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Brian

Network Maintenance [06/17/2011]

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Date: Friday, June 17, 2011 (06/17/2011)

Start Time: 12:00 AM CDT

End Time: 05:00 AM CDT

Services affected: Public and Private Networks

Location: DAL01

Duration: 5 hours

Event Summary:

Datacenter Engineers will be conducting maintenance on the aggregate switches on the DAL01 network. During this maintenance window, Engineers will be upgrading the firmware on these devices to increase security and stability.

Start Time: 12:00AM CDT (6/17/2011)

End Time: 05:00AM CDT (6/17/2011)

Expected Duration: 5 hours

Customer Impact:

During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will also experience a complete loss of connectivity. While the upgrade duration is scheduled for 4 hours, we only expect around 10 minutes of downtime per device for reboots and route re convergence.

This will affect the following Hawk Host servers in Dallas TX:

Raptor

Lightning

Saturn

Mercury

Gladiator

Hornet

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