Alan Lange

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Posts posted by Alan Lange

  3. SMTP error 451

    in Shared Hosting

    Posted

    Anyone know why I'm getting a 451 error from the HawkHost SMTP server? I have a ticket in, but it was "escalated" to admin but I've had no response ever since.

    Also some mail sent to my email address appears to be queued on exteral servers trying to be delivered to me, but they are getting the same 451 error.

    Is there anyway to light a fire under "admin" to look at ticket #HYX-204-63746?

  5. Banners

    in Hawk Host Affiliate

    Posted

    I think it's the fact they're animated. We probably should make some non animated ones.

    My AdBlockPlus filter is blocking them based on the dimensions in the name. For example, the filter blocks anything with "_120x60." in it.

  6. Best time/method to change

    in Sales Questions

    Posted

    So if you don't mind me asking, did you have the same experience the OP did regarding the decline in quality with HostPC or did you move for another reason? It really is a shame to see this with HostPC, they provided a really high quality experience for a long time.

    I noticed the problems when they dropped EAS at the end of August. Joe doesn't seem to be involved any more, but there was no information forthcoming from them at all. If it is true that he sold the business, I hope he got paid well. He had a great operation, but now, not so much. My current contract was up for renewal in December, so I did some research and found you all. One month in, everything here seems great. Thanks.

  7. Best time/method to change

    in Sales Questions

    Posted

    Long story short, ive been with HostPC for about 5 years. I have a personal, single page website that mainly friends and family use to see my stuff, plus I use my domain for email (Google Apps). Up until 2-3 mths ago, I havent had any real big issues with HostPC. Well, it turns out that HostPC changed owners and customer service has gone down the toilet. Their IRC channel doesnt exist anymore, live chat on the website doesnt work, their contacts page leads to a "parked" page, and they dont return my emails. I have my domain registered with Godaddy, so the other day I removed my HostPC nameservers and added Google Apps MX records to Godaddy so I can get my email back again. After all, my domain is mainly used for my personal email. I dont trust HostPC anymore so I dont plan on changing my nameservers back to them. I logged into my DirectAdmin panel and downloaded all of my data.

    This brings me to Hawk Host. So far I like what I see and hear. What would be the best time/method to switch over my Godaddy settings to Hawk Host nameservers after I sign up? I am looking for the shortest amount of time to have my email (GoogleApps) down.

    Thanks.

    I am a HostPC refugee as well. After I got my "all signed up" email, I set up the google apps email settings in cpanel, and then switched everything at GoDaddy. I didn't have any delay in the email as google was being pointed to for MX the entire time, either by the hostpc nameservers or the hawkhost ones.