gregowbr Posted October 25, 2015 Report Share Posted October 25, 2015 I'm trying to connect remotely to my MySQL Server as I used to do in my previous other company's Shared Hosting, I added my IP into the "MySQL Remote" section, I'm using the server's IP to connect, adding my username and password, but it says: "MySQL Error Number 2003, Can't connect to MySQL Server on 'SERVER_IP' " I'm using the IP, I got from the left side of the Control Panel, also I tried using my domain as the hostname (even though it points to the same IP) and same thing happened. I don't think I'm doing anything wrong, I used to do the same procedures in the last Shared Hosting company and it worked just fine. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Brian Posted October 26, 2015 Report Share Posted October 26, 2015 For remote MySQL connections our support team will need to whitelist the IP(s) you're connecting from through our firewall. Please submit a ticket at https://support.hawkhost.comwith a list of the hostnames/IPs you need to connect from and we'll get those whitelisted for you accordingly. Thank you! :) Quote Link to comment Share on other sites More sharing options...
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