Mikuri

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Posts posted by Mikuri

  2. Support panel.

    in Sales Questions

    Posted

    Hello, since by emails it never ends, may as well try it here.

     

    My problem is that I can't connect to the support panel using the SAME credentials as the website. I can connect to the Website but not the support panel. I've tried lost password reset and it's the same error that I get.

     

    connectfail.png

     

    If I enter the wrong password, it tells me "Invalid Username or Password" so I have the right one, since I obviously reseted it anyway.

     

    It's been a while that I'm having this problem and got no solution to it. I guess you can look for those tickets:

    Ticket ID: VRI-514-30543

    Ticket ID: RWI-941-80556

     

    I don't know if you can see my answers because I can't access the panel myself, but anyway.

     

    I'd be glad if you guys could finally let me log in.

    I guess you can find my account details in those tickets, else I'll PM any offical staff for what's required.

     

    Thank you.