Hi,
I recently set up an account here. I read here:
https://support.hawkhost.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=55
That the accounts are set up 24/7/365, and it usually takes 1-2 hours.
After waiting ~8 hours as of this post, I haven't gotten a reply to my tickets, and there's nobody answering at tech support. I understand that it's the weekend, but the website says 24/7 support?
I registered for hosting expecting this time frame, so my site's been down for quite a while now.
Any assistance would be great.
Thanks