Brian

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Brian last won the day on November 3

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About Brian

  • Rank
    Operations Manager

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  • Website URL
    http://www.hawkhost.com

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  • Location
    Buffalo NY
  1. Access wp admin dashboard

    Hello! If you need to modify a WP installation for a site that is not yet hosted through us then you'd have two options. The first would be to use your accounts preview URL to access the installation and the second option would be to modify your local systems hosts file to manually point the domain name to your shared IP. Both options will allow you to access the WP admin dashboard without first changing the nameservers/DNS until you're ready to host the site with us. If you need help getting this working please contact our helpdesk through https://my.hawkhost.com/submitticket.php so we can pull up your account and provide more specific guidance
  2. Install WordPress Without Registered Domain

    Hello -- this is technically possible to do. Once the WordPress installation is completed you'd be able to access it by using your accounts preview/temporary URL (provided in your 'New Account Information Email') or alternatively you can manually modify your local systems hosts file to point sub.yourdomain.com to point to your hosting accounts shared IP address. This should let you access your WP install, build the site, etc., before pushing it live.
  3. Setup more than 1 domain in a shared host

    To setup another website under your existing plan you would use the 'Addon Domain' interface from cPanel. Once it's added you can install your software, upload your content, create emails, etc. Addon domains are treated as completely separate sites from your primary domain or other addon domains. If you're unable to create an addon domain from cPanel you'll want to provide our support team with the exact error(s) so we can figure out what's going on!
  4. What is The Difference?

    Our semi-dedicated hosting plans are similar to shared hosting in terms of features, the benefit of the semi-dedicated plans is they offer double the resources of the shared plans. Shared hosting comes with 1CPU, 1GB RAM, 5Mb/s I/O limits, 500,000 inodes, and the ability to send 500 emails per hour. Semi-dedicated hosting has 2CPUs, 2GB RAM, 10Mb/s I/O, 1,000,000 indoes, 2,000 emails per hour, and backups are taken twice per day. If you have a high traffic site or you find yourself hitting resource limits in shared hosting then semi-dedicated is a good upgrade
  5. Can't post after change server

    This could be caused by a few things, unfortunately it's hard to say without looking into your account specifically. Please contact our support department (https://my.hawkhost.com/submitticket.php) and provide us with your WP admin login details so we can replicate & fix this. Thanks!
  6. Blogger

  7. Railgun enabled?

    Railgun is completely free and is available in our Washington DC, Dallas TX, Los Angeles CA, Singapore, and Amsterdam datacenters!
  8. asked how the migration of hosting ?

    Unfortunately it is not possible to add the same domain to an account twice. If I'm misunderstanding and you're referring to something else please let me know!
  9. Storage email for package professional ?

    We do not restrict the amount of space you can use for storing email. Something to keep in mind though is the professional plan has an inode limit of 500,000 and each email you store will consume one inode, so there is a limit to the total number of files you can have on the account.
  10. It's essentially the same thing for basic Cloudflare functionality, with the cPanel integration you have the convenience of being able to manage all your settings from a single interface. With that said when you activate Cloudflare through cPanel it asks you to create a Cloudflare account which you can also use to login to https://www.cloudflare.com/ directly so you still have that option even if you get started through cPanel.
  11. Is mod_cloudflare installed?

    We do not utilize mod_cloudflare however as a Cloudflare partner with full cPanel integration all the benefits of mod_cloudflare, including being able to view the visitors real IP address in your logs, is available.
  12. D00d, what time is it?

    All servers are synced using NTP, in this case the NTP service was stopped so we just had to start it back up. That was a one-off thing as under normal circumstances NTP would be running at all times. We do recommend using 2FA whenever possible
  13. Wordpress doesn't work.

    It sounds like your domain name may not be pointed to us, or you've installed WordPress in a directory other than your sites document root. It would be best to have our helpdesk team investigate this so they can pull up your account details, login to your services, etc., and get an idea of how you've setup the site. If you haven't already please submit a ticket through https://my.hawkhost.com/submitticket.php and we'll get this figured out for you!
  14. D00d, what time is it?

    Time should now be properly synced on that node, please check your VPS and if it's reporting wrong still a support ticket would be best so we can look into your specific VPS
  15. We have countless customer websites being monitored through services like Uptime Robot / Pingdom / StatusCake on our network and I've never once seen a complaint involving a performance issue as a result of the monitoring. Most of those services will let you choose how you monitor the site, whether it's through ICMP (ping), checking a specific URL (https://yoursite.com/amionline.html), a specific port, etc. I would be incredibly surprised if you setup an HTML page for monitoring and ended up seeing some performance degradation.