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Showing most liked content since 04/05/2010 in all areas

  1. 22 likes
    Hey HawkHost, how do you guys like Invision Power Board? I was thinking about moving off vBulletin and check out Invision power Board, the product seems a lot more compelling than XenForo.
  2. 21 likes
    We've got some interesting blog posts coming up here shortly (more technical/nerdy ones) from some of our systems engineers and developers which I'm personally looking forward to reading. Being more of an operations/customer service guy myself, my posts tend to be more in the obscure, or what our company is up to, changes we're making to the business, etc. I figured I'd open up the floor and see if there is anything you guys would like a "behind the scenes" post about? Obviously if your ideas involve revealing trade secrets or non-public information I'd not be able to write about that, but if you have an idea let me know and I'll see what I can do!
  3. 21 likes
    Hi. I was just wondering if attacks are getting worse as time goes by. I've heard of people who have had attackers report their IP to spamhaus or spamcop.net by inserting the target's ip and other identifying info into spam emails. After a week or two of this the target gets shut down by their provider. I'm only learning of this today and I'm not saying it's happening to me, but if it does, please don't proclaim me guilty until proven innocent... I read about it on this blog, http://www.bluehatseo.com/ , and I don't know how much validity there is in it but was wondering if it's a common occurrence around these parts. Scroll down to the part that deals with How to take down a competitor's website...
  4. 20 likes
    Just curious how Xenforo compares to VBulletin in terms of resource usage?
  5. 20 likes
    On Monday July 2nd we will be performing the upgrade to cPanel 11 on all servers. We will be doing this throughout the day and do not expect any interruption of web server service. We do however expect periods of time where cPanel will be unavailable due to the upgrade. We have no exact estimate on how long this will take or an exact time each server will have the upgrade performed. If you have any questions about this do not hesitate to ask our support department. Date: 5/21/2007 Start time (EDT): 10:00am End time (EDT): 10:00pm Duration: 12 hours (Estimated)
  6. 19 likes
    Well it appears the Spammers have smartened up to SpamAssassin with a vengeance now on my end. With the majority of my Spam going right past their filters. I thought about trying to lower the SpamAssassin threshold, but my concern here is I may bust too many innocent emails. What kinds of things have you folks tried to knock the Spam Count down within SpamAssassin these days?
  7. 19 likes
    Very small change to our domain registration offerings, but we're now accepting 2 and 3 year registrations and renewals on the following domains: .com .net .org .info .us .biz .name Previously the longest term we offered was one year. Pricing for all these TLDs is $21.90 for 2 years and $32.85 for 3. We're also looking into offering some different domains, specifically .ca, com.au, .net.au, .me, and maybe a few others. If there are any specific ones you guys would like offered / see value in, I'm all ears!
  8. 19 likes
    This maintenance applies to all shared, reseller, VPS and backup servers Scheduled Maintenance - GLOBAL [07/07/2011-07/08/2011] Date: Thursday, July 7th, 2011 (07/07/2011) and Friday, July 8th, 2011 (07/08/2011) Start Time: 12:00 AM EDT End Time: 04:00 AM EDT Services affected: Public / Private Network Location: GLOBAL Duration: 28 hours Event summary: Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates: Thursday July 7th 12:00 - 04:00 AM EDT Friday July 8th 12:00 - 04:00 AM EDT Customer impact: While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.
  9. 19 likes
    We will be removing Zend Framework from the PHP default include path on Tuesday October 6th. It was a great at the time to have for developers not wishing to upload the framework. Unfortunately as more applications make use of it there are problems that are starting to come up. One such popular example is Magento does not function properly without modifications to the .htaccess file. This does not mean you cannot use Zend Framework on our hosting. You can still do this it's just you need to upload it to your account. This is probably better anyways as each version brings changes. So anytime we were upgrading it could have potentially broke your application anyways. If you have any questions or concerns about this please contact support.
