CharlesM

I wrote a review for HawkHost a few weeks back, and they finally posted it on October 27th, 2018. I must have wrote it on September 15th, 2018, according to the date that accompanies the review. I didn't know for sure whether they would include the review or not, but to their good credit, they did. Because they did, here's a link to their review section for HawkHost: https://www.whoishostingthis.com/hosting-reviews/hawk-host/#reviews

You don't really have a dedicated forum section for asking questions, hence why I post this, here. Are Hawk Host servers going to all transition to HTTPS, from HTTP?

Trying to set up Outlook 2007 e-mail client software for use with my e-mail. I am able to receive new e-mail just fine using Outlook. However, when trying to send an e-mail out, the settings don't seem to be correct. Looking for some help.

One of my hobby interests is play by mail gaming, or PBM, for short. As part of this hobby, I maintain a wiki, of sorts, called the PBM Wiki. http://playbymail.net/pbmwiki/index.php/Main_Page Yesterday, I thought that I had lost it, forever, during an attempt to do a simple upgrade using the Softaculous script. Hawks from the nest of the HawkHost corporate mega-structure, or whatever they fancy calling it, these days, swooped in, and a short time later, the PBM Wiki was saved - It returned from the dead! Anyway, it made me happy. The wiki, itself, will likely never be finished. However, I dreaded the thought of trying to reconstruct what relative little info that I had managed to compile there, to date. It was a magnificent rescue! Viva la Hawks!

Just passing through, but one thing to consider is that the correct answer may not be the same for every business. Search engine optimization (SEO) is no proper substitute for either content or marketing. Also, not every business has an equivalent amount of resources available to allocate to either web design or SEO. Additionally, not all businesses are governed by equivalent business models. Is the market local, national, or trans-national? SEO is important, because it has become relevant. Its relevance, however to a particular business may be different relative to other businesses. Appearance and aesthetics will have a greater bearing on retention of site visitors and return visits, but are less relevant to acquiring the initial visit to the site. The general rule of thumb, from what I have been able to discern, thus far, is that you should build your website for people, and not for search engines. Additionally, from a business perspective, one might want to assess for themself how much time, energy, and effort (all forms of resources) to either. Additionally, a lot of what is touted as SEO isn't actually SEO, nor a wise investment for a business to allocate its finite set of resources to.

So, have the new banners been created, and if so, where are they available at? I can use a smaller than full age size ad in the magazine, but the bigger ad might have more visual impact. Is it OK to use the HawkHost banner images for advertising in a magazine, or just on one's website? Because it's a PDF magazine, I can insert the affiliate link directly into the ad, itself. Just not sure what HawkHost's thoughts on such are, or whether you've given it any consideration.

Do you have anything a bit larger? The reason that I ask is because I publish a small magazine, for a niche hobby of mine. For a full page ad, I typically use an image that is 800 pixels wide by 1035 pixels high. I would like to have something that size, as well as maybe something suitable for half page or third-page ads. Even a vertical column ad would be good. I'm not sure if the images that change will work in a PDF format magazine, though, as they typically do when posted online. You may not have anything along these lines, but I figure that it didn't hurt to ask.

Apparently, an EPP code is required. So, that web host has been e-mailed, asking for the EPP code.

I believe that I have managed to talk someone that I know into switching from their current web hosting provider to HawkHost. I would like for the transition to be as painless as possible for them. When they sign up with HawkHost, will you guys do the actual transfer of their existing files and such from their current web host to a web hosting account here? Or, do I need to move them, myself, for him? Also, are there any coupons or specials that HawkHost is currently offering? I'm just looking to get the best deal possible for him. I just don't know what, if any, specials or coupons that you currently are offering.

I feel much better about my in-box e-mail, now. I couldn't imagine what a nightmare that it would be to have over a million e-mails in my in-box. Out of curiosity, what e-mail client software do you use?

With regard to the Advanced Web Statistics feature of the web hosting control panel, how do I correctly interpret the info in the image, above? What is the difference in the Hits category and the 206 Hits category? I am just trying to figure out if there is a way to accurately tell, using this statistics feature, how many complete downloads of a particular file there has been? Thanks for any enlightenment on this from anyone that comes across it. I really didn't know which forum category that this should get posted in.

