Olly88

It's the third option that gives that error. I've tried it myself too. Here's a screenshot of it, where you can see the third option is the one that's selected [screenshot Removed] I'll PM you the ticket ID, thanks

Hi, I've submitted a ticket (one day ago) and requested a cancellation (two-three days ago) through the Client Area but I haven't had any response so I'll quickly sum the problem up here. Bascially, I will not be having regular internet for a while, so I want to let a friend take over the site. He wants to use his own hosting, and I recommended him to use HawkHost. He tried to sign up, but during the first step when it asks for the domain, when he puts it in he gets this message; "The domain you entered is already registered with us - you will need to cancel it prior to placing a new order" I'm assuming that this is because it's still being used as the main domain on my hosting, which is why I requested it to be cancelled. So, basically I'm just wondering how long it will take? Thanks