or if you can't get ahold of them you can contact us and we'll take a peak.

PHP4 has numerous security issues and lack of functionality - this is the main reason for discontinuing it in favor of PHP5 - most of your scripts should work and the transition won't be noticeable.

Please see this thread for our previous announcements regarding this.

- Hawk Host Staff

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

Our upstream provider is currently experiencing intermittent connectivity issues.



We'll post more information as we receive it.

We will be updating the kernel on the Yoda VPS node to the latest version between 11:00PM and 1:00AM EDT.

The maintenance window is for 2 hours however the estimated downtime is 5 to 10 minutes.

Date: 04/04/2012
Start time (EDT): 04/04/2012 11:00PM
End time (EDT): 04/04/2012 1:00AM
Duration: 2 hours
Estimated Down Time: 5-10 minutes

This is just a reminder that PHP4's will completely be discontinued to be supported by PHP on August 8th, as a result we'll be removing it from our machines August 9th. If you have any concerns whether your scripts will run please contact the vendor of the script, or if you can't get ahold of them you can contact us and we'll take a peak.

PHP4 has numerous security issues and lack of functionality - this is the main reason for discontinuing it in favor of PHP5 - most of your scripts should work and the transition won't be noticeable.

Please see this thread for our previous announcements regarding this.

- Hawk Host Staff

We will be updating the kernel on the Yoda VPS node to the latest version between 10:00pm and 2:00am EST.

The maintenance window is for 4 hours however the estimated downtime is 5 to 10 minutes for the actual downtime.

Date: 03/23/2011 - 03/24/2011
Start time (EST): 03/23/2011 10:00pm
End time (EST): 03/24/2011 2:00am
Duration: 4 hours
Estimated Down Time: 5-30 minutes

Our upstream provider is currently experiencing intermittent connectivity issues.



We'll post more information as we receive it.

We will be updating the kernel on the Yoda VPS node to the latest version between 10:00pm and 2:00am EST.

The maintenance window is for 4 hours however the estimated downtime is 5 to 10 minutes for the actual downtime.

Date: 03/23/2011 - 03/24/2011
Start time (EST): 03/23/2011 10:00pm
End time (EST): 03/24/2011 2:00am
Duration: 4 hours
Estimated Down Time: 5-30 minutes

We'll be performing a kernel upgrade on on Thursday April 12th between 10PM-1AM CDT. While we use KSplice to keep our kernels up-to-date for critical bugs and security fixes it doesn't pull in new features from the upstream kernel. As a result we perform semi-annual kernel updates to keep everything up-to-date and in-line with upstream.

Date: 04/12/2011
Start time (CDT): 10:00pm
End time (CDT): 1:00AM
Duration: 1 hour
Estimated Down Time: 10 minutes

We will be updating all of our servers kernels to the latest version on Tuesday September 21st to to address a recent vulnerability found in some 64bit distributions which affect us. You may recall we run ksplice on all of our servers and they did attend to this issue prior to an official release from the vendor (Red Hat) however due to the nature of the vulnerability we've decided to perform an actual kernel upgrade to ensure this won't affect us in the future.

The maintenance window is for the next 12 hours during which each machine will be updated and experience about 10 minutes of downtime.

Date: 09/21/2010
Start time (EDT): 1:00pm
End time (EDT): 1:00am
Duration: 12 hours
Estimated Down Time: 10 minutes

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

We will be updating the kernel on the Yoda VPS node to the latest version between 10:00pm and 2:00am EST.

The maintenance window is for 4 hours however the estimated downtime is 5 to 10 minutes for the actual downtime.

Date: 03/23/2011 - 03/24/2011
Start time (EST): 03/23/2011 10:00pm
End time (EST): 03/24/2011 2:00am
Duration: 4 hours
Estimated Down Time: 5-30 minutes

We will be updating the kernel on the Yoda VPS node to the latest version between 12:00am and 1:00am EST.

The maintenance window is for 4 hours however the estimated downtime is 5 to 10 minutes for the actual downtime.

Date: 05/30/2011 - 5/30/2011
Start time (EST): 05/30/2011 12:00am
End time (EST): 05/30/2011 1:00am
Duration: 1 hour
Estimated Down Time: 0-10 minutes