Smokey Posted March 1, 2013 Report Share Posted March 1, 2013 Hi, you guys disabeld my account due to 'spam' from one of my domains? I was absolutely unaware of this and I feel my account may have ben compromised. Please help me in addresing this issue. My domain is revillution.com. raixroorund, Appawlclopy and PirlWerbtit 3 Quote Link to comment Share on other sites More sharing options...
Brian Posted March 1, 2013 Report Share Posted March 1, 2013 An abuse ticket was opened on your account for this so I ask you please follow up there. Abuse issues need to be handled via ticket and it isn't something we can address via the forums. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 21, 2013 Report Share Posted April 21, 2013 me too facing the same problem. Are you trying to hide something and disable my account for no reason? Quote Link to comment Share on other sites More sharing options...
Tony Posted April 21, 2013 Report Share Posted April 21, 2013 me too facing the same problem. Are you trying to hide something and disable my account for no reason? We notify the account contact when we disable an account. The typical reasons would be compromised account performing malicious activity, phishing activity or large amounts of spam originating from the account. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 I did get a lot of spam comments and I am using Wordpress. What should I do now to get back my account? Quote Link to comment Share on other sites More sharing options...
Tony Posted April 22, 2013 Report Share Posted April 22, 2013 I did get a lot of spam comments and I am using Wordpress. What should I do now to get back my account? If you had read the complaint you would note many of your email accounts on your account were caught sending spam and thus your account was disabled. This should not come as a surprise when your accounts were attempting to send tens of thousands of spam messages every hour. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 I did not do anything with my account and I don't know what you are saying. If you say numerous email account, can you tell me which email account. I know on Hawkhost, I have an email account and it is [email protected] Quote Link to comment Share on other sites More sharing options...
Tony Posted April 22, 2013 Report Share Posted April 22, 2013 I did not do anything with my account and I don't know what you are saying. If you say numerous email account, can you tell me which email account. I know on Hawkhost, I have an email account and it is [email protected] You had over 2000 email accounts created in cPanel. A large amount of them were sending various types of spam. If you want any assistance on this you need to reply to the ticket. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 It appears that you have mistakenly disable my account. You should track the IP of the person who did this. I did not login into my cpanel for a long time and did not even know about it. Just found out I could not even login into my cpanel. Someone had stolen my cpanel password and login and created so many email accounts. I did not even know about that until today! I had replied via the ticket. They always say that Hawkhost is a cheap hosting and no good cause hackers can easily hack. I had been hacked so many times when I was using Hawkhost and not finally my account is disabled???? I wonder what they say is true. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 I think Hawkhost is hacked. The guy above was reported as abuse, same as me, while I did not know it. It must have been around the same time and I did not know that my cpanel password was hacked until today because i never login. How dangerous? Please take note of this issue and resolved this. I had replied to the ticket. Please reply. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 Someone had gained entrance into my cpanel, and changed the password. Now, I cannot login anymore. Please ban the user who is trying to gain entrance into my cpanel and change the password and email it to me. Quote Link to comment Share on other sites More sharing options...
Brian Posted April 22, 2013 Report Share Posted April 22, 2013 As mentioned in other threads this issue has been addressed via support ticket. For anyone reading this in the future, should your account be suspended/disabled for any means, *please* rely on our ticket system (https://support.hawkhost.com) for a resolution. While we monitor our forums regularly it is not a means to resolve account suspension/abuse issues. Thank you. Quote Link to comment Share on other sites More sharing options...
biblestudyoutlines Posted April 22, 2013 Report Share Posted April 22, 2013 I had replied and you did not reply yet you say you reply to the ticket. Please reply to the ticket. Quote Link to comment Share on other sites More sharing options...
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