Tony

Administrators
  • Content count

    2,339
  • Joined

  • Last visited

About Tony

  • Rank
    CEO

Profile Information

  • Gender
    Not Telling
  1. The current Linux kernel version and the actual versions being used by operating systems you'll find are vastly different. For example: CentOS 6 - 2.6.32 CentoS 7 - 3.10.0 Ubuntu 12.04- 3.2 Ubuntu 14.04 - 3.13 Ubuntu 16.04 - 4.4 The reason being stability is a major concern so they'll continue to run the same kernel version. They will however backport fixes to the version being ran (security, drivers etc). That is why you end up then with versions like 2.6.32-642. In our specific case on our VPS's using OpenVZ we're running OpenVZ 6 (CentOS 6) which means a 2.6.32 kernel. We then use KernelCare for security patches which allows our kernels to be patched live with security fixes meaning less outages caused by us having to update kernels (requires a reboot).
  2. We take daily backups just like we do for our shared web hosting. That being said with a lot of times a user needs things restored on their VPS the only option is a complete restore of the entire system back to the point needed. That is why just like our shared web hosting it doesn't hurt to make your own backups as well. It gives you another option if you ever have to restore something.
  3. I would recommend using the profession spam filter (SpamExperts) as it's significantly more accurate at detecting spam meaning less spam in your inbox. It also has a simple to use spam quarantine feature which allows you to release, train and whitelist emails that may have been flagged incorrectly. That means you shouldn't lose any important email at all.
  4. The server you're on was updated so if you're still experiencing issues I recommend opening a ticket our support team so that they can investigate a problem which seems to be affecting strictly your account.
  5. It sounds like you have some sort of caching enabled. Did you enable Litespeed page caching? If you made a typo on it and started caching the wp-admin folder this would cause the problems you described.
  6. We currently utilize SpamExperts for scanning of all outgoing emails for spam which has drastically improved delivery rates. We also are able to if a RBL issue does come up is route around it while we work on delisting the IP. This same technology also can be used for your incoming email meaning you can get enterprise level spam filtering without the expensive per inbox pricing.
  7. You should be able to just do: php /path/to/console.php test index For example if your username was test and you had console.php in your public_html folder it would be: php /home/test/public_html/console.php test index
  8. We offer ID protection which costs $3/year per domain and it would work the same as the domains by proxy service. In our case the service is ran by IDCPrivacy Service c/o IDC (BVI) and operates out of London England.
  9. The percentage would apply to a month and the actual credit would be based on the cost of the service in a month.
  10. 1) If you're using CloudFlare's DNS systems then yes I see no reason why it would not work. 2) Our reseller accounts are compatible with SPDY and HTTP/2 as we run Litespeed 5 3) I believe you can use Railgun through Cloudflare on our reseller systems as the Railgun is setup to look for our IP's and if you're on them then it shows Railgun as an option. 4) Let's Encrypt will work as long as it can verify the subdomain which if you're using the subdomain to serve content it should have no issue doing that.
  11. Let's Encrypt Windows XP support is limited. Here's what the Let's Encrypt team said about it: Windows XP: - Pre-SP3 will never work, because it lacks SHA2 support. - SP3: Chrome and IE don't currently work because of the name constraints on our intermediate282. We're going to take a look at whether that's possible to work around in the long run, but for now it doesn't work. - Firefox works because it has its own validation code. Then of course under windows XP if you're not on a dedicated IP you also have to worry about the fact Internet Explorer wouldn't support SNI.
  12. Your account should have been setup soon after you made the post. It had to go through a few extra verification steps before it was setup so it took about 3 hours rather than 2 hours to setup. Sorry about any inconvenience that may have caused.
  13. The SSD powered is meant to cover the various types of setups we have as the technology continues to evolve and we are evolving with it. Our older systems utilize SSD caching while all our new systems are 100% SSD. For an end user there is going to be absolutely no difference as both are capable of handling well over 10,000 I/O operations per second and have sub 1ms access latency to data. Both are monitored in the same fashion to make sure they're performing optimally so users see the best performance possible.
  14. Fantastico should be available in cPanel if you're on a shared, semi dedicated or reseller account. If you're not seeing it on your account I'd recommend contacting our support team for further assistance on debugging your issue.
  15. cPanel unfortunately does not have complete integration with Litespeed. One of those aspects is it reports the version of Apache we last ran from cPanel as the actual web server. For the PHP 7.0 issue it sounds like you have a .htaccess override it might look something like this: AddType application/x-httpd-php54 php Remove that then php selector will work for the web server portion.