No need to chat in private about it, Brian. That was a good, solid response. I don't really foresee changing web hosting companies, nor do I have any particularly persuasive reason to do so. It's been a long while since I did any comparative research on various web hosting companies, and I'm certainly not current on what various web hosts are offering as far as their standard shared hosting packages. I did look up MDD Hosting, a web host name that stuck in my memory from the old days as offering reliable web hosting, and for their basic package as of today's date, they are offering 5 GB of disk space and 250 GB of Premium Bandwidth (as distinguished, I guess, from non-premium bandwidth, whatever that might be. Marketing terminology of choice aside, for $6.38 per month, it would still cost more than if I upgraded my HawkHost web hosting package from Basic to Standard. I'm still not at my disk space limit, yet, with my current HawkHost Basic package. Maybe I should just renew, and worry about upgrading later, when I actually approach the allotted disk space limit.

To quote Tony Baird's blog posting of June 25th, 2008, "First of all the title was just to catch every ones attention." I'm not really in a quandry, but web hosting renewal time is almost upon me, once again. Keeping an intermittent eye on how much web hosting resources that my web sites use, I am debating whether to just do a standard renewal of the current service level that I have, an upgrade of service levels, or a changing of web hosts. The latter of the three isn't a consideration that's prompting me for inclusion into this list based upon any particular consternation or lingering dissatisfaction. Rather, I visited an old site that I used to frequent, a long while back - WebHostingTalk.com. There, I happened upon the following posting: http://www.webhostingtalk.com/showthread.php?s=8366b79bddbb1f5094ed930683d6bbc5&t=1307877 Specifically, this is what caught my eye: Unlimited Bandwidth In a recent forum posting here in these HawkHost forms, Cody responded to a forum user asking about the change to unlimited bandwidth. As recently as September 26th, 2013, Brian, in response to a forum user's question about buying extra disk space, responded, "In most cases it ends up being cheaper upgrading your entire account and getting the additional bandwidth than just doing a disk only upgrade." So, since Ton's WebHostingTalk forum posting in question was dated September 27th, 2013, only one day after Brian's response to that forum user asking about buying additional disk space, it would seem to me that unlimited bandwdth will render that part of the web hosting equation moot, with disk space once again taking on renewed importance as a web hosting consideration for webmasters such as myself. Cpanel currently shows my disk space usage in the orange, at 1,992.37 / 3,000 MB. Hence, why I have an interest in disk space issues, at this particular moment in time. When I click on the Service Status link in Cpanel, my web hosting account seems to be all green, except for Swap Used, which is red and listed at 99.99 %. ACK!! That can't be good, and the worst part of it is that I don't know what it really refers to, or how I should proceed, in order to fix it, so that it might return to green, as well. But, that's likely a different matter, albeit an important one to me, having now become aware of it. Having no desire to be a server resource hog, it will likely stick in my draw, for those of you who know what a craw is. All these many years, web hosts galore, including many wise men of web hosting, have schooled into my brain that unlimited bandwidth is a bad thing. Now, I am aware that FrogHost, a HawkHost subsidiary of sorts, utilizes the unlimited bandwidth selling point. But, then again, neither the FrogHost blog nor the FrogHost forum links seem to work, this morning, when I clicked on them. Why do I find this to not be reassuring? I want to better understand the decision by HawkHost to embrace unlimited bandwidth, in light of the fact that HawkHost not offering unlimited bandwidth nor unlimited disk space factored into my decision to go with HawkHost as a web host, initially, a few years back. I am familiar with Brian's recent blog posting on the subject of unlimited bandwidth, titled, "Unlimited Bandwidth For Everybody! – Shared Web Hosting & Semi-Dedicated Web Hosting," dated the same date as Tony's recent WebHostingTalk.com posting that I referenced, above. Is the decision driven by reality, or by marketing ploys? Has technology and infrastructure progressed the point in the year 2013 (that's the present, for those of you not paying attention to life as it passes you by) where disk space is seemingly king, once more, in web hosting considerations for webmasters? I know that many factors are important. What I don't fully comprehend, after having read through the various postings that I have cited, is the "why" behind the decision for HawkHost to embrace unlimited bandwidth in its shared web hosting plans. Can somebody on the nest side of things enlighten me? Not trying to ruffle any feathers. I just want to understand the underlying reasoning behind the change. Separately from that, it was nice to visit the WebHostingTalk forum, again - though I really don't feel much in the mood to invest vast quantities of time there, again, anytime soon. Thanks in advance for any response! - Charles -

