<?xml version="1.0"?>
<rss version="2.0"><channel><title>Shared Hosting Latest Topics</title><link>https://forums.hawkhost.com/forum/9-shared-hosting/</link><description>Shared Hosting Latest Topics</description><language>en</language><item><title>email problem after moving domain names</title><link>https://forums.hawkhost.com/topic/8593-email-problem-after-moving-domain-names/</link><description><![CDATA[<p>
	Yesterday I moved my domain names to Hawk Host since they are already doing my webhosting. My main domain's email is working fine, but my subdomain email is broken. I started a ticket but they keep asking me to send them the headers from the email that I'm have a problem with. I keep explaining that the problem is that I can't send or receive email so their is no email to get headers from.
</p>
]]></description><guid isPermaLink="false">8593</guid><pubDate>Wed, 28 Jan 2026 17:05:52 +0000</pubDate></item><item><title>Changing domain on hosted Wordpress site, then redirecting original domain to new domain</title><link>https://forums.hawkhost.com/topic/8488-changing-domain-on-hosted-wordpress-site-then-redirecting-original-domain-to-new-domain/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	I have a Wordpress install set up on an existing domain, but now want to change that domain to a new one that I've already purchased, and then set up the original domain to redirect to the new one. Right now, the new domain is not set up to direct anywhere. What is going to be the best way to accomplish this?
</p>

<p>
	Thank you!
</p>
]]></description><guid isPermaLink="false">8488</guid><pubDate>Wed, 27 Nov 2024 13:22:52 +0000</pubDate></item><item><title>Poor Resources Allocation, Low CPU Usage and Resources Allowance</title><link>https://forums.hawkhost.com/topic/8382-poor-resources-allocation-low-cpu-usage-and-resources-allowance/</link><description><![CDATA[<p>
	Hi,
</p>

<p>
	Is anyone else having problems with the low resources allocation for shared hosting?
</p>

<p>
	I hit the limit and get throttled back even when I am editing my WordPress pages!
</p>

<p>
	Although they advertise unlimited space and unlimited domains etc, it is effectively reduced to a few because the resources cannot handle it.
</p>

<p>
	As a minimum there should be 2 CPUs and 30Mb/sec which they have for the expensive semi-dedicated servers.
</p>

<p>
	So anyone else having problems? 
</p>
]]></description><guid isPermaLink="false">8382</guid><pubDate>Sat, 24 Feb 2024 17:52:15 +0000</pubDate></item><item><title>neglected to update alternate email for client support</title><link>https://forums.hawkhost.com/topic/8272-neglected-to-update-alternate-email-for-client-support/</link><description><![CDATA[<p>
	My household switched Internet providers before I'd completed updating and I didn't update with the Support portal.  Now that my site has unexpectedly become unavailable I can't initiate a support ticket.  Have been working with the Billing Department to straighten things out since billing has gone smoothly. I've sent them the information they asked for but it's been over 8 hours since they last communicated with me.  Can you help me?  I'm concerned about what is going on with my site.  Hoping its a Wordpress plugin problem, but have no idea....
</p>

<p>
	Thanks.
</p>
]]></description><guid isPermaLink="false">8272</guid><pubDate>Wed, 12 Jul 2023 19:32:10 +0000</pubDate></item><item><title>A rate limit prevents DCV.</title><link>https://forums.hawkhost.com/topic/8265-a-rate-limit-prevents-dcv/</link><description><![CDATA[<p>
	Hi !
</p>

<p>
	<span style="background-color:#ffffff;color:#222222;font-size:15.008px;">I ran this command:<span> </span></span><strong style="background-color:#ffffff;color:#222222;font-size:15.008px;">AutoSSL cPanel</strong>
</p>

<p>
	<span style="background-color:#ffffff;color:#222222;font-size:15.008px;">It produced this output:<span> </span></span><strong style="background-color:#ffffff;color:#222222;font-size:15.008px;">MASTER DCV: A rate limit prevents DCV.</strong>
</p>

