I got a response 6 hours ago saying that they were sorry for the slow response and that they would set it up... And still nothing.
I don't want to seem to pushy about this, but my communities site has been down for 24 hours because of this.
I desperately need to get my dedicated IP to install my SSL cert on my site. The site is for a rather large community and this downtime is inexcusable. Can anyone help?
I submitted a ticket last night and they said it was transferred to Billing and after 12 hours of no response I opened up a new ticket.
Ticket ID: OSX-260667