My point is that I want to use Blogger in conjunction with my HawkHost web hosting service. I don't know if it is possible, or if I am simply not getting the settings correctly. The links that I posted were what I was using, to try and accomplish it.

I don't know if what I want to do is possible or not, using Hawk Host. Is it possible to use Blogger, with the domain name that is hosted on Hawk Host? I am trying to follow the instructions listed at the following links: https://support.google.com/blogger/answer/58317 https://support.google.com/blogger/troubleshooter/1233381?rd=1#ts=1734115

E=MC2 This is, perhaps, the most readily recognizable equation in all of mathematics. What, though, is its relevance to the web hosting company that is Hawk Host? Customer service is its own form of mathematics. A recent experience that I had with the beast that is Hawk Host's support ticket mechanism confirmed this to me. Allow me to elaborate. First, the cast of acronym characters that made appearances in this latest encounter that I had with the Hawk Host service machine. ST = Support Tickets CIS = Cracks In Ships AT = Alberto T. In his posting of 11 July, 2013, it was none other than Brian Farrell who stated, and I quote, "I've said it before but I'll say it again, I almost prefer negative criticism to positive. Negative reviews show me the cracks in our otherwise stable ship." Source: http://forums.hawkhost.com/topic/2987-3-years-9-months-review/#entry9973 So, while I post this in the Hawk Host forum here, it's actual intended audience is a subset of just one, single person - Brain Farrell. The purpose of this posting is not to beat Hawk Host over the head. Rather, the purpose is to highlight for Brian why a customer of his company, namely myself, believes that Hawk Host's support ticket system could be improved. Before I continue on, lest anyone conclude otherwise, the real hero of the day was Alberto. It was Alberto, and none other, who preserved - and extended - the Hawk Host legacy of commitment to customer service. It was Alberto who solved the problem in this customer's eyes. Somebody at Hawk Host owes Alberto a raise - and a nice dinner at the company's expense. In the twinkling of an eye, Alberto managed to achieve quite a feat. He elevated himself to Fabian-esque status. Heretofore, it has been Fabian Porter who has set the standard for true customer service at your company. So, how did Alberto T. - this Hawk Host employee who apparently has a last name comprised of but a single letter - manage to impress upon the customer that he should be placed on par with Fabian, in the customer's eyes? In one response, Alberto managed to put an end to multiple problems that spanned several days and multiple support tickets. In his eyes, Alberto was probably just doing his job. There as probably nothing particularly special about providing me a link to the Hawk Host knowledgebase. Didn't Tony Baird actually track down a solution for the customer a full two days before Alberto even entered the equation of this particular customer service episode? The support tickets in question that I created over a span of 30 August, 2013 to 02 September, 2013 are: CHE-951-16100 ZYH-179-19228 VEN-953-87825 Hawk Host personnel that I interacted with, via Hawk Host's support ticket mechanism during this span of time were: Austin K. Tony B. Alberto T. Why is Alberto T. owed a nice dinner at Hawk Host's expense, from my perspective as a customer? Because it was he who saved me the time and energy and effort that would have been required for me to post on some general web hosting website's forum, asking people who work for other web hosting companies if they could kindly assist their Hawk Host brethren in the web hosting business with figuring out a solution to my problem - a problem which grew, from the customer's perception, into multiple individual problems. Ultimately, a Hawk Host employee finds a solution for the customer, so that shows that Hawk Host's support ticket system works. Right? If that's how one chooses to look at it, then yes, that's correct. But, one does not find cracks in one's ship by not looking for them, or by looking where the cracks don't exist. The customer's perception of a company tends to factor in a multitude of different things, in any given customer service episode. If, in fact, no cracks exist in the Hawk Host ship, at all, then why is a customer of several years (almost four years, in fact) bothering to take time out of their day off from work, a day that they intend to spend going fishing with their eight year old son, in order to get Brian Farrell's attention? If no cracks exist, then why did it take from August 30th to September 2nd for the customer to perceive that a solution was actually found to the problem that they reported using Hawk Host's preferred method of reporting problem's with one's web hosting service? If no cracks exist, then why did the customer in question go to the trouble of creating three support tickets, before the problems reported were actually resolved? If no cracks exist, then why did I end up interacting with three different Hawk Host employees, instead of just one? It would be a very simple matter for me to post nothing, and to just chalk it all up as a problem reported, and a problem eventually resolved, and to go about my day off with my son. But, if I did that, then Brian Farrell and the Hawk Host team would miss what I feel is a golden opportunity to improve their crack detection skills as a web hosting company. But, none of this explains why I - the customer - thinks that Alberto T. deserves a raise, in addition to a nice dinner at company