<p>
	<strong style="background-color:#ffffff;color:#222222;font-size:15.008px;">I am not able to install ssl certificate for my website.</strong>
</p>

<p>
	<strong style="background-color:#ffffff;color:#222222;font-size:15.008px;">Please help me, many thanks</strong>
</p>

<p><a href="https://forums.hawkhost.com/uploads/monthly_2023_07/ssl.PNG.6a3940202ea90d9709b1a96c081e07a2.PNG" class="ipsAttachLink ipsAttachLink_image" ><img data-fileid="1284" src="https://forums.hawkhost.com/uploads/monthly_2023_07/ssl.thumb.PNG.358e3d06cc945ed807f8e98b6a770b3a.PNG" data-ratio="46.1" width="1000" class="ipsImage ipsImage_thumbnailed" alt="ssl.PNG"></a></p>]]></description><guid isPermaLink="false">8265</guid><pubDate>Sat, 08 Jul 2023 08:29:56 +0000</pubDate></item><item><title>Hosting not active</title><link>https://forums.hawkhost.com/topic/7413-hosting-not-active/</link><description><![CDATA[<p>
	Hi my hosting is not active, i have made the payment 8 hours back. Kindly let me know why it is delayed
</p>]]></description><guid isPermaLink="false">7413</guid><pubDate>Mon, 13 Jan 2020 13:59:34 +0000</pubDate></item><item><title>Change IP #C class in shared host</title><link>https://forums.hawkhost.com/topic/8110-change-ip-c-class-in-shared-host/</link><description><![CDATA[<p>
	Hi. I have 2 domains is <a href="http://tuvung.edu.vn" rel="external nofollow">tuvung.edu.vn</a> and <a href="https://hocielts24h.com/" rel="external nofollow">hocielts24h.com</a>. These websites in 1 cpanel account. How can i change C class IP for these domains. 
</p>

<p>
	Looking forward to your answer. Thank a lot
</p>
]]></description><guid isPermaLink="false">8110</guid><pubDate>Fri, 19 Aug 2022 01:49:33 +0000</pubDate></item><item><title>Resolution to ticket YCX-160-86871 - Outbound email flagged as spam</title><link>https://forums.hawkhost.com/topic/8058-resolution-to-ticket-ycx-160-86871-outbound-email-flagged-as-spam/</link><description><![CDATA[<p>
	Has there been any progress on this? I see no updates since yesterday (4/27) evening.
</p>

<p>
	Issue: All outbound email flagged as spam regardless where its going to - aol, hotmail, gmail, yahoo, etc.  Aol/yahoo drops the email entirely, hotmail/gmail and some other entities report as spam.
</p>

<p>
	Using different smtp (zoho) provider, email arrives to all of the above and not flagged as spam.
</p>
]]></description><guid isPermaLink="false">8058</guid><pubDate>Thu, 28 Apr 2022 16:52:51 +0000</pubDate></item><item><title>HELP - Need assistance transferring hosting from WordPress to HawkHost</title><link>https://forums.hawkhost.com/topic/8010-help-need-assistance-transferring-hosting-from-wordpress-to-hawkhost/</link><description><![CDATA[<div style="color:#1a1a1a;font-size:13px;padding:0px;text-align:left;">
	<div style="padding:5px 10px 3em;">
		<div style="padding:0px;">
			<div style="padding:0px;">
				<blockquote style="padding:0px;">
					<span>I need some help transferring hosting from WordPress to HawkHost. I originally have WordPress hosting but had issues with the site being down a number of times over the course of a few days. During that period I started building my WordPress site. Because of the issues I decided to transfer hosting https://www.rugknots.com  to HawkHost. I spoke to their support team via ticket before I made the decision and they made the process sound easy. After signing up with HawkHost I tried to have the site migrated but the HawkHost team told me I need to provide access to my Cpanel so they could generate full cPanel backup. Now HawkHost is telling me I need to migrate the domains manually from my end. I have absolutely no idea how to do this. </span>
				</blockquote>

