wissodyta

March was a shortened month as we only started doing the new monitoring on the 14th. So keep in mind this dataset is inaccurate and does not reflect the overall uptime that month actually had. I'm going to try to explain any downtime reflected on the reports as well as we generally know why something went down. This report also includes a few images of the uptime. Feel free to use them as you wish.

On Saturday March 31st between 1pm EST and 5pm EST we

As of June 7th we have have taken HyperVM off line on our systems as a precaution to several exploits that have been reported to not have been patched. We have strong reason to believe this information is correct due to several providers having entire fleets of virtual private servers or even their actual servers data removed.

You should not be experiencing any down time HyperVM is just the panel to administrate virtual private servers. Our nodes themselves continue to function without issue.

If you require any assistance with your virtual private server such as rebooting it you will need to make a ticket for us to do it at this time.

We hope that the developers of HyperVM will solve these issues in a reasonable amount of time. We will continue to have HyperVM off line until the issues are resolved. We will post updates as we receive them as well as an update when it is back up and functioning.

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [07/07/2011-07/08/2011]
Date: Thursday, July 7th, 2011 (07/07/2011) and Friday, July 8th, 2011 (07/08/2011)
Start Time: 12:00 AM EDT
End Time: 04:00 AM EDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 28 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates:

Thursday July 7th 12:00 - 04:00 AM EDT
Friday July 8th 12:00 - 04:00 AM EDT

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

We will be removing Zend Framework from the PHP default include path on Tuesday October 6th. It was a great at the time to have for developers not wishing to upload the framework. Unfortunately as more applications make use of it there are problems that are starting to come up. One such popular example is Magento does not function properly without modifications to the .htaccess file.

This does not mean you cannot use Zend Framework on our hosting. You can still do this it's just you need to upload it to your account. This is probably better anyways as each version brings changes. So anytime we were upgrading it could have potentially broke your application anyways.

If you have any questions or concerns about this please contact support.