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Everything posted by Tony

  1. Our Cloud and VPS offerings are similar in the fact you have your own operating system with root but the underlying technologies are very different and the cloud offering has significantly more capabilities. Our VPS offering utilizes OpenVZ with local storage while our cloud offering utilizes KVM with software defined storage. The simple answer is the cloud servers offer a more affordable, reliable and expandable option for users looking for their own servers. The longer explanation: OpenVZ vs KVM OpenVZ while lighter weight has a limitation on the number of operating systems you can run and also you are unable to run your own kernel on your server. That means for example running CloudLinux on our VPS plan is not possible. Local Storage vs Software Defined Storage Local storage is limited by the total space on the node and we are also balancing that among all the users on the node. With the software defined storage we can grow a single instance to 10TB+ in size if a user ever had a need. The local storage is powered by raid-10 array on the node while the software defined storage has user data stored across many drives and servers. This means on our cloud it can handle not only drive failures but multiple storage server failures and will continue to operate without issue. Putting it Together When you combine everything together this results in our VPS offering while being extremely reliable is not a high availability system. That means if a node goes down VPS's on it will go down. With our cloud offering if the node has a hardware issue then this is a recoverable situation in under 5 minutes. Our systems will detect the failure and move the user virtual machines to other nodes and everything will come back online. The cloud server offering it is possible to grow a single virtual machine to utilize an entire node (200GB+ of memory, 20+ cores). For the cloud we can better utilize the underlying hardware and grow the infrastructure based on user demands with no impact on current virtual machines. As a result of this we're able to offer cheaper cloud servers compared to our virtual private server offering. Extra We're not just making a bunch of marketing speak about our cloud server offering while not using it ourselves. Our entire NYC shared/reseller/semi dedicated offering is powered by the same software and infrastructure that our cloud server offering operates under. We believe in what was implemented in NYC and we fully intend on bringing it to all our locations eventually.
  2. Speed up phpbb forum?

    Here's a basic example change username portion with your username. It should state it's adding the test key refresh it then it should say it's a test variable testing Memcached. <?php $memcached = new Memcached(); $memcached->addServer("/home/username/.applicationmanager/memcached.sock",0); $response = $memcached->get("test"); if ($response) { echo $response; } else { echo "Adding test key to Memcached"; $memcached->set("test","This is a test variable testing Memcached"); }
  3. No ea-php72 ?

    Hello, ea-php* is created by the cPanel team and as of this moment they don't even support PHP 7.2. We're able to offer PHP 7.2 as CloudLinux already supports it which is why it shows up as an option.
  4. Memcached not work?

    In that case you're probably best to open a support ticket. If your phpinfo file is not showing the extension it sounds like something on your account is overriding the extensions you have set.
  5. Memcached not work?

    It sounds as though your PHP does not have the memcached extension enabled. Login to cPanel go to select php version then check the memcached extension off and save it. Then your PHP should have the memcached extension and Wordpress should detect it.
  6. Flask using Python

    At this time you'd need to have our team look at the web server logs to determine why the Python application does not work. We're working with the Litespeed team on a more elegant solution which will work similar to that of PHP's error_log file. At this time though no estimate on when that'll be available but it is definitely something that will be coming as Python and Ruby applications become more popular on our shared web hosting they need ways to debug them without opening support tickets.
  7. Litespeed or memcached?

    Since you're using Cloudflare there would be no point in having the Litespeed plugin minify anything as Cloudflare will do it for you and not use your CPU cycles like the plugin would.
  8. Ea-php and alt-php

    alt-php versions are the ones that allow extension control which we've offered for a long time. Recently though cPanel introduced their own multi PHP system which while inferior to alt-php in terms of flexibility is offered because users coming from other hosts may have previously been using it. For compatibility reasons we offer the ability to use it as well.
  9. phpBB3 with Memcached

    Just one other update to this, we've updated how Memcached is handled and now also support Redis: . You may want to give this another try and see if you can get either to work now.
  10. Litespeed or memcached?

    For Wordpress you'd be best to use the Litespeed page caching plugin. For phpbb3 I don't believe there is a plugin for that so you'd want to use Memcached or Redis if either are an option.
  11. Redis Server

    Very old topic but I'd like to mention we now support the ability to start up your own redis server:
  12. More resources?

    We'll take into consideration our process limits but I should mention that realistically no normal use case could a user max out their process limit before hitting memory limits. Here's what you could utilize in both cases: 20 processes - 51.2MB per process 50 processes - 20.48MB per process. We see even the most lightweight Wordpress installation use 30MB per process. Typically installations are over 50MB+ in usage due to the extra plugins being utilized. There can be some memory usage improvements from using PHP 7.1 instead of the typical 5.6 (plugin compatibility continues to be a problem for some users). Unless you're launching a lot of tiny processes that use no CPU/memory I wouldn't even worry about process limits.
  13. More resources?

