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Everything posted by tgonhawk1

  1. tgonhawk1

    How is Cloud Hosting different from a VPS?

    Very informative answer- thank you. I would suggest rewriting, adding to, or linking to the above from the blog post, as this clarifies things a great deal.
  2. A new blog post announces Cloud Hosting, which I presume is different from the other services. That you can specify an operating system choice suggests it is very much like, if not the same as, a VPS. How is it different from ... well I guess all the other services while we're at it?
  3. tgonhawk1

    When do you backup your website?

    Can you elaborate on that a little? Does that mean "the backups exist, but there might be a delay in using them" OR, more ominously "sometimes the backup process fails and there are no backups for a certain time in the past" ? If there are daily backups kept for 7 days, then there should be 7 fairly recent backups, and it would seem that no matter what, even if there is some problem, some of them should always be available. That may not be good enough for some, but it is better than nothing in any case!
  4. tgonhawk1

    Couple of small Client area questions

    Would there be a way to hide them in the Client Area display? Something like "show only active services" option perhaps. They could remain on the books without bothering someone who just wants to ignore them. ADDITIONAL INFO: I see that in the client area, you can sort the services by "Status". That means you could put the Active ones at the top and dead ones at the bottom, a little more "out of the way".
  5. tgonhawk1

    Couple of small Client area questions

    If you don't mind paying a little ahead of time, you can do this already. Using the "Add Funds" feature in the Client Area you can determine your anticipated charges and send it all in at once, regardless of the expiration dates. I have two separate services and so I just send in one combined payment before the earlier one comes due, and it takes care of the second one a few weeks later.. There are still separate invoices, though. However, that is non-refundable (as I understand it) and you'd be making payments in advance, so you'd want to be sure you were going to renew before doing that.
  6. tgonhawk1

    Business Email - Google Suit?

    You can associate multiple email addresses with your Gmail account, and choose which one is used for each outgoing message. It will send your messages directly to the recipients (not via Hawkhost). That is all handled within Gmail, and this Google search result (or some variation of it) will give you lots of articles describing all the various aspects of using that Gmail feature.
  7. tgonhawk1

    Merry Christmas Hawkhost!

    For my site, the DC → NY move went very smoothly and quickly, and such is what I've come to expect here, as my sites cruise along with only a rare, and very minor, hiccup now and then. I hope you have had a successful year and continue so in the future. Tony, Brian, and the rest of you are doing a great job, keep up the good work!
  8. In mid-December, the US Federal Communications Commission will hold a critical vote about the rules for Net Neutrality - about whether ISPs (like Comcast, AT&T, and the like) will be able to divide the internet into "fast" and "slow" lanes, or even censor sites they don't like altogether. These companies are madly trying to acquire content of their own (Comcast owns NBC, AT&T is trying to merge with Time Warner to get hold of all its cable channels). Think they don't want to favor their OWN content over everyone else's? ... Think again. This is big threat to the type of small, independent sites hosted by Hawkhost, such as blogs and small businesses. That in turn threatens the business of Hawkhost and other hosts of small sites, business at its core. If small sites are relegated to the slow lane, or cut off entirely, there won't be as much reason to have them in the first place. Everyone: join the battle to save the free internet which we all have grown to rely on: - call your Congressman and the FCC now! Hawkhost: put notice about this in your blog and Twitter feeds.
  9. > Setup a page for monitoring To minimize any performance hit, you can have a special page anywhere in your site which is of minimal size. 0 size might cause some problems, but anything else should work ok. Or, if you already have a very small page (or even a small image), you could use that. An advantage of that is that if you are doing any sort of accesslog viewing or analysis you can ignore fetches of the monitoring page so you are only looking at "real" traffic.
  10. tgonhawk1


    Thanks - that worked.
  11. tgonhawk1


    Do I have to do anything special to make use of this? Can I just redirect pages via htacess from http to https without doing any other steps? UPDATE: When I try to access my site using Firefox says this: Your connection is not secure The owner of has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Learn more… (link to Mozilla explanatory site) Report errors like this to help Mozilla identify and block malicious sites uses an invalid security certificate. The certificate is only valid for Error code: SSL_ERROR_BAD_CERT_DOMAIN
  12. tgonhawk1

