[A question on Summer Sale]

Do I get it right that Summer Sale is only applicable to new clients and the current ones are not able to use it for upgrading existing services?

Let's say I have and old (7 year old) shared hosting plan. Will I have to pay the full price ($3.99/month annually) if I want to move it to the new primary plan (that's currently on sale for $1.99)?

[Good domain service]

So I was renewing my domain tonight and noticed, that instead of 13.95 I was charged 10.95, which supposedly meant only one thing: ID protection service is free again. I remember it was initialy free and then you had to pay a few bucks extra for it, but tonight it came back to the roots, and in a good way.

Thanks for you're service, guys. It was especially nice, because I could renew it without sending emails to anyone. The option was available in the web interface itself. It would be even better to be able to renew a shared hosting plan just like this: without emails or support tickets

Greetings from Belarus!

[False antivirus alert]

Thanks for getting into it!

 

Avast! antivirus is currently ok with it, although earlier (few months) it was falsely reporting too.

I probably will try to built in shutdown feature directly into my tool.

[False antivirus alert]

This is the original trojan notification, if it can help:

 

 

> Hello,
>
> Our systems performed a routine malware/virus scan on your account and
> unfortunately located infected/malicious files. We've automatically moved
> the infected files(s) out of your public_html directory into a safe,
> quarantined directory. Below is the file our scanners were able to locate:
>
> /home/lastofav/public_html/timebomblite/timebomblite-1.2.3.zip
> (quarantined to
> /home/hawkinfected/cxsuser/lastofav/timebomblite-1.2.3.zip.1386892426_1)
> ClamAV detected virus = [Trojan.BAT.Shutdown-2]
>
> Accounts are commonly exploited through outdated software, compromised
> cPanel/FTP login details, or vulnerable themes/plugins in your
> applications. We suggest rotating your cPanel and FTP passwords immediately
> in the event they were compromised. Instructions on how to reset your
> cPanel password can be found at
> https://support.hawkhost.com/index.php?/Knowledgebase/Article/View/47/0/how-can-i-reset-my-cpanel-password
>
> If you would like more information regarding this infection, or are
> looking for our assistance in cleaning up your account, please contact our
> support team by either emailing [email protected] or submitting a
> ticket at https://support.hawkhost.com.
>

[False antivirus alert]

I've tried to upload zip archive on my website, powered by your shared hosting, but the file was deleted and I've got notification about trojan.

I think, the problem is that your system overreacts to this cmd file in the archive:

 

@echo off
shutdown -s -f -t 10 -c "Shutting down..."

 

and I don't think that standard console shutdown command is an any kind of trojan or virus.

 

The first ticket I've submitted (SQK-184-66659) is still opened. It ends w/ this message:

 

Hello,

I will escalate this ticket to the Abuse department for further assistance.

------------------------------
Victor R.
Support Department, Hawk Host

 

I've got no response since than after a week of waiting tried to resubmit it myself (VDW-527-93913), but still - no answer at all.

 

Is there something that can be done to fix this issue?

 

I've attached the original zip archive, that I've got a trouble with. (this is the program I wrote in VB .NET - just a little timer that can launch selected program or open a document on a time out)

timebomblite-1.2.3.zip

[Is there a way to ping certain server:port?]

This script bellow runs well on my local machine, but on the hosting it's always "timed out":

    <?php

ini_set( "display_errors", 0);

$info[] = array('name' => 'SERVER', 'address' => 'IP', 'port' => 'PORT');

$ic = sizeof($info);

$timeout = 3;

while($ic--)

    echo (fsockopen("piecefulland.no-ip.org", 25565, $errno, $errstr, $timeout))? '<span style="color: blue; font-weight: bold;">ONLINE</span>' : '<span style="color: darkred; font-weight: bold;">OFFLINE</span>';

?>

Thanks!