				<blockquote style="padding:0px;">
					<span>Can anyone help me?</span>
				</blockquote>
			</div>
		</div>
	</div>
</div>

<div style="color:#2a2a2a;padding:0px;text-align:left;">
	<div style="padding:6px 0px 4px;">
		 
	</div>
</div>
]]></description><guid isPermaLink="false">8010</guid><pubDate>Fri, 18 Mar 2022 11:32:35 +0000</pubDate></item><item><title>SSL with mark</title><link>https://forums.hawkhost.com/topic/7932-ssl-with-mark/</link><description><![CDATA[<p>
	Good day, I have been playing around with SSL to see if it was working on my site and found that while https works, there is a yellow exclamation point.
</p>

<p>
	When I view “more information” and then “view cerificate” everything looks fine.
</p>

<p>
	 
</p>

<p>
	Just wondering why this is?
</p>

<p>
	Thanks,
</p>
]]></description><guid isPermaLink="false">7932</guid><pubDate>Sat, 06 Nov 2021 21:53:49 +0000</pubDate></item><item><title>I can't open ticket, please help, thanks!</title><link>https://forums.hawkhost.com/topic/7895-i-cant-open-ticket-please-help-thanks/</link><description><![CDATA[
<p><a href="https://forums.hawkhost.com/uploads/monthly_2021_09/1710321905_Screenshot2021-09-24194405.png.52e21d8e7faca9f12bbacd526800ec80.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="1017" src="https://forums.hawkhost.com/uploads/monthly_2021_09/1710321905_Screenshot2021-09-24194405.png.52e21d8e7faca9f12bbacd526800ec80.png" data-ratio="37.59" width="689" class="ipsImage ipsImage_thumbnailed" alt="Screenshot 2021-09-24 194405.png"></a></p>]]></description><guid isPermaLink="false">7895</guid><pubDate>Fri, 24 Sep 2021 12:44:22 +0000</pubDate></item><item><title>hawkhost scamer me</title><link>https://forums.hawkhost.com/topic/7871-hawkhost-scamer-me/</link><description><![CDATA[<p>
	i have pay for buy  shared hosting, but after i pay . websit singout and i cant login to my account. ghaniahmad011@gmail.com. please help me
</p>
]]></description><guid isPermaLink="false">7871</guid><pubDate>Sun, 22 Aug 2021 07:22:19 +0000</pubDate></item><item><title>npm install package - access is denied</title><link>https://forums.hawkhost.com/topic/7814-npm-install-package-access-is-denied/</link><description><![CDATA[<p>
	I want install PM2 
</p>

<p>
	<br /><strong>npm install pm2 -g</strong>
</p>

<p>
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="973" data-ratio="39.31" width="758" alt="image.png.cd7c16ecd47e5a4101d15aa37232d033.png" src="https://forums.hawkhost.com/uploads/monthly_2021_06/image.png.cd7c16ecd47e5a4101d15aa37232d033.png" /></p>

<p>
	How to solve this ?
</p>]]></description><guid isPermaLink="false">7814</guid><pubDate>Tue, 15 Jun 2021 02:54:18 +0000</pubDate></item><item><title>Inodes limitation which limit should i keep it</title><link>https://forums.hawkhost.com/topic/7783-inodes-limitation-which-limit-should-i-keep-it/</link><description><![CDATA[<p>
	I have this limit for my shared hosting
</p>

<div>
	<div>
		<span dir="ltr">It is allowed to use the whole 500k? Or should i keep it to a certain limit?</span>
	</div>

	<div>
		I know from experience that if a reach a certain threshold my account becomes red.I dont wanna get suspended.
	</div>

	<div>
		I want to know if it is allowed for shared hosting to keep account with high inodes,i develop android apps which require alot of inodes.
	</div>

	<div>
		 
	</div>

	<div>
		 
	</div>
</div>]]></description><guid isPermaLink="false">7783</guid><pubDate>Sat, 08 May 2021 23:40:40 +0000</pubDate></item><item><title>I need to redirect a direct access folder to homepage</title><link>https://forums.hawkhost.com/topic/7756-i-need-to-redirect-a-direct-access-folder-to-homepage/</link><description><![CDATA[<p>
	Hi, I need to redirect direct folder access to my homepage using .htaccess I tried following but its' not working
</p>

