Falcon Latest Topicshttps://forums.hawkhost.com/forum/57-falcon/Falcon Latest TopicsenFile System Maintenance [09/16/2011]https://forums.hawkhost.com/topic/1721-file-system-maintenance-09162011/On Friday September 16th starting at 12am EDT we will be taking the Falcon server down to run a file system check on one of the partitions the operating system is reporting to have issues. This is necessary maintenance as otherwise the problem could result in an unplanned outage and potential data loss if it's a file system check is not done within a reason timeframe. We've set aside a window of 2 hours meaning the window ends at 2am EDT. We estimate the actual file system check will take less than an hour to be completed so the estimated downtime will be around 1 hour.

Date: 09/16/2011

Start time (EDT): 12:00am

End time (EDT): 2:00am

Duration: 2 hours

Estimated Down Time: 60 minutes

]]>1721Wed, 14 Sep 2011 05:29:07 +0000Emergency Power Supply Replacement [08/08/2011]https://forums.hawkhost.com/topic/1663-emergency-power-supply-replacement-08082011/The Falcon server just lost power again due to this we will be performing emergency maintenance. We have strong reason to believe this is due to the power supply and once datacenter technicians confirm that there were no other issues that may have caused the machine to lose power. We will be performing the replacement as soon as possible and there will be about 30 minutes of down time to replace the power supply. When the server is being taken offline we will update this post.

]]>1663Mon, 08 Aug 2011 04:48:58 +0000Server Crash [08/07/2011]https://forums.hawkhost.com/topic/1662-server-crash-08072011/The Falcon server lost power at around 6:35pm EDT upon booting back up is is failing to mount partitions. At this time we're running a fsck on the partitions that will not mount while we investigate what caused the server to lose power.

]]>1662Sun, 07 Aug 2011 22:45:17 +0000PHP 5.2 Upgrade [06/03/2011]https://forums.hawkhost.com/topic/1523-php-52-upgrade-06032011/On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Falcon server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well.

If you have any questions about this maintenance window do not hesitate to contact support.

Date: 06/03/2011

Start time (EDT): 1:00pm

End time (EDT): 11:00pm

Estimated Down Time: None

Duration: 11 hours

]]>1523Wed, 01 Jun 2011 22:45:34 +0000Memory Upgrade [05/25/2011]https://forums.hawkhost.com/topic/1483-memory-upgrade-05252011/On Wednesday May 25th between 1:00am and 4:00am EDT we will be adding additional memory to the Falcon server to improve performance and general system stability. Adding the additional memory will require the machine to be turned off so there will be between 30 and 45 minutes of down time.

If you have any questions regarding this maintenance notice please do not hesitate to contact our systems administration department.

Date: 05/25/2011

Start time (EDT): 1:00am

End time (EDT): 4:00am

Duration: 3 hours

Estimated Down Time: 30 minutes

]]>1483Thu, 19 May 2011 07:01:06 +0000Scheduled Data Center Maintenance [04/25/2011]https://forums.hawkhost.com/topic/1378-scheduled-data-center-maintenance-04252011/There is service impacting network maintenance on Monday April 25th 2011. This is necessary network maintenance and will cause most likely an hour of network downtime due to this. This affects just the Falcon servers which is on the newer fcr02 customer facing router. Here is the notice we received regarding this from the datacenter:

Scheduled Data Center Maintenance - FCR02.WDC01 [04/25/2011]

Date: Monday, April 25, 2011 (04/25/2011)

Start Time: 12:00 AM EDT

End Time: 02:00 AM EDT

Services affected: Public Network

Location: WDC01

Duration: 2 hours

==================================================

Event Summary:

SoftLayer Engineers along with Cisco TAC have identified a faulty component in the FCR02.WDC01 chassis which has prevented the chassis from running in the required redundancy mode. This part is directly integrated into the chassis of the router which will require replacing the entire Cisco 6509-E chassis. Engineers will be required to power down the entire FCR02.WDC01 chassis to perform this replacement. The expected downtime is 1 hour with the maintenance window being scheduled for up to 2 hours.

Start Time: 00:00 EDT

End Time: 02:00 EDT

Expected Duration: 1 Hour

Customer Impact:

During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 1 hour of downtime as the router's chassis is replaced and the router is powered on. Again, this will NOT impact the backend network (private network) for customer servers.

]]>1378Thu, 14 Apr 2011 22:59:24 +0000Kernel Upgrade [04/08/2011]https://forums.hawkhost.com/topic/1335-kernel-upgrade-04082011/We'll be performing a kernel upgrade on on Friday April 8th between 11PM-2AM EDT. While we use KSplice to keep our kernels up-to-date for critical bugs and security fixes it doesn't pull in new features from the upstream kernel. As a result we perform semi-annual kernel updates to keep everything up-to-date and in-line with upstream.

Date: 04/08/2011

Start time (EDT): 11:00pm

End time (EDT): 2:00AM

Duration: 1 hour

Estimated Down Time: 10 minutes

]]>1335Mon, 04 Apr 2011 17:53:52 +0000