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Brian

Login Sharing Between Support and Client Area

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We're happy to say that we now fully support login sharing between your client area (https://my.hawkhost.com/clientarea.php) and your helpdesk account (https://support.hawkhost.com). What this means is you'll now be able to use the same credentials to login to both areas, whereas before each had a separate login/account.

Any new users who register with us will automatically have their logins shared. Existing users may need to issue a password reset via their client area at https://my.hawkhost.com/pwreset.php -- once reset, your login should be shared between the helpdesk and client area.

Should you run into issues please contact our support department at https://support.hawkhost.com :)

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