<p>
	RewriteRule ^subdirectory/(.*)$ /$1 [R=301,NC,L]
</p>

<p>
	Currectly I add a blank index.html to each folder, but this is not a good solution. I want everytime someone tried to directly access an existing folder on my website it will redirected to homepage automatically via .htaccess
</p>

<p>
	Please help
</p>

<p>
	Regards
</p>

<p>
	Yunar
</p>

<p>
	 
</p>]]></description><guid isPermaLink="false">7756</guid><pubDate>Mon, 29 Mar 2021 07:49:01 +0000</pubDate></item><item><title>Why is my Product still pending?</title><link>https://forums.hawkhost.com/topic/6703-why-is-my-product-still-pending/</link><description><![CDATA[<p>
	I just started using hawkhost today so i paid for primary hosting here is my product ticket details Order Number: 3430457421
</p>

<p>
	Product/Service: Shared Hosting - Primary
</p>

<p>
	Domain: nicenaija.com
</p>

<p>
	Hosting Location: First Available
</p>

<p>
	Upgrade Addons: None
</p>

<p>
	Dedicated IP: No
</p>

<p>
	First Payment Amount: $3.74 USD
</p>

<p>
	Recurring Amount: $3.74 USD
</p>

<p>
	Billing Cycle: Monthly
</p>

<p>
	But i still have the product pending 
</p>]]></description><guid isPermaLink="false">6703</guid><pubDate>Fri, 16 Sep 2016 09:43:17 +0000</pubDate></item><item><title>Ping times</title><link>https://forums.hawkhost.com/topic/7741-ping-times/</link><description><![CDATA[<p>
	In another thread, a user asked about latency between Hawkhost servers, and Brian answered as follows:<br />
	&gt; Latency between any two services with us (shared, SD, reseller, compute) within the same datacenter/location should be sub-1ms. Here's the output [ from PING, showing results of &lt; 1ms ].
</p>

<p>
	I thought I'd make the point that even outside the same infrastructure, it can be pretty quick, so I tried some experiments.<br />
	The results were rather surprising.
</p>

<p>
	I have Hawkhost shared hosting at two locations: New York City and Dallas.<br />
	(Or so I thought: using IP address lookup services, I am told those are in Seacaucus, NJ (which is close enough), and somewhere in Virginia.<br />
	I'll assume that the latter is because of some out of date database somewhere.)
</p>

<p>
	I have a couple of VPSes (from other providers), one in New York City (or perhaps New Jersey) and one in Dallas.<br />
	I tried doing PING among all these various servers and got these results.
</p>

<p>
	Both directions between the VPS servers: 10/10 packets received, average time 38 ms.
</p>

<p>
	Incoming to Hawkhost shared server in Dallas: (or is it Virginia?)<br />
	No packets lost, times were:<br />
	From NYC: 79 ms.<br />
	From California: 56 ms<br />
	From Dallas: 68 ms &lt;&lt;&lt; very surprising!  (see below)
</p>

<p>
	~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
</p>

<p>
	Incoming to Hawkhost shared server in New York:<br />
	NYC VPS -&gt; Hawkhost NYC: 4/10 received, avg 1.59 ms (repeated later and 10/10 received)<br />
	California PC -&gt; Hawkhost NYC 2/10 received, avg 82 ms (repeated later and 7/10 received)<br />
	Dallas VPS -&gt; Hawkhost NYC 3/10 received, avg 36.7 ms (repeated later and 4/10 received)
</p>

<p>
	More packets were lost than received!<br />
	But the times were more or less in line with what might be expected.
</p>

<p>
	~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
</p>

<p>
	More about pinging Dallas:
</p>

<p>
	The above numbers (68 ms) is when I ping to my domain.<br />
	In that case, ping says the server is<br />
	198.252.104.151-static.reverse.arandomserver.com
</p>