    I looked on their site and I see no mention of a limit on concurrent connections nor a process limit although I'm sure one is set do you know the limit? As far as our limits we have a limit of 20 processes and 25 MySQL processes on our shared web hosting packages and more than that on our semi dedicated packages. We are always evaluating if our values are appropriate still of course but you also need to remember it's shared web hosting. These limits are in place to create a more stable environment and having extremely high and inappropriate limits could lead to an overall poorer experience even though your control panel may say you have more available resources. The limits we have in place are strictly for PHP, Perl, Ruby, Node.JS, Python etc.. We have extremely high limits on our web servers and you could easily serve over 2000 requests/sec. In our blog post we were able to make a Wordpress site go from 5.46 requests/sec to 1839.98 requests/sec simply by utilizing caching. This strategy could be used on many other web sites as well or even just utilized if you expect a large amount of traffic in a short period of time.
  14. phpBB3 with Memcached

    We have plenty of users with various applications utilizing memcached. I'd suggest opening a ticket and asking it to be assigned to me and I'll see if I can determine why it's not working. Unfortunately a lot of applications don't give clear instructions how to use memcached feature when the memcached server has to be accessed by socket. Considering the amount of servers where more than one user is on it utilizing ip/port with no authentication is a very bad idea. It would be easy for another user to read and even write data to your memcached instance.
  15. That's exactly the format you'd want to use so you're good and shouldn't run into any issues with SPF record problems going forward.
  16. The best solution would be to add an include to your spf record to include "" . This encompasses all our mailing IP's so you'd never need to worry about it again. Any new account with us actually has this record added automatically.
  17. More good news from Hawkhost

    Which feature did you end up utilizing?
  18. Amsterdam server + Form Tools

    Our Amsterdam location was unavailable for a short period of time but right now we have plenty of capacity and can easily now add capacity as necessary. You should see an option to order hosting in that location. For the actual migration it's typically best you disable features that there is user input as information will get out of sync. What users typically do is order hosting and then disable their forums, forms etc. and ask for our team to migrate the site. Once our team has migrated the site the user enables the features again on our systems. Then any new data is only added to our systems. Along with that if your host uses cPanel we can migrate accounts in just a few hours typically (unless the host is slow or blocks backups). So you don't even need to worry about domain changes if you don't want to. Your sites sound fine in a shared environment so you shouldn't need to worry about that aspect. They'll be very fast on our servers, I have no doubt about that.
  19. At this time it's not possible to change the configuration of memcached.
  20. We switched from utilizing randomized ports for users to using a unix socket on user accounts. Any application that supports Memcached should allow for unix sockets the same way it can use ports. You'd use the address: unix://(socket location we give you) We'll have someone from our team update the image to reflect the unix socket change. We missed that while updating the blog post to mention it's handled using sockets.
  21. CORS Requests

    Hello, I can't make any guarantees on this but maybe this will put you in the right direction. We utilize Litespeed and I've seen a few ways thrown around on how to do this: <FilesMatch "\.(gif|png|jpe?g|svg|svgz|ico|webp)$"> SetEnvIf Origin ":" IS_CORS Header set Access-Control-Allow-Origin "*" env=IS_CORS </FilesMatch> <FilesMatch "\.(ttf|ttc|otf|eot|woff|font.css|css|woff2)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> So in this case they're doing it for specific types. There is also a discussion on the Litespeed forums on other ways to accomplish this:
  22. You'll need to create an email account to send from then since you're not using the mail() function then you're probably best to utilize a mailing library. Here are a few examples of them: If it's a third party application a lot of them already can interface with SMTP. You just need to tell them the SMTP server and a username and password.
  23. Deploy Deepstream on Shared Hosting

    Based on the deepstream installation instructions you'd require your own server so it would not be possible to deploy it on a shared hosting account.
  24. Looks like a similar solution to phpbb where they refer to the php memcached extension as Libmemcached. As for checking if it's working you'd be best to open a ticket. Although for most applications if it's not working they typically end up hanging or throwing an error.
  25. Looking at that guide they are installing the memcache extension not the memcached extension. Unfortunately I don't foresee us offering it as an option after PHP 5.6 just due to the fact it was last updated in 2013: . I don't foresee us offering the memcache extension in PHP 7.0 or 7.1 simply because even our vendors (cPanel, CloudLinux) are not doing it.