  10. 18 likes
    So after a month of good service, I go to login to my account, and i see that I can't. It says "Login Details Incorrect. Please try again." As anyone would do at this point, I go to reset my password where I get this message "No client account was found with the email address you entered" My email is: xShivam.Amin@gmail.com My websites still work, just no CPanel. If this is in the wrong section, please tell me where to move it (Couldn't find the "Support" section) Oh, and my Support.Hawkhost.com account doesn't work either, so I can't make a ticket. I still have my Paypal receipt if the admins need it to confirm. Thanks, Shivam Amin.
  11. 18 likes
    me new member to this forum curentlu i work as a web desginer. joined this forum to share my knowledge with the members here and to get new suggestions and ideas
  12. 18 likes
    I'm thinking of giving Incapsula a try & was wondering if anyone has experienced both services?
  13. 18 likes
    Bots swarming everywhere with their gibberish, time to consider extra measures?
  14. 18 likes
    I've tried logging in to 2 seperate accounts of two people working on support issues for our sites, and neither are working now. I've done a password reset on both as well, and still can't login with the new password entered. Can anyone help me out with this?
  15. 17 likes
    Hi, We need know, why capjikia.net as domain server in your block? Tank you.
  16. 17 likes
    Pardon me if my question to follow is a bit ignorant-sounding...I'm not entirely sure how this would work. There's a community radio station in the small town that I live in, and they stream their live radio broadcast over the internet using a streaming provider called "NetroMedia" (the radio station uses a cheapo PC running Windows Media Encoder, and I guess WME sends the stream to NetroMedia somehow...specifically though, I'm not sure what role Netro exactly plays). I just volunteered with them, and I'm looking to improve their service, since they say the Netro stream conks out fairly frequently and has never worked properly. I guess my question is: if I signed them up with a hosting account via Hawk Host and got them a proper domain name, would there be a way to stream their audio via that hosting account? Some kind of streaming server installation maybe? I'm not too sure how it might work. Any advice would be greatly appreciated! --Dave
  17. 17 likes
    I made an "official" post at http://forums.hawkhost.com/topic/2319-semi-dedicated-plans-now-available/ but since that forum doesn't permit comments/feedback, I wanted to open up a topic here to introduce our newest service, semi-dedicated hosting. What do you guys think of the plans? Any feedback or suggestions you can make initially? These plans are brand new, we launched them maybe an hour before I made this post so we're very receptive to feedback and opinions right now. Let us hear it
  18. 17 likes
    March was a shortened month as we only started doing the new monitoring on the 14th. So keep in mind this dataset is inaccurate and does not reflect the overall uptime that month actually had. I'm going to try to explain any downtime reflected on the reports as well as we generally know why something went down. This report also includes a few images of the uptime. Feel free to use them as you wish.
  19. 16 likes
    Good evening my Hawk Host friends We've just finished rolling out some minor tweaks to our cPanel theme. Those changes included adding a server location, status page link, and speedtest link directly into the stats column in your cPanel account. We've also added a free 10GB of space and 200GB of bandwidth to all semi-dedicated plans. More details here: http://blog.hawkhost.com/2013/05/15/cpanel-theme-changes-and-free-semi-dedicated-hosting-upgrades/
  20. 16 likes
    I'm just curious what video games everyone is playing right now. For me right now I'm working my way through Batman Arkham Asylum (awesome game) and picked up Need For Speed Shift. Both are for my 360 although I do have a ps3 as well. As far as PC games I play a game of Quake Live once in a while but that's about it. So how about anyone else?