<p>
	But noticing that my webmail is on dal210.hawkhost.com,<br />
	I tried directing ping THERE and it's a different IP address<br />
	198.252.105.24 and it responds without losing any packets<br />
	in about 1 ms, which is what I was expecting in the same city!
</p>]]></description><guid isPermaLink="false">7741</guid><pubDate>Sun, 14 Mar 2021 06:27:26 +0000</pubDate></item><item><title>How long it takes to activate an account once all details go to level 2 billing team?</title><link>https://forums.hawkhost.com/topic/5121-how-long-it-takes-to-activate-an-account-once-all-details-go-to-level-2-billing-team/</link><description><![CDATA[<p>Hi.</p>
<p> </p>
<p>I just bought a shared hosting from you and I'm still waiting for the activation.</p>
<p> </p>
<p>I went back and forth with details required by your level 1 billing team and they said they forwarded this to level 2 billing team.</p>
<p> </p>
<p>And since then, I'm still waiting for activation.</p>
<p> </p>
<p><strong>Ticket ID: LTT-426-24213</strong></p>
<p> </p>
<p>Any joy for me?</p>
<p> </p>
<p>Cheers.</p>
<p>Robert Rotth</p>]]></description><guid isPermaLink="false">5121</guid><pubDate>Mon, 04 May 2015 14:01:36 +0000</pubDate></item><item><title>CPU spikes and account throttling</title><link>https://forums.hawkhost.com/topic/7583-cpu-spikes-and-account-throttling/</link><description><![CDATA[<p>
	My account, a small website with an attached phpBB forum and very low traffic, apparently breaches CPU limits every single day, so most of the time the site is slow because of cpanel throttling.
</p>

<p>
	Using Resource Usage, I found that when these spikes occur, there is actually NO activity on my Raw Access Logs.
</p>

<p>
	Is anyone else experiencing slow site access due to CPU throttling?
</p>]]></description><guid isPermaLink="false">7583</guid><pubDate>Thu, 06 Aug 2020 22:17:59 +0000</pubDate></item><item><title>2 hosting that I buy separately is different from the IP address?</title><link>https://forums.hawkhost.com/topic/7560-2-hosting-that-i-buy-separately-is-different-from-the-ip-address/</link><description><![CDATA[<p>
	I want to ask, is the 2 hosting that I buy separately at Hawkhost different from the IP address? Is Google aware of this?<br>
	Please answer me soonest.
</p>

<p>
	2 web site: <a href="https://soicau6868.net/" rel="external nofollow">https://soicau6868.net/</a>
</p>

<p>
	                  <span>:</span> <a href="https://betwin2888.com/" rel="external nofollow">https://betwin2888.com/</a>
</p>

<p>
	How to transfer a web to another host?
</p>]]></description><guid isPermaLink="false">7560</guid><pubDate>Tue, 07 Jul 2020 03:31:25 +0000</pubDate></item><item><title>Website on Wix email on Hawk?</title><link>https://forums.hawkhost.com/topic/7553-website-on-wix-email-on-hawk/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	I wonder if this is possible, I have a domain from onlydomains pointed to Wix nameservers, I also have hosting on HawkHost where I can have multiple domains.
</p>

<p>
	I would like to use HH for emails only because this is expensive on Wix, Wix allows changing MX records and generally support having your email hosted somewhere else like G Suite, GoDaddy Email etc.
</p>

<p>
	Would this be achievable with HH? If so what settings should I plug into the MX record on Wix? Or is there some other way I need to move things around?
</p>

<p>
	Thanks.
</p>]]></description><guid isPermaLink="false">7553</guid><pubDate>Thu, 25 Jun 2020 20:54:39 +0000</pubDate></item><item><title>Delete bandwidth log?</title><link>https://forums.hawkhost.com/topic/7540-delete-bandwidth-log/</link><description><![CDATA[<p>
	Hi Everyone,
</p>

