[access pages when NameServers not pointed yet]

Thank you Brian

I got Filezilla working, HOWEVER, when I go to the "Temporary Webpage URL:" and open the link, I get a directory listing even though I have an index.html sitting on the root directory.

So I clicked on asanctuary.net and the page is laid out correctly, yet there is no white bg, nor are there any images. Hmmm

Also regarding mobile sites, I am aware that there are "tools" to "modify" the html in the header, and there are those that "modify" the css file, yet, I have sites that I have modified all my html files and then save them from index.html to index-mobile.html. I then place a Mobile Button to link the -mobile.html files.

I have created a sub-directory titled "mobile" so that once the visitor clicks on my Mobile Button it WOULD show mobile.asanctuary.net, but I do not know how to make that function. Yes, I have heard that this is archaic or antiquated.

Lastly, the reason I came to Hawk Host is because when I would upload images to files on my current host they were arriving there corrupt, I submitted a Support Ticket with them {quote}all tickets have a minimum of 24 hour response{unquote}. I waited 24 hours, then I tried to add an image to the Support Ticket and their system does not allow that so I opened a 2nd Support Ticket to amend the 1st one. I waited 24 hours and then submitted a 3rd Support Ticket stating that I was growing impatient with their system.

That is the bad.

When I call their 24 / 7 Support Number for Tech Support during NON-daylight hours I wait about 15 - 20 minutes and get a live american speaking technician that assists me, Additionally, when I contact them using their 24 / 7 Chat Support I wait about 10-30 minutes and again get a live american speaking technician that assists me.

That is the good.

Hawk Host on the other hand is just the opposite. Support Tickets are answered quickly, sometimes within a hour.

That is the good.

I cannot find a number (10am-6pm EST) Tech Support, nor can I find a way to chat with Tech Support (8am-9pm?).

That is the bad.

Bottom line? It turned out that the original problem was that I was uploading images using ASCII instead of Binary which caused the corruption of the images. Why did I come to Hawk Host? Because of my current host's non-response to Support Tickets and that a Native American, I liked the name.

I still have 18 months before I have to pay at my current host.

Here is your chance to keep me as a client.

Regards, Cloud

[access pages when NameServers not pointed yet]

Hi,

New here.

I am wondering what I put in my browser's address bar to see my page BEFORE pointing Name Servers.

Also, OFF-TOPIC,

How do I get my Filezilla to connect

It is configured as follows:

HOST: hawkhost.com

PORT: 21

PROTOCOL: FTP

ENCRYPTION: Only use plain FTP

LOGIN TYPE: Normal

USERNAME: [email protected]  (as set up in FTP Accounts)

PASSWORD:XXXX (as set up in FTP Accounts)

Status:    Resolving address of hawkhost.com
Status:    Connecting to 104.20.0.97:21...
Error:    Connection timed out after 20 seconds of inactivity
Error:    Could not connect to server

Thank you in advance,
Cloud