  21. 16 likes
    I've hit a wall.... The Goal Block site X and show them image X Blocked site Y and show them image Y Block everyone else and show them image Z Have a safe list / white list, so that I can still hot link here on XenForo and a few other select sites. What Jake came up with (but doesn't seem to work) # NO HOTLINK FOR SITE X RewriteCond %{HTTP_REFERER} ^http://(www\.)?sitex\.com [NC] RewriteCond %{REQUEST_URI} !nohotlinkingx\.jpg$ [NC] RewriteRule \.(jpg|gif|jpeg|png|bmp|pdf|zip|txt|svg)$ http://www.yoursite.com/nohotlinkingx.jpg? [NC,L] RewriteCond %{HTTP_REFERER} ^http://(www\.)?sitex\.com [NC] RewriteRule ^attachments/.+$ http://www.yoursite.com/nohotlinkingx.jpg? [NC,L] # NO HOTLINK FOR SITE Y RewriteCond %{HTTP_REFERER} ^http://(www\.)?sitey\.com [NC] RewriteCond %{REQUEST_URI} !nohotlinkingy\.jpg$ [NC] RewriteRule \.(jpg|gif|jpeg|png|bmp|pdf|zip|txt|svg)$ http://www.yoursite.com/nohotlinkingy.jpg? [NC,L] RewriteCond %{HTTP_REFERER} ^http://(www\.)?sitey\.com [NC] RewriteRule ^attachments/.+$ http://www.yoursite.com/nohotlinkingy.jpg? [NC,L] # NO HOTLINK FOR ALL SITES RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://(www\.)?yoursite\.com [NC] [COLOR=red]RewriteCond %{HTTP_REFERER} !^http://(www\.)?allowedsite\.com [NC][/COLOR] RewriteCond %{REQUEST_URI} !nohotlinking\.jpg$ [NC] RewriteRule \.(jpg|gif|jpeg|png|bmp|pdf|zip|txt|svg)$ http://www.yoursite.com/nohotlinking.jpg? [NC,L] RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://(www\.)?yoursite\.com [NC] [COLOR=red]RewriteCond %{HTTP_REFERER} !^http://(www\.)?allowedsite\.com [NC][/COLOR] RewriteRule ^attachments/.+$ http://www.yoursite.com/nohotlinking.jpg? [NC,L] [/code] I know someone here must have done this before. Can anyone here tell me what is wrong with this code? (If you don't have the answer... Please like this post knowing that I wasn't someone who opened up a wasteful support ticket. I imagine that happens a lot.)
  22. 16 likes
    On Saturday September 15th between 1pm EDT and 5pm EDT we will be upgrading all our servers PHP 5 to PHP 5.2.4. We do not expect any down time while we perform this upgrade we will just be performing an apache restart once PHP 5.2.4 is installed. If you're interested about any changes in this version please visit http://www.php.net/ChangeLog-5.php#5.2.4. Date: 09/15/2007 Start time (EDT): 1:00pm End time (EDT): 5:00pm Duration: 5 hours (few minutes per server large window to perform maintenance across all servers)
  23. 16 likes
    We're now offering public uptime reports provided by Pingdom. You can find the reports at http://www.pingdom.com/reports/9zo4vo0z6qoq/ they are as of a few days ago and track just the web servers on each machine. The reporting is in 1 minute intervals so we imagine each month there will be 1-2 minutes of down time reported just due to the fact it can pick up a lot of things normal 5 minute intervals do not. Please keep in mind the uptime percentage will not be accurate until the month ends. So at the end of the month will show whether or not we met our 99.9% uptime for each machine.
  24. 16 likes
    We'll be upgrading all servers PHP 4 version to PHP 4.4.7 tonight which will require a few web server restarts which should not be noticable. We're very sorry about the short notice on this it has just been a common request for us to upgrade and we feel it would be best to upgrade now. Since it does not require any down time what so ever we feel it's not much of a big deal to upgrade. Now we'll also be upgrading all PHP5 versions to PHP 5.2.3 on Saturday June 16th during the day. Just like the PHP4 upgrade this will result in no down time just a few web server restarts to confirm that PHP 5 is working. The reason for these upgrades is to patch several PHP holes that have been discovered and as a result patched in these versions. If you have any questions or concerns about these upgrades feel free to contact support.
  25. 15 likes
    I got permission from the Owners here to start this topic. I am selling my IP.Board license for $120 $110 *price reduced If you purchase an IPB license direct from invisionpower.com, you will be paying $175. Buying this license will save you $55 $65! When I receive your payment, I will pay for the license renewal before transferring it to you. This will give you access to the newest version of IPB, continued upgrades, support, and services for six months starting from the day you purchase this license! I will accept payment through Paypal. I look forward to doing business with you!
