Tony Posted June 13, 2010 Report Share Posted June 13, 2010 We believe there could be a problem with the public network of the Mustang server. We've seen two small outages in the past 48 hours on the public network of this server for no apparent reason when looking at the server itself. We're seeing disregarded packets at the switch level which suggests there could be a problem causing not only network problems but potentially intermittent packet loss. We're working on tracking this down which could mean small periods of increased latency and or down time while we attempt to find the actual cause. We're sorry about any inconvenience this may cause. Link to comment Share on other sites More sharing options...
Tony Posted June 13, 2010 Author Report Share Posted June 13, 2010 The server is now running on a 1gbit port to see if it's a problem with memory allocation for this specific machine which increasing the port speed will give it more memory on the switch. This seems highly unlikely to be the cause though as we have machines sending much more data and many more packets on other switches without issue. This is just part of troubleshooting the problem though to track down the cause. If this fails to resolve the issue then the next step will be to switch the ethernet cable in case it has gone bad. Link to comment Share on other sites More sharing options...
Tony Posted June 14, 2010 Author Report Share Posted June 14, 2010 Switching the port speed has not stopped the errors from being produced. We're now going to attempt to replace the network cable in hopes that it is in fact the cause of the issues. We will do this tonight between 11:00PM and 12:00AM CDT. There is a 1 hour window but most likely will be 30 minutes to handle everything. During the switch there will be several points of connection resets as we test the cable and switch it over to the server. Link to comment Share on other sites More sharing options...
Tony Posted June 14, 2010 Author Report Share Posted June 14, 2010 The network cable has been replaced we're going to continue to monitor the switch for errors in hopes that they have stopped. We'll update the ticket once we have further information. Link to comment Share on other sites More sharing options...
Tony Posted June 15, 2010 Author Report Share Posted June 15, 2010 This issue should now be fixed. Link to comment Share on other sites More sharing options...
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