Vekru Posted August 3, 2013 Report Share Posted August 3, 2013 I'm trying to renew my domain and it expires tomorrow. I logged on to renew it but it isn't letting me, just says it's cancelled. What to do? uttebyAlbuple 1 Quote Link to comment Share on other sites More sharing options...
Tony Posted August 3, 2013 Report Share Posted August 3, 2013 If it is showing as canceled I'm guessing you never finished signing up with it under that email account. I'm guessing you signed up again under a different alternative email account and it has the domain registration and is currently set to active. Quote Link to comment Share on other sites More sharing options...
Vekru Posted August 4, 2013 Author Report Share Posted August 4, 2013 If it is showing as canceled I'm guessing you never finished signing up with it under that email account. I'm guessing you signed up again under a different alternative email account and it has the domain registration and is currently set to active. Could you PM me the email currently registered to the domain? Quote Link to comment Share on other sites More sharing options...
Tony Posted August 4, 2013 Report Share Posted August 4, 2013 Could you PM me the email currently registered to the domain?We'd be unable to reveal information about other accounts including email address. You're best to email billing and you'll need to provide either the paypal transaction id or if you paid by credit card the last 4 digits of the card used. Quote Link to comment Share on other sites More sharing options...
Vekru Posted August 4, 2013 Author Report Share Posted August 4, 2013 All right, I'll just wait out the few days until it expires. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
Garry Posted August 5, 2013 Report Share Posted August 5, 2013 If you hoping to renew it after the expire date, that won't happen. As it goes into a set time where it is in limbo, think it 60 days, before it is dropped and available to be re-registered. Quote Link to comment Share on other sites More sharing options...
Brian Posted August 5, 2013 Report Share Posted August 5, 2013 If you hoping to renew it after the expire date, that won't happen. As it goes into a set time where it is in limbo, think it 60 days, before it is dropped and available to be re-registered. This is correct. You can always do a domain redemption during that 60 day period but it is significantly more costly to do so as opposed to just renewing the domain before it expires. Quote Link to comment Share on other sites More sharing options...
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