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  3. On so many websites, for reasons that I cannot fathom, text is presented on a white background, using a gray - sometimes very light gray - font. The middle line above is the default (and it appears only) color on this forum, which isn't too bad, but isn't great either. I have seen many sites which use fonts akin to the top one - light gray. My question is ... WHY? ... The poor contrast with a white background is just hard to read. What's wrong with good old stands-out-from-white-background black? If anyone can enlighten me on what the merits of light-colored text on light-colored background are, I would be ever so grateful.
  4. tgonhawk1

    Very happy so far

    I've been with Hawkhost for 3 1/2 years and find that almost everything is outstanding. Uptime - approaches 100% Speed - pages load quickly, and are the latest version, including right after an update. Price - as far as I'm concerned it's a real bargain Support - sometimes the Level 1 responses might as well be from bots, but problems are rarely very serious and are usually resolved in a fairly short time, even when they are bugs in software from a vendor.
  5. Last week
  6. LocalSeoDigital

    Very happy so far

    As small local seo provider in my country , I also manage some hawkhost hosting for 5 seo client for 3 year, they use hawkhost on shared hosting , never down and always up.
  7. tgonhawk1

    Server migration - a couple of glitches

    Replying to Brian's points: 1) ftp needing Passive - I will write up a ticket for you (that is now done). 2) Agree - ssh fingerprint change was ok - just seemed a bit worrisome at first, then I remembered about the migration 3) Not a big deal - lots of easy ways to learn the new IP.
  8. Brian

    Server migration - a couple of glitches

    Glad to hear the migration went off without any major issues! The new cloud environment you're in is a huge upgrade compared to the baremetal setup from before. As for your concerns: That one I do not have an answer for. Would you mind submitting a ticket while referencing this thread and ask for it to be escalated and assign to Brian (me)? I'll work with our guys from there to get an answer / more details from your side. This is completely normal and to be expected. In fact this is a good sign! In your SSH client I assume you use either your domain name or the server name dalXXX.hawkhost.com (old server) as the hostname to connect. Since both your domain and the old servers hostname are pointed to the new server IP it means you're connecting to a new machine entirely, but locally (on your computer / in your SSH client) it has the fingerprint for the old server. It prompted you when connecting because it detected this change and was warning you "Hey, someone may be trying to impersonate the server you're connecting to, are you sure this is safe?". This is known as a man-in-the-middle attack. You won't be prompted again now since you've accepted the new machines fingerprint. Completely fair point. Long and short of it this is due to how the migrations work, primarily because not every client in a shared server is on the same IP, so we're not able to send your shared IP in that template so we have to be generic. Not ideal, I completely get that, but it's the most efficient way to communicate with every client regardless of their individual setup (shared IP, dedicated IP, etc.).
  9. A week ago I got an email saying, in part, ... > Beginning Wednesday February 13th we will be starting the migration of the dal0XX.hawkhost.com server > which your account NameOfMyDomain.tld resides on to our new cloud based dal2XX.hawkhost.com system. > As a result of this migration we will be changing IP addresses on all accounts. > If you are currently using our nameservers (ns1.hawkhost.com / ns2.hawkhost.com) > * * * * you don't have to do anything * * * * and will have no downtime. The migration did happen, and went smoothly. I was not aware of any DNS-caused downtime, as was promised. However, ... I did have to take a couple of corrective measures for things that came up: FTP commands, which previously worked, stopped working. I now needed to specify Passive mode, which wasn't the case before. The change of IP address caused Putty to hiccup, saying "wrong (something or other) in cache" because that had changed. Both of these were very minor issues, but until I remembered about the server migration, I was wondering why things that had been working very nicely now were not. I am posting this just to give anyone else who might encounter these or similar problems a heads up. One other even more minor gripe: The first email said: " IP change which we will provide upon completion of the migration. " The second email said: "New IP Address: Refer to the 'Server Information' link inside cPanel" Which was not quite what I was expecting there.
  10. Earlier
  11. tgonhawk1

    What is my subdomain path?

    In my experience, in both the old and new styles, the domainname.tld (mysite.com in the example) is NOT appended. Whether residing under either /home/username/public_html or just /home/username/, the folder name is just the simple subdomain name (forum in the example), and not the fully qualified name (forum.mysite.com in the example). In other contexts (logs, ftp, and perhaps others), the fully qualified subdomain name IS used.
  12. Tony

    What is my subdomain path?

    If you navigate to subdomains in cPanel it should show you the document root of the subdomain there. It's most likely /home/username/public_html/forum.mysite.com if you created the subdomain a long time ago. Only for new subdomains/add-on domains does cPanel put them below the public_html folder.
  13. Mushmellow

    What is my subdomain path?