<p>
	I deleted some website from my shared hosting, but i still can see the bandwidth status in the Bandwidth section. Is there anyway to delete bandwidth log for one or all website?
</p>

<p><a href="https://forums.hawkhost.com/uploads/monthly_2020_05/Bandwidth.png.8a9ba4026aae39b8a5247a31549b5ad3.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="853" src="https://forums.hawkhost.com/uploads/monthly_2020_05/Bandwidth.thumb.png.6c695eb6637c6f3d00df2f6b190acfe5.png" data-ratio="55.2" width="1000" class="ipsImage ipsImage_thumbnailed" alt="Bandwidth.png"></a></p>]]></description><guid isPermaLink="false">7540</guid><pubDate>Tue, 26 May 2020 12:08:08 +0000</pubDate></item><item><title>PHP Update Required</title><link>https://forums.hawkhost.com/topic/7454-php-update-required/</link><description><![CDATA[<p>
	I hadn't logged into my Wordpress dashboard for one of my sites in a while and noticed the "PHP Update Required". It is running on a very old version: 5.6.
</p>

<p>
	While I know it redirects automatically via CloudLinux, should I still update it manually to a newer version? There is nothing extraordinary about the site, just wondering what hazards I might encounter. I am aware that some extensions are not available in newer versions but I don't know much about PHP and don't want to break anything.
</p>

<p>
	Also, I will be building a new WordPress site shortly, how do I ensure it uses the newest PHP version and is there a way to have it update automatically when a new version is released? Or would this not be a recommended idea?
</p>

<p>
	Any input would be greatly appreciated.
</p>

<p>
	Thanks kindly!
</p>]]></description><guid isPermaLink="false">7454</guid><pubDate>Tue, 10 Mar 2020 17:31:19 +0000</pubDate></item><item><title>WordPress Site Health Status issue since php upgade</title><link>https://forums.hawkhost.com/topic/7457-wordpress-site-health-status-issue-since-php-upgade/</link><description><![CDATA[<p>
	Hi there, I posted previously about issues with which php version I was running and if my solution was viable. Still working on that one. But since then I have notice that the Site Health Status within WordPress dashboard indicates performance problems which have occurred since I changed the php version. I have a clone of my original site before changing the php versions and Site Health Status on that only indicates an issue running an out of date version of php. Anyway, screen shot provided, insights appreciated. Thanks!
</p>
<p><a href="https://forums.hawkhost.com/uploads/monthly_2020_03/1561430513_SiteHealthStatus.png.d250191db25d1f0c90f64482d6541082.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="827" src="https://forums.hawkhost.com/uploads/monthly_2020_03/1561430513_SiteHealthStatus.png.d250191db25d1f0c90f64482d6541082.png" data-ratio="67.66" width="940" class="ipsImage ipsImage_thumbnailed" alt="Site Health Status.png"></a></p>]]></description><guid isPermaLink="false">7457</guid><pubDate>Thu, 12 Mar 2020 19:05:17 +0000</pubDate></item><item><title>SSL with exclamation mark</title><link>https://forums.hawkhost.com/topic/7453-ssl-with-exclamation-mark/</link><description><![CDATA[<p>
	Good day, I have been playing around with SSL to see if it was working on my site and found that while https works, there is a yellow exclamation point.
</p>

<p>
	When I view “more information” and then “view cerificate” everything looks fine.
</p>

<p>
	</p>
<p>Just wondering why this is?</p>


<p>
	Thanks,
</p>

<p>
	Brian<img class="ipsImage ipsImage_thumbnailed" data-fileid="820" data-ratio="14.97" width="334" alt="251958466_SSLnotprivate.png.c2536628d43288b214ef8eb8a16889c0.png" src="https://forums.hawkhost.com/uploads/monthly_2020_03/251958466_SSLnotprivate.png.c2536628d43288b214ef8eb8a16889c0.png"></p>]]></description><guid isPermaLink="false">7453</guid><pubDate>Tue, 03 Mar 2020 20:09:29 +0000</pubDate></item></channel></rss>
