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  1. 1 like
    Thanks for your suggestion! We've often considered opening a location in India and we've had discussions on this as recently as the past few months, so it's definitely something we've looked into! At the moment I'm afraid we don't have any immediate plans to open up a location in India however it would absolutely be on our short list for our next expansion
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    Our Amsterdam location was unavailable for a short period of time but right now we have plenty of capacity and can easily now add capacity as necessary. You should see an option to order hosting in that location. For the actual migration it's typically best you disable features that there is user input as information will get out of sync. What users typically do is order hosting and then disable their forums, forms etc. and ask for our team to migrate the site. Once our team has migrated the site the user enables the features again on our systems. Then any new data is only added to our systems. Along with that if your host uses cPanel we can migrate accounts in just a few hours typically (unless the host is slow or blocks backups). So you don't even need to worry about domain changes if you don't want to. Your sites sound fine in a shared environment so you shouldn't need to worry about that aspect. They'll be very fast on our servers, I have no doubt about that.
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    Looks like a similar solution to phpbb where they refer to the php memcached extension as Libmemcached. As for checking if it's working you'd be best to open a ticket. Although for most applications if it's not working they typically end up hanging or throwing an error.
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    I haven't tested this but I'd imagine this post here is still valid. Usually you can point to a socket using the unix:// method as noted above. Please let me know if this works!
  5. 1 like
    Our DNS servers are remote so if the web server goes down then DNS would be served. We also utilize anycast for our DNS infrastructure and have DNS servers in numerous diverse locations. We do this for performance and redundancy purposes.
  6. 1 like
    You don't need to bother throwing up an index but it really doesn't hurt uploading an empty index.html file so it's not a directory listing when you visit the site.
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    The short answer is the new subdomain will be seen on the web and it'll work fine. The long explanation is: The idea of a public_html folder is really an old way of thinking. The web server is capable of showing a site regardless of the folder it is in. As a result of this cPanel now automatically places any new subdomains/addon domains below your public_html folder. It allows for easier organization and makes so you don't have a case of the content of one subdomain/domain loading from the primary domain of the account also. You can also be even more flexible and do things like: blogs/domain.com blogs/domain2.com forums/domain.com forums/domain2.com
  8. 1 like
    Hi there! Our resource limits for the semi-dedicated plans look to be higher than the 'Deluxe' plan based on that chart you linked to. Our semi-dedicated plans offer: 2 CPUs 2GB Memory/RAM 10Mb/s I/O 50 Concurrent MySQL connections 20 entry processes If your site is running without issues on their Deluxe plan I see no reason it wouldn't be fine on our semi-dedicated plans
  9. 1 like
    Hello, I believe we resolved the issue with that specific system and are investigating why our internal monitoring systems did not pick up the problem on it's own. Sorry about any inconvenience this may have caused.
  10. 1 like
    It's something we've considered however the demand is pretty low at this time. If enough people express interest in reseller services in Amsterdam we'll definitely start offering it.
  11. 1 like
    Hi there! The only difference between those plans is the disk space quota, all other features and resources are the same
  12. 1 like
    My 2 cents' worth is this: The Knowledge Base here is very thinly populated, it's one area where Hawkhost is lacking. However ... if you Google search your question or topic, since this is a pretty standard Cpanel setup, you can usually find your answer. Often it will be in the knowledge base articles of some other host, many of which have better documentation, allowing for some slight stylistic differences among hosts (and some substantive ones, too). But usually the answers can be found. But having said that, the hosting itself - and the support - here is top notch and, as Brian said, once you've climbed the learning curve, you're in good hands with Hawkhost.
  13. 1 like
    Outside of our own KB and what you can find on Google there is the official cPanel/WHM documentation: Guide to Reseller Accounts How to create a cPanel account from WHM Creating a hosting account package (disk space, bandwidth, etc) Editing an accounts DNS Zone As a reseller those will be the most frequent tasks you're likely to perform. Once you become comfortable with creating cPanel accounts from WHM the rest of the options became more familiar and easier to use. Past the initial learning curve you'll find most tasks become second nature as you use the WHM interface. As you're also aware our support team is available 24/7/365 so if you have any other questions that can't be answered by documentation you can always ask us directly for help and guidance.
  14. 1 like
    I realize this is a really old topic, but I just wanted to say thanks for the info. I have a few WP sites that I will eventually be moving to my HH hosting. I'm very impressed with the company and support so far.
  15. 1 like
    I'm afraid what you're asking isn't clear to us. Could you please clarify / provide more details or even send us a screenshot of what you're looking at? Thank you!
  16. 1 like
    Railgun is available for both shared and semi-dedicated plans in our Singapore datacenter
  17. 1 like
    Not sure I'm understanding the question, but I'll give it a shot: Radius servers are elsewhere typically, they have user names and passwords on another server, that you use to authenticate with the hotspot. Good article:https://en.wikipedia.org/wiki/RADIUS Bottom line, if you don't have a RADIUS Server that you know of, this is not going to work. I'd suggest a Pre-Shared Key (also known as PSK) instead. That way you only need to remember one password. If you insist on RADIUS authentication you'll first have to locate/setup the RADIUS server, then setup your Wireless to work with the server.
  18. 1 like
    Our reseller plans include 24/7 support from our team so if you encounter any issues we can certainly attempt to help you figure them out. Even if your issue is outside the scope of our support we can usually advise you on the best way to go about fixing the problem.
  19. 1 like
    The current Linux kernel version and the actual versions being used by operating systems you'll find are vastly different. For example: CentOS 6 - 2.6.32 CentoS 7 - 3.10.0 Ubuntu 12.04- 3.2 Ubuntu 14.04 - 3.13 Ubuntu 16.04 - 4.4 The reason being stability is a major concern so they'll continue to run the same kernel version. They will however backport fixes to the version being ran (security, drivers etc). That is why you end up then with versions like 2.6.32-642. In our specific case on our VPS's using OpenVZ we're running OpenVZ 6 (CentOS 6) which means a 2.6.32 kernel. We then use KernelCare for security patches which allows our kernels to be patched live with security fixes meaning less outages caused by us having to update kernels (requires a reboot).
  20. 1 like
    Hey everyone, Promotion Era is going to start hosting events more often to help you earn PEC and to cash it out into PayPal $. Note that 500PEC=$1 Count to 50 20% DISCOUNT COUPON FOR ANY POST PACKAGE Play forumgames and earn money! For more, check out our events section: http://promotionera.net/forumdisplay.php?fid=9 Current stats: Posts: 2368 Threads: 409 Members: 221 Like us on Facebook: https://www.facebook.com/PromotionEraNet/ Follow us on Twitter: https://twitter.com/Promotion_Era Leave us a feedback: http://promotionera.net/forumdisplay.php?fid=6 Best regards, Promotion Era Team
  21. 1 like
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