    I cureently have my sub domain forum.mysite.com aand I'm going to convert my site to another forum software. I need the path to my sub domain. I thought it was /home/myuser/forum.mysite.com but it's not. Anyone know what it might be? Or how can I find it?
  14. Article about easy-peasy hacking of other hosts which allowed taking over user accounts. (Wel,l easy-peasy if you really know the nitty gritty ... but there are such people.) I'm confident Hawkhost has better practices than that, but ... I thought I'd bring those vulnerabilities to notice just in case a little pre-emptive action might be in order.
  15. Tony

    Imunify360

    Imunify360 is designed to stop malicious requests and unless the IP has been associated with malicious activity they should never see any prompt. The other cause could be you're triggering mod_security rules which can be disabled via Mod Security in cPanel. If you are really insistent on having absolutely no web application firewall protection you can open a ticket and our team can disable it just for your domain.
  16. felane

    Imunify360

    please delete this software >>> protected by Imunify360 ... it's very annoying my visitor go down, Imunify360 very bad ..... my site traffic drop
  17. I have lots of .eml Files, I have a need for moving up my entire EML Files into MBOX. But the problem here is, they are many and I have to change them in less time. So, please if you have any solution to move emails from EML to MBOX, immediately inform me.
  18. rgdot

    PHP versions

    Thanks Tony
  19. Tony

    Question about Hawk host

    We support the ability to have random seek of MP4/H264/F4V files which would allow you to stream the video file. You could then use the video tag to actually display it. If you're looking for a software package to manage the video's you could use Wordpress or any other third party PHP application. We also offer Softaculous which has many free open source applications which I'm sure one of them may work. This would be dependent on the speed of your internet connection.
  20. Tony

    PHP versions

    It's unfortunately wrong the MultiPHP system is made by cPanel and it's just not as smart. It always displays the current version as what we set the default version globally which right now is PHP 5.6. I suspect this is due to the fact all your add-on domains are in your public_html folder meaning they'd inherit their parent folders PHP version. You could either change the document root of all your add-on domains to be below your public_html folder or you'd need to set the PHP version of every add-on domain in the the MultiPHP manager as well.
  21. henry9x9

    Question about Hawk host

    Hi I have decided to sign up to the Hawk Host standard package but have a question. Do they have software in the package which will allow me to upload video files to stream them on my website? Also typically how long will it take to upload the file onto my site? I won't be streaming alot of videos. Just one per week for a few days, then I will transfer them to a different place.
  22. rgdot

    PHP versions

    In cpanel choosing Select PHP Version says that current PHP version is 5.3 and when I upload a PHP info file I get the same, but when going into MultiPHP Manager it says system PHP Version is PHP 5.6 (ea-php56) and all the domains in list show as 5.6 inherited. -I am assuming MultiPHP Manager is wrong? Almost separate question: -In MultiPHP Manager if I choose the main domain to change its PHP version it lists that all addon domains will be affected by the change too. What is the best way to only change PHP version of main domain?
  23. It's a week before Christmas, And I want you to hear, Your service is great, And has been all year. The servers do run Quite dependably, The websites stay up, That's how it should be. On Tony! on Brian! and on Cody, too! A message to all three of you. You've got yourselves an excellent team, Keep up the good work, in Twenty Nineteen!
  24. Tony

    Node js application: View stdout logs

    The stdout/stderr logs should be written in the project root of the Node.js application. This is also true of our Ruby and Python application systems. If it's not doing that it might be worth opening a ticket and asking it to be escalated as it might be a web server bug specific to Node.js
  25. Hi, I setup a working Node.js web application in cPanel. My question is how do I view stdout/stderr logs from nodejs application (which logged using console.log())?
  26. Tony

    The hosting issue is locked

    As we explained in the ticket your account was unfortunately found sending spam and as you had requested our team provided you with a backup of your account.
  27. hatgiongtihon

    The hosting issue is locked

    Today I wake up to see my hosting is locked with domain name hatgiongtihon.net has locked the hosting does not work anymore with the email subject: TOS / AUP Violation SPAM I really do not know how to resolve, while the link log pancel panel disabled again. May the community help me with this
  28. My understanding is our team identified your issue and resolved it. What I suspect is someone from your side switched your website to use the Securi service but then forgot that SpamExperts was setup on the account. As a result the destination where SpamExperts was told to deliver email was incorrect. Now that this is fixed it be wise to keep SpamExperts enabled as I bet it was filtering out a large amount of spam for you and you had no idea as it was just doing a great job. What I assumed was going on based on the information you gave in this thread is you were forwarding email to Yahoo and they were deferring it (pretty common problem people have). Not that your email was bouncing due to an incorrect destination setting on SpamExperts. My apologies but when investigating an issue without being able to lookup a users account info one can only go based on the information provided here.
  29. I sent an email to epzinfo@etapizeta.org successfully, and got a reply. (from jsb#########@gmail.com). It looks like you're making progress here, since at least some mail is reaching your email address.
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