Hello, since by emails it never ends, may as well try it here.
My problem is that I can't connect to the support panel using the SAME credentials as the website. I can connect to the Website but not the support panel. I've tried lost password reset and it's the same error that I get.
If I enter the wrong password, it tells me "Invalid Username or Password" so I have the right one, since I obviously reseted it anyway.
It's been a while that I'm having this problem and got no solution to it. I guess you can look for those tickets:
Ticket ID: VRI-514-30543
Ticket ID: RWI-941-80556
I don't know if you can see my answers because I can't access the panel myself, but anyway.
I'd be glad if you guys could finally let me log in.
I guess you can find my account details in those tickets, else I'll PM any offical staff for what's required.
Thank you.