expense. Alberto T. posted a link to the Hawk Host knowledgebase. Big deal. Right? Wrongamundo! The link, itself, is beside the point. The link closed the deal, it brought an end to this experience with the support ticket end of Hawk Host's web hosting operations. Any web hosting monkey could have posted that very same link. Did Austin K.? Did Tony B.? No. Nope. Not at all. Because they didn't, the customer - that's me - persisted in seeking support. When I was told about something called a "bad handler," when I posted a follow-up question asking what a handler is, what was the customer told? When Tony said, two days prior, "I believe I see what happened during the migration the system went to set your password to what it was before and received an error about the characters so it did a randomly generated one. You should be able to reset it via our client area as soon as the migration finishes which should be in the next 24 hours," I posted two responses, neither of which were then responded to. I don't dislike Tony. I don't dislike Austin. Hell, I don't really know Austin, at all. The point is not to rake them or anyone else over any coals of criticism. Rather, my focus is upon trying to highlight cracks. If I had ghosts, who am I going to call? Ghostbusters, perhaps. But, if cracks exist, who is Hawk Host going to call? Cracks in one's web hosting ship, with regard to service and approach to fixing cracks that may, from time to time appear, can, if unchecked, result in cracks to relationships with one's customers. There are web hosting cracks, cracks of a technical nature, be they hardware or software related. Those are the easy ones to patch. Relationship cracks, those are the ones that threaten a company the most. The Crackbuster, today, is Alberto. But, again, why does he deserve a raise? Because, it was Alberto who ensured that Hawk Host's reputation remained intact. It was Alberto who saved the day for the customer. It was Alberto who extended the Hawk Host legacy in the mind and in the eyes of the customer. It is Alberto who I am praising on my day off. There is Fabian. There is Alberto. There is the rest of the Hawk Host gang. I didn't receive bad service. I received some fairly prompt attention, as far as response time to my initial reporting of a problem is concerned. But, from this customer's perspective, opportunities to refine the support ticket process exist. The initial problem that I encountered on August 30th, when I tried to load one of my websites, was a problem that pertained to an application/x-httpd-php message in my web browser. Over the course of the last few days, I learned that I could not access FTP for either of my websites hosted by Hawk Host, that I wasn't receiving any incoming e-mail for one of my domain names, and the problem morphed and grew to where, eventually, my cpanel control panel, which at the start of the whole episode I had access to, I was no longer able to do so. My problems that I experienced during this whole multi-day episode are now resolved, and life as a webmaster returns to normal. My websites are just hobby type sites, so even when I encounter problems with my websites, as seldom as that has actually proven to be over the last almost four straight years, it is never a life or death crisis. Such interruptions do not interrupt any revenue streams. In a nutshell, the world doesn't end. Accordingly, it is worth keeping such episodes in perspective. I'm not mad. I'm not upset. I'm not even really annoyed. I simply want to give Brian Farrell my view, from a customer service perspective. As a customer, the biggest cracks that appeared over the last few days were not the technical problems. Rather, they were in the responses, themselves, and in the way that Hawk Host presents support tickets to its customer base. Getting to the support tickets to view them is tedious. Signing in to one screen is not enough. Thumbs down on this approach. The link that Alberto provided to me was a far superior response than was Tony's, when he told me that I should "be able to reset it via our client area." Which password? Where in the client area? The intimate familiarity that Hawk Host personnel have with their menus and screens - It should not be taken for granted that the customer has that same degree of familiarity. Each and every question that the customer asks should be responded to, preferably by quoting the question first, and then providing individual responses to each individual question. That did not happen during this episode. If it had, then the third support ticket would never have been created by myself. Support ticket systems are convenient for web hosting companies, as a method for tracking problems and problem resolution. They are not, however, standalone incarnations of customer service, nor are they a proper and full substitute for the basics of the same. All things considered, you have a fine web hosting company, and overall, your company does a very good job at providing support for web masters such as myself, if the last four years are any indication, at all. But, as the saying goes, there is always room for improvement. If company profits allow, perhaps someone from the company could go on Wheel of Fortune, and buy some letters and vowels, so that Alberto ends up with an actual full last name. That way, he can reap the full measure of praise that is due him from the customers that he pleases, when he brings resolution to problems that trouble them, from time to time. Have a nice day, gentlemen. Brian, enjoy your never-ending hunt for cracks in the ship of state that is Hawk Host: web hosting company extraordinaire! Me? I'm gone fishin'.

