flyingship

You can either use the CPanel file manager, or you can use an FTP program like Filezilla (my personal fave) to drag and drop your files to your HawkHost site. I use both depending on if I'm moving a large number of files at once or just making a small fix.

I am almost finished recreating my old site (in my Copious Free TimeTM), with significant coding and formatting improvements, on Hawkhost - it gave me great pleasure to ignore the "we are closing your account, are you SURE you don't want to stay with us?" emails from my old host after they screwed up everything so badly and were so rude before. Through this process, I have had no problems at all logging in and uploading or downloading, using CPanel, using Filezilla FTP, using webmail or Mail2Web, it's all been good. I have also been impressed with the policy of keeping us informed about downtime, problems, and upgrades, after having gotten the run-around so many times from so many different webhosts across the country! This is a really confidence-inspiring level of transparency (and I must say I haven't noticed any hiccups on Jupiter at all, myself.) Finally, yesterday I posted a link to a fairly-large graphic hosted on my site on a couple of well-frequented forums and the link was mirrored a couple other places. The resulting spike in traffic didn't even make a dent in my bandwidth - in the past, before linking to a file on a big forum I'd have had to do algebra to figure out if I needed to shuffle files to FTP to be safe and avoid bringing down my own site! So I am very happy, I am happy to recommend HawkHost, very grateful to the users on Webhostingtalk who recommended Hawkhost, and proud to have a link on my homepage to you guys.

I always wondered myself, my old hosts wouldn't tell me, and I felt too stupid to ask in public!

I won't say who, but it starts with an H and ends with a Y...as in "Why did we ever believe the hype?" :confused: It was for work, and I was told to set up our account with them b/c they were a big name outfit - nobody ASKED me who we should go with (why would they, i'm just the lowly site designer) ...let's just say that this outfit only did half the setup - & we can't do the rest, since they don't have CPanel but some horrible random thing (not Plesk bad, but nearly) and at this point after 3 days I'm STILL getting a runaround and we don't have email set up yet - or an answer as to what the problem is! There's just no comparison, at all.

I appreciate the input, because a) you're right, backup is crucial & before the horses are stolen, the backup options available are so complex nowdays and it's easy to *think* you're covered when you're not (though anything's better than trying to restore from tape, IMHO!)

"Regarding your comment, if a customer gave you files on a USB key, and you gave them back their USB key with a virus on it, would you lose that customer? Would that (ex)customer also tell others? Seems to me that would be reason enough to pay for a subscription to sophos or avg." I agree, Frank - but between the customers who ALSO don't believe in av software as a needless expense, the ones who think that every standard OS error message box is sign of a virus (!), and the general poor state of security awareness and general knowledge in the small printshop world (people who tend to believe that "reforma the hard drive!" or "run DiskFix!" are the only solutions to every problem, and then they reinstall the same buggy conflict ridden software that caused the problem, rinse/repeat) and the fact that everything's rush/rush/rush - no time to wait even for a disk scan in this business! - I suspect that there are quite a few viruses being swapped around printing, and just nobody realizes it. Also, fortunately, there are at least afaik not many viruses that infect the most commonly used programs like Quark or Pagemaker/Indesign - there have been scares about viruses in images, but in all my years of being careful running AV myself personally as a graphics /prepress tech, I've never seen one - however, Word macro viruses are an entirely other story... sigh.... PS: getting back to your original topic, before you install Joomla, I recommend you first download & go through the manual - I was involved briefly in a Joomla site and it's a really complicated interface/structure, imo, though YMMV & I'm a very basic HTML/CSS sort.

This is something I'd been wondering about myself since none of the professional subscription services sounded all that great to me, a lot of people reported the controls not working well or the incremental part not functioning right. here's a freeware lite version with a lot of good-sounding features that can FTP (so it claims) which sounds like it might do the trick, although I haven't had a chance to try it out myself yet - plan to install it this weekend. http://www.gfi.com/backup-hm

I've been surprised how many businesses that deal with customer-supplied files on a daily basis, won't pay the money to run a professional AV software on their network, once the trial subscription runs out they just hope nothing happens. Lots of small printers, frex -- which imo is really dumb, because when you have customers emailing you files from everywhere you don't know where they've been, so to speak Not everyone is on a Mac - and even Macs get viruses, even if it isn't very many. So, a gamble with your security, every day. But I didn't know that these kinds of viruses could also infect your website from your own local computer, too. This is something Maybe I will be able to convince my boss that we should spring for a subscription to Norton this way...nah, he'd rather use duck tape to fix the machines, what am I thinking???

Ha ha, just don't work too hard & get burned out - let us know & someone can take up the slack b4 you have to run away & sell to Jumpline or the Russian mafia (not really a joke, the people who bought my bloghost are kinda sketchy that way... :eek: ) But seriously, not only is Cpanel working great to make everything easier (like the ability to make code changes w/o having to change file on local system, then FTP upload, then refresh, rinse, repeat) but also the long process of uploading all my big graphics files visitor freebies (about 100mb) went with no timeouts or hiccups which means a robust system. Very impressed by that (& could get used to it... ) Plus changing the .htaccess file went w/o a hitch - something that's always scared me made easy by Cpanel, again. So, very pleased & thanks again for being a mature webhost - one for grownups that takes the business side of it seriously w/o being too serious!

...so far, in the dreaded process of transferring my sprawling archives of 6+ years of eclectic, self-taught sitebuilding over to Hawk Host, and fixing all the hundreds of links throughout, it's turning out to be as close to "fun" as it ever could be I'd forgotten what a functioning control panel was like, ever since my old webhost got bought out by Jumpline and they switched it from the plain but functional interface we had to something that was glossy and buggy and provided nothing but endless time-outs and non-information. Note: Jumpline is the kiss of death for every webhost they've ever acquired, according to multiple sources, it wasn't just Digitalspace they broke when they touched it - just google "Jumpline sucks" for plenty of bad experiences of all kinds. Telling me I could buy and install my own program to replicate the stats etc that they destroyed :confused: was just one tiny bit of the problem. The only reason I hung on for so long hoping they'd get better was that I'd been with them so long, and moving to them the first time, after ATT destroyed all the links on my original personal site, had been such a horrible process and caused link rot problems - plus the fear of going through it all over AGAIN after moving and finding out that things weren't good, like happened to one acquaintance of mine with HostGator not too long ago - that it took major billing errors and serial CS dissing :mad: to push me over the edge. This is how it is for a lot of us, I gather, but I wish I'd found out about Hawk Host sooner. If I could have had my old basic stats/manager setup back, I would have been a happy camper. C-Panel, however, is like getting an upgrade to first class on the Queen Mary! It's like, Hot damn, I don't have to go to a different program to check my email? I can get all of this critical info on the same page? The FTP/File Manager stuff actually WORKS? All for an even lower price than I was paying for crappy service and less space?! (I kept rubbing my eyes and making sure that it was GB, not 100s of MBs, because I just couldn't believe it.) So far, everything is living up to the pre-sales experience I had of fast, clear answers from Tony, and I forsee a long happy stay with Hawk Host given the miserable process of reconstructing a large, messy website doesn't have me pulling my hair out yet! I will certainly be recommending this outfit in the future, the way I did for Digitalspace back these many years. (Just please don't ever sell to Jumpline--! :cool: )