    Completely satisfied with Hawkhost

    Six-monthly update: Everything still A-OK. There have a been a few short periods of downtime, amounting to about 1 1/2 hours in the last 4 months. That is 99.955% uptime. Keep it up guys - I will be renewing for another year!
  13. I have two websites, which had been hosted at Hostgator starting in 2006 and 2012. For most of that time, everything there was fine. The second one launched right around the time of the (disastrous - for customers) EIG buyout, but at that time I had never heard of EIG and knew nothing about the buyout. For a while after that, things continued okay, as the old infrastructure remained in place. Eventually, I was "upgraded" to the EIG data center, and both the support and performance started to suffer. There were several big outages, and quite often database operations would fail, reflecting overloaded servers. In June, 2015 I decided enough was enough and, after reading some of the comments on Webhostingtalk, went with a fantastic deal on Stablehost. Surely, the support there was much better, but there were some issues that just never quite got resolved. In July, 2015, I decided to give Hawkhost a try with the other site. Things went well with that and in August, I moved the first one over as well. Six months later, I could not be more pleased with that decision. Hawkhost's Shared Hosting and service is about as close to perfect as is possible. Uptime: between the two sites, there has been maybe 20 or 30 minutes of downtime in the course of these six months. Speed: pages load very quickly and there is no annoying cache getting in the way of seeing recent updates. Database-query-based responses are incredibly fast. Support: responses are prompt, and usually solve the problem quickly. In fact, there have not been more than a few minor issues. On occasion it does take a little convincing that a problem is not in my code, but in the server software. One case was especially impressive: I came across a problem with Server Side includes, which proved to be a Litespeed bug. Incredibly, this was reported and fixed within FOUR DAYS (including a weekend). It might have taken Hostgator much longer than that just to issue a canned "not our problem" response, never mind reporting it to the vendor and getting it fixed (at all). Price: doesn't match the WHT special price I got at Stablehost, but is way, way lower than Hostgator's now overpriced inferior product. Overall, on all those important criteria: Uptime, Performance, Support, and Price, Hawkhost deserves an "A" or "A+" or 4- or 5- stars. Keep up the good work and high standards!
  14. tgonhawk1

    More good news from Hawkhost

    Posts to the Hawkhost blog are kind of sporadic, but it seems they almost always bear good news of one kind or another. This recent post for June is no exception, announcing lots of enhancements to the service (hopefully without breaking anything). Within an hour of reading it, I was able to make good use of one of the features mentioned! Keep up the great work guys - you have a great service and it just keeps getting better.
  15. A dedicated server is a whole server just for you. A VPS is similar, but you are sharing the physical server with other Virtual servers. In either case, what you get is: - a certain amount of memory - a share of the physcial CPU - an operating system and that's about it. After that it's up to you to install the software you want or need, and administer and run that server. I think you'll find the descriptions of VPS offerings of other providers similar to those at Hawkhost. Shared and reseller hosting comes with lots of software to run a website (Lightspeed, cPanel, mail software, etc.). A VPS can do that, but the software isn't there for you, unless you request or install it. A VPS can also just be file server, or something else, too.
  16. tgonhawk1

    Domain Forwarding

    With your domain registrar (whether that is Hawkhost or someone else) set up the nameservers to be the ones Hawkhost provided for your main domain. Then in your Cpanel, use "Domain Aliases" to add the other domains, and point their document root to public_html (or if you wish, another folder). That's all there is to it.
  17. tgonhawk1

    Add preview function to Ticket System (and forum)

