mrnothersan

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  1. mrnothersan

    Hawk Host weekend support

    It's not 10PM EST time so they haven't started migrating the helpdesk yet. Sales/Billing aren't available officially on the weekends but your order should be ready soon, if not already What service did you order? Also, support are generally quick at responding, within 30 minutes. Did they escalate your ticket at all?
  2. mrnothersan

    Using My AdWords Credit

    I'd submit a ticket to Sales who will probably help with this
  3. mrnothersan

    Migrating Reseller Account to HawkHost

    Hello again Yep, HawkHost is one of the few web hosting companies that even has a forum, and it's relatively active! HawkHost has a specials page on their site which is probably where you found that discount code. Once you get activated (if not already), I hope you enjoy your service with HH. Welcome aboard. mrnothersan
  4. mrnothersan

    Migrating Reseller Account to HawkHost

    Hey FlashLight, Yep, you'd just need to submit a support ticket with the log in details for the account(s), and HawkHost staff will handly the migration for you If you have custom nameservers, you'd just need to edit the IP that your nameservers point to, so that they point to HawkHost's server. I am sure the HH staff can help you with that. I've not seen a bad review on HawkHost, and can assure you that once you've joined you'll absolutely love it. I hope you join Cheers
  5. mrnothersan

    support for ruby on rails framework?

    please submit a ticket - will be a lot quicker
  6. mrnothersan

    Migrating Reseller Account to HawkHost

    Hello. I'm not HawkHost staff, so don't go 100% by my answers, but I think they're right 1) It's easy to move sites over to HawkHost - hassle free. You'd have to change the nameservers on each domain though to point to HawkHost's (or if you're using custom nameservers, you'd have to change the IPs that they point to) 2) I believe HawkHost would do the migration for you - for free. Could a staff member please confirm? 3) There shouldn't be much downtime at all - you may experience a bit of downtime when you change the nameservers (which is called DNS propagation - this just means you have to wait for your ISP to update their DNS for you to see the site). This process can take up to 72 hours, although typically is done in 24, sometimes much less than that. 4) Yes, there should be a link you can use to access all of the websites. It would be something like http://yourresellerip/~cpanelusername I believe. I hope this helps you Thank you.
  7. Ahh right Yeah they're usually really good, so let us know what you decide to go with! Support are mega quick btw Thanks
  8. Hello Note, I'm not HH staff I would recommend a VPS server that is very high end, or even a Dedicated Server for that. I'd submit a ticket here: https://support.hawkhost.com to sales, and you'll get a quick answer! Thanks!
  9. mrnothersan

    phpMyAdmin question

    Are you on a VPS? Thanks