On the main HawkHost web page: http://www.hawkhost.com/ There is a horizontal row of links at the top of the page, which include links to the forum, blog, and client area. On the main forum page: http://forums.hawkhost.com/ There is a link for a calendar that yields an error message, but no handy link to the blog, client area, or back to the main HawkHost page. On the blog page: http://blog.hawkhost.com/ There are two links at the top of the page, for the blog, itself, and an About page. There's a link to the forum, over on the right hand side, but no link to the main HawkHost page or the clinet area. Has anyone on the HawkHost end considered greater uniformity for the basic links that I listed? From a user standpoint, I think that it's more user-friendly. The links on the top of the blog page caught my eye well before the ones on the side. When exploring the web world of HawkHost, it's currently a little tedious to look the common links up manually, I think that adding a few links on the pages in question would rendered a more integrated feel to the site, overall. Just a suggestion.

It's been a while, since I last sat down and wrote a review that pertains to the web hosting service that I utilize for my hobby-type websites. So, instead of heading off to bed, as I probably should, since it is a little after two o'clock in the morning here where I am, I have decided to post anew on the subject of the quality and service of the web hosting that I receive from HawkHost. First things first, let's summon a few links from reviews and commentaries that I have posted pertaining to HawkHost in the past, in these very same HawkHost forums. http://forums.hawkhost.com/topic/1163-christmas-card-2010/ http://forums.hawkhost.com/topic/1053-10-month-3-week-review/ http://forums.hawkhost.com/topic/1108-one-year-review/ http://forums.hawkhost.com/topic/1849-two-year-review/ My two year review was probably the most negative thing that I have ever had to say about the company. Understood properly, it was a single support ticket episode that left me disappointed - disappointed for the very simple reason that it made me feel like a number - rather than a person. My desire was to underscore my dissatisfaction with being made to feel like a number. I closed that two year review by saying, "Perhaps my recent experience is nothing more than a mere aberration." Now, as I sit here in the future of that past episode, I look back across the entire span of time that I have been purchasing web hosting services from this company that is Hawk Host. Once again, out of the blue, I choose to speak about my first-hand web hosting experience with HawkHost. In hindsight, looking back, I feel that I must - and should - conclude that that singular support ticket episode that I spoke about during my two year review was, indeed, an aberration. Neither before nor since, have I felt the same way towards and about the company. Even then, the range of my criticism of the company was limited, though vocal. Since the last review, which was back on November 26th, 2011, unless I have inadvertently missed a review since then, which I don't think that I have, I have endured no bad or negative episodes with the company. Indeed, there really hasn't been one heck of a whole lot of support ticket episodes for me to factor in to this new review of the company. Over the span of almost four whole years, the web hosting service has been reliable, to say the least. My sites tend to be up. Whatever downtime that there may have been over the last several years has been, in my considered opinion, minimal and inconsequential. The price charged by HawkHost is fair, the quality of the web hosting is excellent, and the service, with that singular exception noted in my two year review, has been superior. I don't wake up on any day wondering whether or not my websites will be up and running. They are - and they will be. That's just how it has been. That has been my experience. That remains my expectation, an expectation that I am fully confident will be met - by both the equipment (hardware) and the staff. The very fact that the HawkHost staff left intact my two year review in these forums, a review that directed criticism at the company, is proof-positive to me that they value me as a customer, and that they don't simply try to craft a positive public relations image by deleting criticism of their staff or their service. It is heartening, in