  26. 15 likes
  27. 15 likes
    Anyone who doesn't follow/read our blog may have missed this, so I wanted to open a thread here. For a breakdown of the plans we offer, the differences between them, and who should use what, this is a good place to start: http://blog.hawkhost.com/2013/05/08/back-to-the-basics-shared-reseller-semi-dedicated-and-vps-hosting/ The idea was to give new users or people setting up a site for the first time an idea of what the differences are between plans. Feedback is welcome
  28. 15 likes
    We published this on our blog earlier today but I wanted to open a thread here as well to get your thoughts/feedback: http://blog.hawkhost.com/2012/10/15/hawk-host-and-cancer-awareness/ In short we're going to be donating money to the American Cancer Society for every order we receive using coupon code beatcancer -- the amount donated depends on how much you save. I'm hard pressed to think of a single person I know in my personal life who hasn't been impacted by cancer in one way or another. Everyone here at Hawk Host is determined to help make a difference, even beyond this initial fund raising event. We hope everyone takes a few minutes and checks out the ACS website at http://www.cancer.org/ to see how you can help give back.
  29. 15 likes
    We should find a way to get these forums more active! I would love to get on this forums as much as I do other ones, I also think it could decrease HawkHost's costs if users posted some support questions here and other users could try and help them out! If you guys have any ideas I would love to hear them I wanna grow this forum!!
  30. 15 likes
    Once logged in to HawkHost client area my.hawkhost.com one can click on My Support and go to the Kayako help desk page, giving a link to Submit a Ticket. How does one view open tickets and respond to them? Only see nav choices for "Submit a Ticket".
  31. 15 likes
    Well let everyone know why you chose HawkHost. Me personally I chose HawkHost because their site + forums just looked more friendly than any other web host I'v seen. Ohh and their mascot is AWESOME!
  32. 15 likes
    We are currently investigating a known issue/attack targeted at our shared nameservers. Any new information or updates will be posted in this forum.
  33. 15 likes
    This maintenance applies to all shared, reseller, VPS and backup servers Scheduled Maintenance - GLOBAL [06/25/2011-06/26/2011] Date: Saturday, June 25, 2011 (06/25/2011) and Sunday, June 26th, 2011 (06/26/2011) Start Time: 12:00 AM EDT End Time: 04:00 AM EDT Services affected: Public / Private Network Location: GLOBAL Duration: 28 hours Event summary: Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. This is a continuation of the maintenance window from June 18th - June 19th. Due to the scope of this change, the work has been scheduled across the following dates: Saturday June 25th 12:00 - 04:00 AM EDT Sunday June 26th 12:00 - 04:00 AM EDT Customer impact: While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.
  34. 15 likes
    As of June 7th we have have taken HyperVM off line on our systems as a precaution to several exploits that have been reported to not have been patched. We have strong reason to believe this information is correct due to several providers having entire fleets of virtual private servers or even their actual servers data removed. You should not be experiencing any down time HyperVM is just the panel to administrate virtual private servers. Our nodes themselves continue to function without issue. If you require any assistance with your virtual private server such as rebooting it you will need to make a ticket for us to do it at this time. We hope that the developers of HyperVM will solve these issues in a reasonable amount of time. We will continue to have HyperVM off line until the issues are resolved. We will post updates as we receive them as well as an update when it is back up and functioning.
  35. 15 likes
    On Saturday March 31st between 1pm EST and 5pm EST we
  36. 14 likes
    Anyone who has W3 Total Cache or WP Super Cache installed on their Wordpress blogs should update the plugins immediately. A serious vulnerability has been discovered. Read http://blog.sucuri.net/2013/04/update-wp-super-cache-and-w3tc-immediately-remote-code-execution-vulnerability-disclosed.html for more details. If you believe you may be compromised, please contact our support department for assistance.
