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  5. > Setup a page for monitoring To minimize any performance hit, you can have a special page anywhere in your site which is of minimal size. 0 size might cause some problems, but anything else should work ok. Or, if you already have a very small page (or even a small image), you could use that. An advantage of that is that if you are doing any sort of accesslog viewing or analysis you can ignore fetches of the monitoring page so you are only looking at "real" traffic.
  6. We have countless customer websites being monitored through services like Uptime Robot / Pingdom / StatusCake on our network and I've never once seen a complaint involving a performance issue as a result of the monitoring. Most of those services will let you choose how you monitor the site, whether it's through ICMP (ping), checking a specific URL (https://yoursite.com/amionline.html), a specific port, etc. I would be incredibly surprised if you setup an HTML page for monitoring and ended up seeing some performance degradation.
  7. From a hosting perspective, are they any negative side effects of using an uptime monitoring service like Uptime Robot? I assume the server should be able to handle it; but, anecdotally, it would just seem like a bad idea to have someone sitting there hitting refresh every 5 minutes! I'd love to get a "professional" opinion.
  8. Choose HawkHost

    Felt compelled to write a review somewhere after yet another awesome customer service experience with HawkHost. I've been a customer for years, recently upgraded from shared to semi-dedicated service. Both were excellent and the HH team made the transition quick and painless. What I really love is the tech support / customer service. Good service can be hard to come by these days, in favor of chat bots and outsourcing, but every single time I contact HawkHost I get a response VERY quickly and they're always able to help with any issue or question I have. Great job HawkHost. Anybody reading these reviews and wondering which host to choose, look no further.
  9. HTTPS

    Thanks - that worked.
  10. HTTPS

    You'll want to login to cPanel for your hosting plan and navigate to the "Let's Encrypt" interface to install your SSL certificates if they aren't being added automatically. Simply re-directing via .htaccess won't work if there isn't an SSL certificate on the domain already. Our KB article can guide you through this as well: https://support.hawkhost.com/index.php?/Knowledgebase/Article/View/153/0/how-do-i-install-a-lets-encrypt-free-ssl-certificate
  11. HTTPS

    Do I have to do anything special to make use of this? Can I just redirect pages via htacess from http to https without doing any other steps? UPDATE: When I try to access my site using https://pentolla.com Firefox says this: Your connection is not secure The owner of pentolla.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Learn moreā€¦ (link to Mozilla explanatory site) Report errors like this to help Mozilla identify and block malicious sites pentolla.com uses an invalid security certificate. The certificate is only valid for webdisk.pentolla.com Error code: SSL_ERROR_BAD_CERT_DOMAIN
  12. HTTPS

    Our shared web hosting servers automatically have SSL certificates issued via Let's Encrypt which means every domain with us should have a valid SSL certificate they can use. Also a fun fact - we officially sponsor Let's Encrypt - https://letsencrypt.org/sponsors/. Our internal properties (our main website, support system and client area have always used SSL) will be 100% SSL enabled in the next week or so. We've been migrating some of our stuff which is why we've held off on that.
  13. HTTPS

    You don't really have a dedicated forum section for asking questions, hence why I post this, here. Are Hawk Host servers going to all transition to HTTPS, from HTTP?
  14. Completely satisfied with Hawkhost

    Six-monthly update: Everything still A-OK. There have a been a few short periods of downtime, amounting to about 1 1/2 hours in the last 4 months. That is 99.955% uptime. Keep it up guys - I will be renewing for another year!
  15. About Customer Reviews

    I'm not sure about open source software however I've seen a few companies use http://ratelobby.com which looks pretty nice and integrates nicely into websites. They may be worth checking out.
  16. About Customer Reviews

    Could anyone tell me which online customers review software may I use
  17. That's exactly the format you'd want to use so you're good and shouldn't run into any issues with SPF record problems going forward.
  18. Updating SPF Records Can it Be Done Automatically?

    Actually after still some more tinkering, this works like a charm: v=spf1 +a +mx +ip4:<<primary IP Address>> +include:_spf.arandomserver.com -all Also note the -all, so there are no soft fails. If you're not _spf.arandomserver.com you can reject.
  19. Updating SPF Records Can it Be Done Automatically?

    Going to try this then: v=spf1 +a +mx +ip4:<<primary server IP Address>> +a:_spf.arandomserver.com +mx:_spf.arandomserver.com +ip4:<<current server IP Address>> +ip4:<<Prior server IP Address>> ~all (deliberately snipped IP Addresses) Thing that's durable enough?
  20. The best solution would be to add an include to your spf record to include "_spf.arandomserver.com" . This encompasses all our mailing IP's so you'd never need to worry about it again. Any new account with us actually has this record added automatically.
  21. Noticed today my IP Address for my outgoing mail changed. No big deal typically, but it knocked my SPF Record out of whack and was hurting my outgoing email's spam score with a soft fail on SPF. Is there an easy way to automate this to "Anything Hawkhost changed my IP to for outgoing mail, I promise it's not Spam. If it's anything else but that server drop that crappy email like a hot potato."
  22. More good news from Hawkhost

    Which feature did you end up utilizing?
  23. More good news from Hawkhost

    Posts to the Hawkhost blog are kind of sporadic, but it seems they almost always bear good news of one kind or another. This recent post for June http://blog.hawkhost.com/2017/06/14/whats-new-at-hawk-host-june-2017/ is no exception, announcing lots of enhancements to the service (hopefully without breaking anything). Within an hour of reading it, I was able to make good use of one of the features mentioned! Keep up the great work guys - you have a great service and it just keeps getting better.
  24. So the non-profit organization I work for is getting tired of the canned wordpress themes out there and is willing to shake loose a few bucks for a custom one. I'm just curious if anyone in this forum has some free time on their hands and is willing to do something for cheap that's one of a kind. Any takers?
  25. Thanks for your suggestion! We've often considered opening a location in India and we've had discussions on this as recently as the past few months, so it's definitely something we've looked into! At the moment I'm afraid we don't have any immediate plans to open up a location in India however it would absolutely be on our short list for our next expansion
  26. Images won't load on custom scripts?

    You'd be best to contact our helpdesk team (https://my.hawkhost.com/submitticket.php) for assistance with this as there are simply too many variables to take a guess what might be causing this. They should be able to look through your error logs to determine what is blocking the images from being displayed
  27. Just a request to please add India as a new location option for shared hosting environment. Singapore servers give very high pings even worst than that of US. I have tried China as well. Can you guys please add India as new location option for Asian users ?? Here are my PING Test Results: (These ping results are tested for ip addresses mentioned at this page https://www.hawkhost.com/our-hosting-network) Dallas 338 ms Washington 270ms Toronto Canada 406ms California 500ms Some nearby locations which should give low pings but not working as it should Singapore 411ms Netherlands 537ms China 387ms I request you guys to please add India as new location for your hosting services.
  28. Every time I install any custom script images won't load. Can anybody tell me why is that so. Please the scripts works fine when I viewed offline on wamp. P.S : The captcha system for registration is true shit
  29. You can find the hardware specs on VPS Here: https://www.hawkhost.com/vps-hosting Beyond that, it's pretty much what tgonhawk said. VPS is pretty much a "Do It Yourself" option for hosting. Hawkhost gives you a (Virtual) server, an operating system and some optional bits of software (Paid typically) and you're off from there. It's a very skeletal configuration to start and you'll need to shape in your own image. ...and I wouldn't have this any other way. In the VPS hosting world I'd prefer to call all the shots on performance, security and stability myself.
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