stefan

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Everything posted by stefan

  1. Hello, How to see my add fund balance? When the layout of customer panel changed, I don't see it again. Regards,
  2. I can't install wordpress, each time I want to install Wordpress. When it reach 10% installation, error occurred. It said "The MySQL Connection could not be established". Also, I check on mysql databases menu, and it show "The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended." - And I can't see my database there, "Your account is not associated with any databases." Please fix this Ticket id (2) RYH-267-88666 ZFM-517-37927 Regards,
  3. Hello, Recently I sent support ticket about fail due invoices. Today I click "Add fund" to my hosting next week. But I forgot that my Paypal balance not enough. Because of 4 times fail, now + 1 = 5 times fail of Add fund, now I had 5 due invoice that shouldn't exist. Please help solve this. Because I want to add fund after this problem solved. I will make sure my Paypal balance enough next time I add balance again. Please next time when there is an error about "Add fund", either because not enough Paypal balance and other cause, don't generate invoice from that, it's bothering me. Regards,
  4. Recently, when I use google webmaster today. Some of my site can't use "fetch as google" in Google webmaster. Is Hawkhost prevent Googlebot to access my site? Or is there any problem related to this? Please help. It's always said "Temporarily unreachable".
  5. Yes, it's already processed. Thanks sir
  6. Hello, it's already few days since i request cancellation, why it's not processed yet? I don't want to pay for next billing, please faster my e-mail is [removed], please help, already send ticket but response not satisfactory
  7. Hello, i had 2 wordpress sites installed on Semi-Dedicated - Nestling. First time it contact form worked. But now this not working, when i tried before. Please help. My e-mail forwarders also not working. Regards,
  8. Yes I'm really sorry for that. Thank you sir, my issue was resolved. Regards,
  9. Hello.. Please help. My site was deleted. I already contact customer service on ticket LIT41926941, but my site still deleted. I need win win solution from management. Regards,
  10. Hello.. Please help. My site was deleted. I already contact customer service on ticket LIT41926941, but my site still deleted. I need win win solution from management. Regards,
  11. I don't agree, hawkhost customer support is great!
  12. I deleted some unused plugin. But now, it's normal again.
  13. When i buy first time my website loading is fast. Later, my website loading is so slow. It's already few days this happening. Please check. Did hawkhost limit my account or what? my e-mail account: [email protected] Regards,
  14. How to do that? Because one of my important file was gone.
  15. Hello, I want to ask, this morning I noticed that one of my file has been deleted. Is hawkhost deleted my file without my permission? Regards,
  16. Hello, can you please help me. I think my monthly bandwitch not resetted. It should have reset by 21/07/2013. But it wasn't. Please help.
  17. Sir, I just got replied on the ticket system and now the problem solved. Thank you for fast response, really appreciate that.
  18. In the table, actually I must get 20,000 mb but in cPanel I only got 10,000 mb. Also, there is must 350 gb monthyl bandwitch transfer but I only get 150,000 mb. Please refix this. package: nestling I also already sent ticket regarding this problem Sincerely,