oktora

Thanks admin Brian, Yau have resolve it , I've cleared all my files from unknown files and has already saved all files on my local host. as I said before if I do not care anymore with my account here.. because this is the worst experience I got from customer support. I have send request cancellation of my account but I can not send a second request to cancel immediately (Terminated). oktora,

get respon in 3 days, TonyB already answer me. it seems, 1 of my site get hack by spammer and you suspend my account with spam reason (I honestly do not believe this before looking at the files on my site that suspect did spam), when i want to fix this issue you give me no support / no response for 3 days (is this means what people talk on their reviews HawkHost is the best???).. And Now, my other site also remain suspended for up to 5 days i just care for my active site files, not for my account anymore. in waiting response the next my ticket now..hope not lost my files.

after 10 months, i come to very very very dissapointed now.. No support in 2 days..I do not care anymore with my account in here. Thanks for the "POOR SERVICE" oktora

Hi There, I have submit a ticket but did not get answer..! Where Hawkhost Staff / CS / Support???? This is my first time getting slow support...