    This evening, I was adding an update to a ticket, and I noticed what appeared to be a new editor including a Preview function. I thought, oh great! they did it! but alas my hopes were dashed as it didn't quite work as expected. Specifically, I selected some text, and clicked the "I" button (for italics), which added _'s before and after the text. And when I clicked Preview, sure enough, that text was in italics. Then I clicked "Submit", and when the update showed up, ... no italics, but there were the _'s around the 'italicized' text. Let me try doing italics here and see if it works (there is no preview button, so I'll just let fly)? Is this text in italics ... or not? (It does show up in italics during the edit. (this part is back to regular))
  18. When writing a ticket or a forum post, it would be useful to have a preview function available so that you could see how what wrote will turn out. It doesn't always look exactly like what you typed, and that could make a difference in some cases. It's also easier to proof-read a post for mistakes if it's in a different format from what was typed. Recent example: I wrote a ticket about SSI problems, and for examples I put some of those commands in the ticket ... but since they are actually HTML comments, they disappear when the ticket is displayed.
  19. tgonhawk1

    Completely satisfied with Hawkhost

    It's now a year since my original post here, and I am updating it to say the good ship HawkHost is still sailing along smoothly. Recently, I recommended HawkHost to a friend of mine, and he set up a website which has been working fine, too. I have two myself, and the three of them are all in different data centers (Washington, Dallas, and LA), meaning that the service is uniformly of high quality across all three. The only problems I have had in recent months were a few brief outages, totalling a most a few hours in the course of a year. Keep up the good work guys!
  20. My 2 cents' worth is this: The Knowledge Base here is very thinly populated, it's one area where Hawkhost is lacking. However ... if you Google search your question or topic, since this is a pretty standard Cpanel setup, you can usually find your answer. Often it will be in the knowledge base articles of some other host, many of which have better documentation, allowing for some slight stylistic differences among hosts (and some substantive ones, too). But usually the answers can be found. But having said that, the hosting itself - and the support - here is top notch and, as Brian said, once you've climbed the learning curve, you're in good hands with Hawkhost.
  21. tgonhawk1

    Why does creating a subdomain take so long?

    Thank you for that comprehensive, thorough response.
  22. This is just sort of a generic question, and not so much a problem, so I didn't want to open a ticket, and others might be interested in the answer. Whenever I either create a subdomain such as or delete one, I fill out the form and click the do-it button ... and then wait. The browser sits there saying "Connecting ...." for something like 3+ minutes, and then comes back with the "Subdomain created" message. It seems like all you'd need to do is update a couple of entries in the "subdomain directory", or whatever there is, nothing that would take that amount of time. Is it more complicated than that? Thanks for answering this curiosity question.
  23. While that approach can serve for most purposes, it has at least one shortcoming: Certain hyperlinks within the site won't work. These are of the form [a href="/somepath/somepage.html"] I have used square brackets [ ] to avoid it being recognized as HTML here (and not appearing). To get around that problem, you can make all your links relative, [a href=../../somepath/somepage.html] but you may not want to do that. Another possibility is this: in the HOSTS file for your own computer add an entry like this: (tab) Where you put the actual IP address and domain name. Then for you, and you alone, when you access it will take you to your still-in-development website. When you then go live and have your DNS point to the site, you can remove that line from HOSTS.
  24. tgonhawk1

    Feature Request for Spam Experts

    I know Spam Experts is 3rd Party Software, but maybe you can pass this along to them. It's a small enhancement to make it a little more convenient to use. See the attached image. The upper circle shows the Select-All/Deselect-All buttons. My suggestion is to put a SECOND SET of those where the lower, empty circle is. Reason: when there is a long list of messages, to reach the bottom where the Action selector is, you need to scroll and the upper Select-All button scrolls off the screen. If you forgot to click it before doing the scrolling and you want to use it, you have to scroll back up, and then back down to perform the Action. If there was a second set near the bottom, that wouldn't be necessary. Needless to say, this is not a big deal, but it's a small enhancement that would make deleting your spam messages easier and more convenient when you don't want to use the "Empty Quarantine" function for whatever reason.
  25. tgonhawk1

    So fed up with Hawk Host after less than one day

    Adding to Brian's post above: In his screen snapshot he has highlighted, in red outline, "Management". Directly about that highlight is "Change password", whereby you can set the cPanel password, without knowing the old one, and three lines below Management is "Login to Cpanel", which does just that, also without requiring the password.