this day and age, to find that one's web host of choice is able to resist the temptation to paint a false picture. Because my web hosting service has been so reliable since that two year review point, my interactions with company support personnel have been very limited. Consequently, there have been very few opportunities for me to relive some of the positive quality episodes of the past, which made such names as Tony Baird, Brian Farrell, Cody Robertson, and Fabian Porter the "faces" of the company for me. I haven't a clue what any of them actually look like, and so it is their respective names that BECOME the face of this entity known the web hosting world over as HawkHost. Providing top notch service is no crime in any land, and so, while there has been less personal interaction between they and I, in the year and nine months since my last review, nonetheless, I still feel a personal connection to the web hosting service that I receive. And so it is that almost four years after I began entrusting my web hosting needs to this company, I remain confident that I am in good hands. I have no reason of substance to believe that things will change for the worst, even as I simultaneously have every reason to believe that the quality web hosting service that I am used to will remain intact. And that, my friends, is a good thing to feel! I would encourage these Hawks of the web hosting world to continue to fly high on the winds of good service, and to view all criticism that blows their way as opportunity to raise the bar even higher. In doing so, they become one with the concept of commitment, incarnate, and they get their chance to, yet again, be the best that they can be. Know, one and all, that I commend these Hawks, for a job that has been more than just well done. I salute the legacy of good service which you, both collectively and as individuals, have visited upon the web hosting world. It was a legacy well worth building, and even now, years after the fact, it remains a legacy well worth preserving. Hail, ye noble Sons of the Hawk! God speed in all your web hosting service episodes that grace your business going forward. With satisfaction at - and appreciation for - your job well done! And lest I be remiss, I really do enjoy having Softaculous at my disposal. It has proved to be a boon, a time-saver and a real jewel for me. I know, of course, that many web hosting providers offer it, these days. Even still, I am less concerned by what the web hosts that I don't use offer than by what the web host that I do use offers. To any and to all who might be in search of a good web hosting experience with a reliable web hosting provider, I can - and do - in good conscience issue this personal recommendation for HawkHost. Without reservation, - Charles - http://GrimFinger.Net http://PlayByMail.Net

The following link for your Frog Host venture is a dead link: http://forums.froghost.com/ It's the community link located at the top of the Frog Host home page. Just happened to notice it, while browsing there, and decided to report it.

That link is dead.

I went back into phpMyAdmin to see just exactly how long that it took to delete all of those bogus registered user accounts. It said: 20668 rows deleted. ( Query took 6.5036 sec )

I managed to figure out how to do what I wanted to do, which was to delete over twenty thousand spambot generated user accounts for my Media Wiki installation via phpMyAdmin. None of these bogus user accounts had any actual postings/edit counts on the wiki. What I did to fix the problem was: 1. Pressed SQL button. 2. Ran the following SQL Query: DELETE FROM `wiki_user` WHERE `user_editcount` <1 It deleted all Media Wiki registered users except for my account, since I had postings/edit counts to my credit. I took a gamble doing this, but it turned out to be what I wanted to do. I didn't want to manually delete all those thousands of registered accounts, thirty at a time. The way that I did it gave me the results that I wanted, and it took only two or three seconds to delete them all. Problem solved!

phpMyAdmin is only letting me delete 30 users at a time. I need to delete about twenty thousand, it seems - probably spampbot registrations. I believe that I have it fixed, now, so that no one new can register. I just want to delete all of the spambot accounts that were never approved. I jst don't know how to make phpMyAdmin display more than 30 users at a time.

