forbesj

Technical support has been great..so far... Can say much for Sales Support. *steps up on soap box* Trying to upgrade and renew my account at the same - 1 credit card charge..... Not been an easy task... Especially since I am trying to take advantage of the current 30% discount.... Guess I will just have to complete the upgrade... and see what happens come renewal time, if the 'client portal' will let me renew!!! Gotta love how Sales is a LOW priority item in the ticketing system Department: Sales Priority: Low And still sends me courtesy reminders that I have not responded in 72 hours....Mmmm...would be nice if Hawk Host responded in 72 hours *climbs down off of soap box* **UPDATE** 10/4/2013 Got things taken care of... finally took a few days..... Now.... Trying to do an Add-on Domain... Sitting in "Systems Administration Department" limbo land. "Your ticket is in queue and you'll receive a reply as soon as they get to review the ticket. Please wait." - Polite but means nothing Beginning to think the renewal was not worth the headaches