anthonyhnj

Hi, i signed up for the advanced shared hosting in Febuary, for the first few months things were going great, speedy, no down time, thing were great and I was recommending hawkhost to everyone. Fast Forward to May 2010. Service has been very spotty, server response time is very slow, pages are loading slower and slower. I am running a simple wordpress blog with nothing special, nothing has changed since i signed up with hawkhost in Feb, so I can't blame a clutter wordpress blog. Yesterday morning at about 8:30AM I went on to the site and it kept timing out. this went on for a 15 mins or so of trying. My google analytics show no visitors form 3:00AM on so if is safe to say there was no response from the server form 3:00 am on. I called support and it told me no one was a available to take my call to please leave a message and someone would get back to me ASAP. Well 2 days have gone by and still no one called. The server was back up and running by 9:30AM the same day, but i had other questions that needed to be answered which i left in a detailed message. This is now the 2nd time I called and left a message and never received a call back from support. I am hoping to get some answers as to why I never received a call back and why my site is becoming slower and slower. Thanks Anthony