Cody R.

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Cody R. last won the day on April 3

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About Cody R.

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  • Birthday 01/01/2016

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  1. HTTPS

    Our shared web hosting servers automatically have SSL certificates issued via Let's Encrypt which means every domain with us should have a valid SSL certificate they can use. Also a fun fact - we officially sponsor Let's Encrypt - https://letsencrypt.org/sponsors/. Our internal properties (our main website, support system and client area have always used SSL) will be 100% SSL enabled in the next week or so. We've been migrating some of our stuff which is why we've held off on that.
  2. About Customer Reviews

    I'm not sure about open source software however I've seen a few companies use http://ratelobby.com which looks pretty nice and integrates nicely into websites. They may be worth checking out.
  3. XenForo memcached setup how to use it?

    I haven't tested this but I'd imagine this post here is still valid. Usually you can point to a socket using the unix:// method as noted above. Please let me know if this works!
  4. Reseller packages in Amsterdam NL servers

    It's something we've considered however the demand is pretty low at this time. If enough people express interest in reseller services in Amsterdam we'll definitely start offering it.
  5. We're aware of this. It's been an achilles heel of ours for awhile. Some of it has to do with the not-so-robust knowledge base system we use and due to older articles from 5+ years ago. Hopefully we can clean this up this year and start having much better resources for users. I know Brian saw this and so did Tony - I'll make sure Samuel see's your feedback as it really means a lot. Thanks for taking the time to come back to this thread and share your experience.
  6. Hello! Right now this is due to how the cPanel plugin works - we're in the middle of adjusting this so instead of using the CNAME method that it currently uses you can have both the root domain and www go through CloudFlare (with SSL). Unfortunately we've found a bug in their plugin so we're in the middle of working that out with them - we hope this should be resolved by next week. Sorry for the trouble!
  7. My Crunjob not work

    Hello, cPanel pushed an update that broke the Javascript for the crontab page. We've updated every server so you should no longer be experiencing this - if you are please let me know which server you're on so we can get it fixed right away.
  8. Website designer

    There is an abundance of web developers available! I'd suggest checking out some freelance websites such as freelancer.com and or the Design Requests section of Web Hosting Talk. Good luck finding a web designer!
  9. Using Let's Encrypt for Cpanel or Webmail

    Unfortunately it's not possible to do that at this time.
  10. how to increase max upload size?

    Hello, You can do this by following Brian's instructions above. If you're having issues configuring it you can submit a ticket to our support department and we'll do it for you.
  11. hosting pending

    Hello, It looks like a ticket was submitted on your behalf for this issue - once everything is cleared up there your order will be processed :).
  12. Are we still litespeed?

    Just to elaborate on Tony's point - you can verify it's running LiteSpeed by checking the Server header of your website :).
  13. Hosting pending

    There can be several reasons for this - have you opened a ticket with our support department? They should be able to help you fix the issue :).
  14. Lightspeed SVG compression?

    Hi! LiteSpeed doesn't compress SVG images by default. I've gone ahead and added it so it should be deployed server wide within the next 12-24 hours. If you need it done immediately please submit a ticket to our support department (https://support.hawkhost.com) and reference this forum post. Cheers!
  15. Subversion supports

    Hello! We can offer the binaries - please submit a ticket to our support department at https://support.hawkhost.com and let them know you were referred from the forums.