  37. 14 likes
    Starting at 10PM EST on Sunday May 13th we will be performing an upgrade on our helpdesk (https://support.hawkhost.com) to the latest version of our support software. During this maintenance window our helpdesk and ticket system may be unavailable. Date: 05/13/2012 Start time: 10:00PM EST End time: 6:00AM EST Duration: 8 hours Services affected: Support helpdesk and email tickets Throughout the duration of this maintenance this thread will be used for status updates on our progress. Any emergency support issues can be addressed by calling 800-859-8803
  38. 14 likes
    Just curious who designed the mascots for both HawkHost & FrogHost?
  39. 14 likes
    Scheduled Backbone Maintenance [09/18/2011] Date: Sunday, September 18, 2011 [09/18/2011] Start Time: 12:00 AM CDT End Time: 08:00 AM CDT Services affected: Global Backbone Location: GLOBAL Duration: 8 hours ================================================== Network Engineers will be performing global maintenance on their backbone. During this change, Engineers will be implementing a number of policy changes. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled for the following day: Sunday September 18th 00:01 - 08:00 CDT While Engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network. ==================================================
  40. 14 likes
    We will be updating all of our servers kernels to the latest version on Tuesday September 21st to to address a recent vulnerability found in some 64bit distributions which affect us. You may recall we run ksplice on all of our servers and they did attend to this issue prior to an official release from the vendor (Red Hat) however due to the nature of the vulnerability we've decided to perform an actual kernel upgrade to ensure this won't affect us in the future. The maintenance window is for the next 12 hours during which each machine will be updated and experience about 10 minutes of downtime. Date: 09/21/2010 Start time (EDT): 1:00pm End time (EDT): 1:00am Duration: 12 hours Estimated Down Time: 10 minutes
  41. 14 likes
    We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled. This does not affect our VPS servers.
  42. 14 likes
    April was unfortunately a tough month at Devoted Host as our primary datacenter SoftLayer was running on generators due to the inclement weather in the area. When switching back to utility power a 2500amp breaker failed placing all our servers on UPS backup power. Unfortunately after 30 minutes machines started to go offline. After about 3 hours of work from SoftLayer electricians onsite power was restored to servers. I'd like to make things clear here things happen from time to time that are unexpected. Hardware does fail the best you can do is restore service as fast as possible. The 3 hour timeframe this was done in was significantly better than other datacenters in the past have replaced breakers of this size. So here is our uptime reports for all our servers it includes the no longer active Apollo as well as the now active Jupiter.
  43. 13 likes
    This maintenance applies to all shared, reseller, VPS and backup servers Scheduled Maintenance - GLOBAL [06/18/2011-06/19/2011] Date: Saturday, June 18, 2011 (06/18/2011) and Sunday, June 19th, 2011 (06/19/2011) Start Time: 01:00 AM CDT End Time: 05:00 AM CDT Services affected: Public / Private Network Location: GLOBAL Duration: 28 hours Event summary: Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates: Saturday June 18th 01:00 - 05:00 CDT Sunday June 19th 01:00 - 05:00 CDT Customer impact: While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.
  44. 13 likes
    This is just a reminder that PHP4's will completely be discontinued to be supported by PHP on August 8th, as a result we'll be removing it from our machines August 9th. If you have any concerns whether your scripts will run please contact the vendor of the script, or if you can't get ahold of them you can contact us and we'll take a peak. PHP4 has numerous security issues and lack of functionality - this is the main reason for discontinuing it in favor of PHP5 - most of your scripts should work and the transition won't be noticeable. Please see this thread for our previous announcements regarding this. - Hawk Host Staff
  45. 13 likes
    On Saturday between 10pm EST and 12am EST we will be migrating Mars, Mercury and Venus to new primary IP addresses. The reason for this is to expand out our web server VLAN in order to accommodate more machines. Once this is done it will now be possible to easily move secondary IP's from one server to another. We do not expect any down time during this time however anyone referencing the servers by their main IP can no longer do this. Once this is completed over the next few months we have plans of upgrading Mars, Mercury and Venus to much higher specification machines gradually. Thanks to the maintenance on Saturday we will also be able to transfer accounts to the upgraded servers without the need for dns changes or any down time or issues what so ever. As always if you have any questions about the maintenance please contact our support department. Date: 7/14/2007 Start time (EDT): 10:00pm End time (EDT): 12:00am Duration: 5-10 minutes
