Brian

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Brian last won the day on January 11

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About Brian

  • Rank
    Operations Manager

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  • Website URL
    http://www.hawkhost.com

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  • Location
    Buffalo NY
  1. Hawkhost Brandname

    I'm afraid that would not be allowed and would be a violation of our affiliate TOS. You cannot use our company name in your domain name in that nature, however you could register a generic domain like webhostingcoupons.com (just an example) and create webhostingcoupons.com/hawkhost-coupons
  2. Couple of small Client area questions

    Generally speaking that's correct, "Add Funds" transactions are usually non-refundable. We will make exceptions to this (say you add funds and then a day later decide you've changed your mind) but our official policy is that those payments are non-refundable. That's the best way to sort domains currently. I agree that a filter would be nice so you can completely "remove" expired/canceled domains from the list but unfortunately that's not an option currently so sorting would be the way to go.
  3. Couple of small Client area questions

    Good morning! 1) Unfortunately this is not possible, we need to keep the expired domains and services on file for our records / logs. As a result we cannot permanently delete them from your account. 2) We have some flexibility with renewal dates when it comes to hosting services but for domains those renewal dates are fixed by the registry and cannot be modified. What we can do is generate the domain renewal invoices early and manually merge them together. That would require a support ticket as it would be a manual process.
  4. Business Email - Google Suit?

    If you're using Cloudflare on your domain it's possible that is causing issues with Gmail resolving the right server hostname. Instead of using mail.yourdomain.com you should try using the server hostname (you can find this in cPanel and your client area) as that will resolve directly to the machine itself and not proxy through Cloudflare. If I'm understanding your intended setup properly then forwarding should not be necessary, you can use the Gmail integration to send/receive emails directly without first having to setup a forwarder in cPanel. That would be done through the Gmail settings previously mentioned, just make sure you fill out both the SMTP and POP3 server details. Lastly for auto-deleting emails that is not something we offer unfortunately. I know we've had customers setup custom solutions in the past involving basic scripts and cronjobs so it's possible but just not something we have a native tool for.
  5. Pending

    Hi! If your order is pending still this likely means it either hasn't passed our fraud check or we've encountered an error registering the domain which requires your action. Please check your client area at https://my.hawkhost.com/supporttickets.php for open tickets from our billing team regarding a pending order.
  6. Business Email - Google Suit?

    Hello! All of our hosting plans do include email so you can setup yourname@yourdomain.com email accounts through your existing hosting plan. We also offer SpamExperts filtering for free on both incoming and outgoing emails so you'll be protected from spam, UCE, malware, etc. from hitting your inbox. Now if you prefer to continue using the Gmail interface it is also possible to associate your email address(es) that's hosted through us to your Gmail account. You can do that by logging into Gmail and then go to "Settings => Forwarding and POP/IMAP". This would be done once you create your email address with us in cPanel as you'll need your server name, password, and other settings. Lastly if you did choose to host your email through GSuite you can modify your domains MX records (assuming we're hosting your DNS) through cPanel using the 'Zone Editor' interface.
  7. Access wp admin dashboard

    Hello! If you need to modify a WP installation for a site that is not yet hosted through us then you'd have two options. The first would be to use your accounts preview URL to access the installation and the second option would be to modify your local systems hosts file to manually point the domain name to your shared IP. Both options will allow you to access the WP admin dashboard without first changing the nameservers/DNS until you're ready to host the site with us. If you need help getting this working please contact our helpdesk through https://my.hawkhost.com/submitticket.php so we can pull up your account and provide more specific guidance
  8. Install WordPress Without Registered Domain

    Hello -- this is technically possible to do. Once the WordPress installation is completed you'd be able to access it by using your accounts preview/temporary URL (provided in your 'New Account Information Email') or alternatively you can manually modify your local systems hosts file to point sub.yourdomain.com to point to your hosting accounts shared IP address. This should let you access your WP install, build the site, etc., before pushing it live.
  9. Setup more than 1 domain in a shared host

    To setup another website under your existing plan you would use the 'Addon Domain' interface from cPanel. Once it's added you can install your software, upload your content, create emails, etc. Addon domains are treated as completely separate sites from your primary domain or other addon domains. If you're unable to create an addon domain from cPanel you'll want to provide our support team with the exact error(s) so we can figure out what's going on!
  10. What is The Difference?

    Our semi-dedicated hosting plans are similar to shared hosting in terms of features, the benefit of the semi-dedicated plans is they offer double the resources of the shared plans. Shared hosting comes with 1CPU, 1GB RAM, 5Mb/s I/O limits, 500,000 inodes, and the ability to send 500 emails per hour. Semi-dedicated hosting has 2CPUs, 2GB RAM, 10Mb/s I/O, 1,000,000 indoes, 2,000 emails per hour, and backups are taken twice per day. If you have a high traffic site or you find yourself hitting resource limits in shared hosting then semi-dedicated is a good upgrade
  11. Can't post after change server

    This could be caused by a few things, unfortunately it's hard to say without looking into your account specifically. Please contact our support department (https://my.hawkhost.com/submitticket.php) and provide us with your WP admin login details so we can replicate & fix this. Thanks!
  12. Blogger

  13. Railgun enabled?

    Railgun is completely free and is available in our Washington DC, Dallas TX, Los Angeles CA, Singapore, and Amsterdam datacenters!
  14. asked how the migration of hosting ?

    Unfortunately it is not possible to add the same domain to an account twice. If I'm misunderstanding and you're referring to something else please let me know!
  15. Storage email for package professional ?

    We do not restrict the amount of space you can use for storing email. Something to keep in mind though is the professional plan has an inode limit of 500,000 and each email you store will consume one inode, so there is a limit to the total number of files you can have on the account.