Administrator Posted February 22, 2011 Report Share Posted February 22, 2011 hi guys my names squid, i nee help with ftp. its my first time. whenever i try connecting it shows Status: Connecting to blahblah(mydomainname).com... Response: fzSftp started Command: open "[email protected]" 22 Error: ssh_init: Host does not exist Error: Could not connect to server what am i doing wrong, ifollowed the instructions from the knowledge base thanks Quote Link to comment Share on other sites More sharing options...
Cody R. Posted February 22, 2011 Report Share Posted February 22, 2011 hi guys my names squid, i nee help with ftp. its my first time. whenever i try connecting it shows Status: Connecting to blahblah(mydomainname).com... Response: fzSftp started Command: open "[email protected]" 22 Error: ssh_init: Host does not exist Error: Could not connect to server what am i doing wrong, ifollowed the instructions from the knowledge base thanks It looks like the domain might not be resolving yet - try to use the server name instead for the time being (should be listed in the welcome e-mail). Quote Link to comment Share on other sites More sharing options...
Administrator Posted February 22, 2011 Author Report Share Posted February 22, 2011 ummm its still not working for me i tried what u suggested it didnt work, tried my thing again today and this Command: open "[email protected]" 22 Command: Trust new Hostkey: Once Command: Pass: ***** Error: Authentication failed. Error: Critical error Error: Could not connect to server Quote Link to comment Share on other sites More sharing options...
Brian Posted February 23, 2011 Report Share Posted February 23, 2011 Command: open "[email protected]" 22 When you say email.com are you using your actual email address as the user name? The username for FTP is the same as your cPanel login, at least for the main account. If you did create a second account with that username then that would be valid. From what you've pasted that is my only guess that it's a username / password authentication error. If you contact our support desk (https://support.hawkhost.com) and provide us with the exact hostname, username and password you're using to connect we can attempt to replicate the issues ourselves + look into why it isn't working. Quote Link to comment Share on other sites More sharing options...
Administrator Posted February 24, 2011 Author Report Share Posted February 24, 2011 ya i use my email to sign into the c panel. isnt that how it is for everyone ? Quote Link to comment Share on other sites More sharing options...
Brian Posted February 24, 2011 Report Share Posted February 24, 2011 The only thing you should be using your email address as the username for is our helpdesk at https://support.hawkhost.com and our client area at https://my.hawkhost.com/clientarea.php. When logging into cPanel (http://yourdomain.com/cpanel or http://yourdomain.com:2082) the username would have been provided to your in your new account information email, and it's usually a variation of the first letters of your accounts primary domain name. That is what you should be using as the username for logging into FTP, and not your email address. Quote Link to comment Share on other sites More sharing options...
Administrator Posted February 24, 2011 Author Report Share Posted February 24, 2011 ok im an idiot i figured it out was in the welcome email thx guys Quote Link to comment Share on other sites More sharing options...
rawalprashant Posted September 3, 2011 Report Share Posted September 3, 2011 i think you have add a wrong entry or try this http://filezilla-project.org/ Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.