stefan

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  1. Hello, How to see my add fund balance? When the layout of customer panel changed, I don't see it again. Regards,
  2. I can't install wordpress, each time I want to install Wordpress. When it reach 10% installation, error occurred. It said "The MySQL Connection could not be established". Also, I check on mysql databases menu, and it show "The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended." - And I can't see my database there, "Your account is not associated with any databases." Please fix this Ticket id (2) RYH-267-88666 ZFM-517-37927 Regards,
  3. Fail invoice

    Hello, Recently I sent support ticket about fail due invoices. Today I click "Add fund" to my hosting next week. But I forgot that my Paypal balance not enough. Because of 4 times fail, now + 1 = 5 times fail of Add fund, now I had 5 due invoice that shouldn't exist. Please help solve this. Because I want to add fund after this problem solved. I will make sure my Paypal balance enough next time I add balance again. Please next time when there is an error about "Add fund", either because not enough Paypal balance and other cause, don't generate invoice from that, it's bothering me. Regards,
  4. Recently, when I use google webmaster today. Some of my site can't use "fetch as google" in Google webmaster. Is Hawkhost prevent Googlebot to access my site? Or is there any problem related to this? Please help. It's always said "Temporarily unreachable".
  5. Cancellation not processed

    Yes, it's already processed. Thanks sir
  6. Hello, it's already few days since i request cancellation, why it's not processed yet? I don't want to pay for next billing, please faster my e-mail is [removed], please help, already send ticket but response not satisfactory
  7. Hello, i had 2 wordpress sites installed on Semi-Dedicated - Nestling. First time it contact form worked. But now this not working, when i tried before. Please help. My e-mail forwarders also not working. Regards,
  8. My site deleted?

    Yes I'm really sorry for that. Thank you sir, my issue was resolved. Regards,
  9. My site deleted?

    Hello.. Please help. My site was deleted. I already contact customer service on ticket LIT41926941, but my site still deleted. I need win win solution from management. Regards,
  10. My site deleted?

    Hello.. Please help. My site was deleted. I already contact customer service on ticket LIT41926941, but my site still deleted. I need win win solution from management. Regards,
  11. Terrible Customer Support

    I don't agree, hawkhost customer support is great!
  12. I deleted some unused plugin. But now, it's normal again.
  13. When i buy first time my website loading is fast. Later, my website loading is so slow. It's already few days this happening. Please check. Did hawkhost limit my account or what? my e-mail account: stefan421377@yahoo.com Regards,
  14. How to do that? Because one of my important file was gone.