Vu Cong Thuc Posted July 30, 2016 Report Share Posted July 30, 2016 Hello ! I have put a hosting on 07/07/2016 day but due to the delay of the Haukhost should have canceled orders. So Haukhost party has said it will refund to me in 7-14 days, but so far has 23 days, but I have not received a refund. Inside you also say is "refunded" but did not give me any information or bill payment, refund certificates. I am very skeptical about the working style of Haukhost have professional or not? Thank you. Thuc Vu Quote Link to comment Share on other sites More sharing options...
Brian Posted July 31, 2016 Report Share Posted July 31, 2016 As mentioned in the ticket you posted your refund was processed on our side already. You should contact your bank/card issuer for more details about the status of the refund as it's out of our control at this point. If you need more details about the refund please update your ticket but I can assure you we have no interest in misleading you about the status of us processing your refund. Quote Link to comment Share on other sites More sharing options...
Vu Cong Thuc Posted August 1, 2016 Author Report Share Posted August 1, 2016 Would you please provide me information about my refund to the bank provides. Currently banks are required to repay your papers to check. If you said is beyond your control, then please send me code or refund transactions through the bank so that I checked. Thank you. Quote Link to comment Share on other sites More sharing options...
Brian Posted August 2, 2016 Report Share Posted August 2, 2016 Please request this information in your open ticket with our helpdesk team. This is not information we would publicly post on a forum that other visitors could read. Quote Link to comment Share on other sites More sharing options...
Vu Cong Thuc Posted August 3, 2016 Author Report Share Posted August 3, 2016 Ok Thanks You Brian Quote Link to comment Share on other sites More sharing options...
Brian Posted August 3, 2016 Report Share Posted August 3, 2016 Of course Quote Link to comment Share on other sites More sharing options...
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