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shershah

Why do i get this error?

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Hi,

i recently used somme kinda platforum system on my host. I used my mysql information correctly and added my server ip to the remote mysql section.
But the installation could not procceed of my platforum. I get this error:

Could not connect to the mysql database: Host ams002.hawkhost.com is not allowed to connect to this MySQL server

Anyone knows how to fix this error? Thanks for youre response, would be appriciated.

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We block all remote connections to MySQL on our servers by default to protect them from the increasing number of attacks against MySQL.  If you contact our support team and provide them with the IP you're connecting from they can white list it.

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