medx

When i try to register at (support.hawkhost.com), it says that email id already registered. But i have registered at this url, not sure if it is because i have an account in (my.hawkhost.com). i don't need anything except the way i can see the my support tickets status.

But even in my panel that is my.hawkhost.com, i can't see the support ticket status and option to post one. Or do i need to make an another account for support portal as i made for forum

I just registered for shared hosting but in my client area i can see the support ticket status and no.s of tickets i submitted, I submitted a ticket and got the email but when i click that link to see the status of ticket it takes me to the support area but i cannt login so nt sure if my ticket has been submitted successfully. I want to change the server location, i need Dallas server only, as i am from India and it suits me best. I was told that i will be given option to chose server but did not get any so i submitted ticket to do it manually.