  46. 12 likes
    Getting sick of hackers getting at your WordPress blog? Want the HawkHost support staff to enjoy speaking with you instead of a *sigh* and an "oh you again, who hacked you now?" get this! http://bit51.com/better-wp-security-3-4-9/ Installed this plugin, and it walked me through tons of basic stuff in securing my site. Give the plugin owners a few dollars too. </shamelessplug>
  47. 12 likes
    Starting on Monday September 19th we will be migrating Mars shared hosting accounts over to a new shared hosting specific server dal006 with the hostname dal006.hawkhost.com. The reason for this is currently Mars is one of our mixed servers which over the course of 2011 we have been migrating mixed servers to strictly shared or reseller. The one major advantage is once migrated over shared hosting users will have access to the shared hosting specific features that are currently not available on our mixed servers. It also means no longer will reseller users be able to affect services with their user accounts. In this case it will also be a hardware upgrade moving from a Dual Xeon 5520 with 24gb ram and 4x300GB Raid-10 to a Dual Xeon X5670 with 24gb of memory and 4x600GB Raid-10. Since all our IP addresses are routed to our VLAN's rather than a specific server we can make this migration very seamless. We will migrate data then re-route the IP address over to the new server. This dramatically reduces the chances of data sync issues which are usually associated with server moves due to IP addresses changing. That is not to say it cannot happen but we are available to assist with any issues users may run into if for whatever reason their data does go out of sync. As for any downtime associated with the migration we estimate it'll be about 1 minute at most as we need to remove the IP from the old server and route it to the new one which can take us about a minute. How the migration will work is we will start migrating users on dedicated IP's first starting on Monday. After that is completed we will move onto users with shared IP addresses. We hope that this entire migration will only last two days we hope but we've created a window of three days. The only thing to keep in mind is once migrated it is not advised to be connecting to the mars hostname if you currently are. While the data will stay there for now eventually all shared hosting user data will be removed from the Mars server as it will be fully converted to a reseller hosting only server. So make sure to connect to the dal006.hawkhost.com server once the window has been completed. If you have any questions regarding the maintenance do not hesitate to contact us. Our system administration department is available to answer any questions regarding this. Start Date: 09/19/2011 End Date: 09/21/2011 Estimated Down Time: less than 5 minutes Duration: 3 days
  48. 11 likes
    So I decided to get more on the bleeding edge of Wordpress. Downloading 3.6 RC2 and installing on my blog. So far so good... Of course I took a precaution and backed up all my databases so I could flatten everything and reinstall from scratch if needed. For everyone out there, anyone ever have issues with downloading/installing a Beta? I'll play along and try later Beta's and Release candidates of the newer versions I think. See what happens.
  49. 11 likes
    On Wednesday November 21st starting at 9am pst we will be taking the sjc003 server down to run a file system check on one of the partitions the operating system is reporting to have issues. This is necessary maintenance as otherwise the problem could result in an unplanned outage and potential data loss if it's a file system check is not done within a reasonable timeframe. We've set aside a window of 3 hours meaning the window ends at 12pm pst. We estimate the actual file system check will take about an hour and a half to be completed. We scheduled the window based on the usage patterns of this system where during this window it sees significantly less traffic than the rest of the day. Date: 11/20/2012 Start time (PST): 9:00am End time (PST): 12:00pm Duration: 3 hours Estimated Down Time: 120 minutes
  50. 11 likes
    We will be updating the Mars server kernel to the latest version on Wednesday August 26th at 12:00am CDT. We estimate this will result in about 10 minutes of down time while the server reboots. Keeping kernels up to data is a necessary step in order to stay on top of performance improvements as well as have the latest security fixes. In this case there have been some security vulnerabilities which we have taken steps to mitigate but now with an official kernel released for CentOS we can run a version that is patched. We feel it's best to have this done as soon as possible which is why there is only 24 hour notice. Date: 08/26/2009 Start time (CDT): 12:00am End time (CDT): 12:20am Duration: 20 minutes Estimated Down Time: 10 minutes