I have a Media Wiki installation, and apparently, it has a LOT of spambot registrations as users. What I want to do is to do a mass deletion of all user accounts for that wiki, with the exception of my own account. I want to do this mass deletion via phpMyAdmin. Can anyone explain to me, step by step, what I need to do, in order to accomplish this?

On October 30th, 2011, I made the decision to renew my web hosting with Hawk Host. On November 5th, 2011, I renewed one of my domains with/through Hawk Host. As I sit here at my computer desk on November 26th, 2011, less than one month after these acts of renewal, I find myself debating with myself, as to whether I should remain a Hawk Host customer, going into the future. At various intervals in the past, I have expounded upon some of my experiences with the company and its personnel, as denoted by the following reviews: http://forums.hawkho...-3-week-review/ http://forums.hawkho...ne-year-review/ As I ponder the sum totality of my experience-to-date with Hawk Host and with numerous different representatives of the company over the span of time since I first became aware of the company's existence, particularly focusing upon my time as an actual customer of the company, I find myself wondering what lies at the nexus of why I am even considering, at all, changing web hosts. Even now, I don't dislike Hawk Host. I don't hate the company. My experiences with the company to date remain predominately positive. I don't think that the company is a bad web hosting company. I don't have to rely solely upon my personal opinion, nor even upon my collective first-hand experience over a span of time. I also have numerous SiteUptime.Com monthly reports that constitute independent confirmation for me of what I already know to be true - that Hawk Host's web hosting is not just reliable, but consistently reliable. So, knowing such to be the case, and having firmly persuaded myself that such is the case, why is my annoyance factor with the company at an all time high, such that less than one month after renewing web hosting and a domain with Hawk Host, I am even contemplating changing web hosts, at all? In a purely statistical sense, whether I ultimately stay with Hawk Host or whether I transition to another web hosting company, the sum totality of what I pay for web hosting and the service that attends such is relatively infinitesimal. I am but a single person, one with a few hobby-type websites that generate no substantial cash flow for whatever web hosting company that I choose to do business with. I have no beef with the equipment side of Hawk Host. The hardware aspect of the company's web hosting is a quality affair. I need no one to confirm this proposition to me. Suffice it for me to state that, where Hawk Host's servers are concerned, I am persuaded beyond any shadow of a doubt. So, with such good things to say about the company, even still, why does this review seem more like a complaint than a compliment? Because, gentlemen of that great web hosting nest in the sky, I am annoyed. More important than whatever degree of annoyance that I feel, right now, what bothers me the most is not annoyance, per se. Rather, I think that the thing that bothers me the most, at this juncture in time, is that I just, plain feel disappointment towards and with your company. No web hosting company is perfect, of course. That said and conceded up front, I have never viewed Hawk Host from the standpoint of perfection. Perfection is not the standard to which I hold any man nor any company. I don't write any of this to try and get anyone at your company in trouble. I have no vested interest in anyone else being fired. Rather, I expound upon the dissatisfaction with Hawk Host that I feel, at present, because here-to-fore, dissatisfaction with Hawk Host is, for me, something that is totally alien to all that I have known, to date. In a nutshell, gentlemen, it bothers me, and because it bothers me to the degree that it does, I pause long enough, today, to take a few moments of time out of my schedule to convey unto you Hawks the fact that I am dissatisfied. I am dissatisfied, because I am disappointed. When I interact with Hawk Host as a company, I do so without being oblivious to the fact that real people, actual human beings, breathe life into the company's principles and are what give force to those very same principles. I do not confuse Tony Baird with Cody Robertson, nor do I confuse Gary Paul with Fabian Porter. Brian Farrell is Brian Farrell, his title of Operations Manager notwithstanding. In the same vein, gentlemen, my name is Charles, as my forum moniker here in this forum implies. Suffice it for me to say that I do not like feeling like a number, all statistical data aside. Today, I feel just, exactly like a number. I do not believe that the future of your company lies in making your customers feel like numbers. Perhaps my recent experience is nothing more than a mere aberration. Signed, #IXC-900126 Here-to-fore known as Charles