Previously I ordered a hosting package and I needed a refund because I accidentally purchased the 3 month plan. But in the Support, they said it was necessary to provide a copy of government ID as verification. But Brian came in and helped me.
^^I thought they needed the verification because of the refund.
I then chose to purchase a hosting package again (this time never thought to do refund) but in the support they said they can't activate the hosting as it was necessary to provide a copy of government ID as verification.
**what the? I never knew this was a requirement. I never read this anywhere. If this is so, I need a refund. Sorry Brian for troubling you twice, but I thought that was required only upon refund.
Brian, please help?