Cody R. Posted February 28, 2012 Report Share Posted February 28, 2012 From the data center -- At approximately 14:11 UTC on 28-FEB-2012 the Network Operations Center detected service issues with frontend customer router fcr01.sjc01 and at 14:12 UTC the router's secondary management module crashed, taking the secondary chassis offline. All customer servers behind fcr01.sjc01 experienced a brief traffic disruption as the primary chassis took over. Servers behind aggregate switches fas01.sr01.sjc01, fas02.sr01.sjc01, fas10.sr01.sjc01, and fcs71.sr01.sjc01 experienced an extended traffic disruption due to software-related port channeling troubles resulting from the crash. By 14:57 UTC, network engineers completed the restoration of public connectivity to all remaining customers. We have opened a case with the router's manufacture to assist in determining the root cause of the issue. -- Link to comment Share on other sites More sharing options...
Cody R. Posted February 28, 2012 Author Report Share Posted February 28, 2012 Everything is back online, we'll be posting more information shortly. Link to comment Share on other sites More sharing options...
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