Network Maintenance [06/10/2011]


Brian

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Date: Friday, June 10, 2011 (06/10/2011)

Start Time: 12:00 AM EDT

End Time: 04:00 AM EDT

Services affected: Public and Private Networks

Location: WDC01

Duration: 4 hours

Event Summary:

Datacenter Engineers will be conducting maintenance on the aggregate switches on the WDC01 network. During this maintenance window, Engineers will be upgrading the firmware on these devices to increase security and stability.

Start Time: 12:00AM EDT (6/10/2011)

End Time: 04:00AM EDT (6/10/2011)

Expected Duration: 4 hours

Customer Impact:

During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will also experience a complete loss of connectivity. While the upgrade duration is scheduled for 4 hours, we only expect around 10 minutes of downtime per device for reboots and route re convergence.

This will affect the following Hawk Host servers in Washington DC:

Neptune

Voodoo

Thunderbolt

Jedi

Venus

Yoda

Jupiter

Panther

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This maintenance window has been postponed by our upstream provider. A new announcement will be added when we have more information regarding the new maintenance window. Please contact us via support ticket if you have any further questions regarding this.

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